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Uncomfortable Conversations for HR Professionals 1 Credit

Uncomfortable Conversations for HR Professionals 1 Credit

  • Rating

    4.4
  • Reviewed on

    January, 2024
  • Subject Area

    Personnel/Human Resources

Select your learning mode

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Jul 22, 2024 | 10:00 AM ET

Learning Objective

  • Define uncomfortable conversations and strategies for effective communication during difficult discussions
  • Explore the art of giving feedback and handling seemingly impossible conversations
  • Identify various types of uncomfortable dialogues in professional settings
  • Develop skills to deliver bad news tactfully and professionally
  • Discuss strategies for employee termination or managing layoffs sensitively
  • Review effective approaches for addressing poor performance, employee dress, or hygiene concerns

Course Overview

No one enjoys delivering bad news. Yet at times, HR professionals are required to give bad news to employees at times. These conversations are often uncomfortable for both the employee and the HR professional. 

In this PDC/RCH webinar, we will learn what an uncomfortable conversation is. It will also look at what is involved in an uncomfortable conversation. This may include having an accountability conversation, confronting inappropriate employee behavior, and giving performance feedback. Some conversations seem impossible and yet the HR professional can be effective in being firm but still listening and giving voice to the employee. Sometimes bad news must be delivered. 

Major Topics Covered:

  • Identifying Uncomfortable Conversations: Recognizing and understanding uncomfortable conversations.
  • Effective Feedback Delivery: Techniques for giving constructive feedback.
  • Navigating Difficult Topics: Approaches for discussing challenging subjects.
  • Maintaining Honesty: Importance of truthfulness in communication.
  • Termination and Layoff Strategies: Guidelines for handling termination and layoffs.
  • Legal Considerations and Resources: Understanding legal aspects and providing employee support.

Join this online CPE Webinar attendees will learn how to deliver uncomfortable messages involving employee termination or layoff, giving a poor performance review, and discussing issues of hygiene or dress. Those attending will learn the skills necessary to have these uncomfortable conversations.

  • 1 CPE Credit of Personnel/Human Resources for Certified Public Accountants (CPA-US)
  • 1 General Credit of Personnel/Human Resources for Accountant/Bookkeeper/Tax Professionals
  • 1 CPD Credit of Personnel/Human Resources for CPA in Canada
  • 1 PDC Credit of Business Acumen for SHRM Professionals (Approval No. 24-TZWPF)

    Valid upto : Dec 31, 2024

  • 1 RCH Credit of HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 686539)

    Valid upto : Nov 30, 2025

  • 1 CPD Credit for Association of Chartered Certified Accountants (ACCA)
  • 1 CPD Credit for Chartered Accountant - ICAEW
  • 1 CPE Credit of Personnel/Human Resources for Iowa Licensed Public Accountant (IA-LPA)
  • 1 CPE Credit of Personnel/Human Resources for Maine Licensed Public Accountant (ME-LPA)
  • 1 CPE Credit of Personnel/Human Resources for Delaware Licensed Public Accountant (DE-LPA)
  • 1 CPD Credit for Chartered Accountants - Ireland (CAI)
  • 1 CPD Credit for Chartered Accountants - Scotland
  • 1 CPD Credit for CPA - Ireland

  • 1 CPE Credit of Personnel/Human Resources for Certified Public Accountants (CPA-US)
  • 1 General Credit of Personnel/Human Resources for Accountant/Bookkeeper/Tax Professionals
  • 1 CPD Credit of Personnel/Human Resources for CPA in Canada
  • 1 PDC Credit of Business Acumen for SHRM Professionals (Approval No. 24-TZWPF)
  • 1 RCH Credit of HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 649574)
  • 1 CPD Credit for Association of Chartered Certified Accountants (ACCA)
  • 1 CPD Credit for Chartered Accountant - ICAEW
  • 1 CPE Credit of Personnel/Human Resources for Iowa Licensed Public Accountant (IA-LPA)
  • 1 CPE Credit of Personnel/Human Resources for Maine Licensed Public Accountant (ME-LPA)
  • 1 CPE Credit of Personnel/Human Resources for Delaware Licensed Public Accountant (DE-LPA)
  • 1 CPD Credit for Chartered Accountants - Ireland (CAI)
  • 1 CPD Credit for CPA - Ireland
  • 1 CPD Credit for Chartered Accountants - Scotland

Additional Information

Credits

1

Course Level

Basic

Instructional Method

QAS Self Study
Group Internet Based

Pre-requisites

None

Advance Preparation

None

NASBA APPROVED

MY-CPE LLC, 1600 Highway 6 south, suite 250, sugar land, TX, 77478

MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors.

About Instructor

Bob Churilla is a partner in a conflict management and organizational development firm, Conflict Resolution Professionals Group (CRPG). In addition, Bob is a Visiting Professor at a private University. Bob has worked with the United States Postal Service, Veterans Administration, Transportation Security Administration and the Equal Employment Opportunity Commission as a mediator and consultant. He has also consulted with local, state and private employers, government agencies, churches and nonprofit organizations. Bob has a Ph.D. in Conflict Resolution and a Juris Doctorate degree.

On Demand FAQs

What is Self Study (QAS)?

Self Study QAS (Quality Assurance Service) is a NASBA and other regulatory bodies approved program designed for Professionals to complete their Continuing Professional Education credits through self-paced, interactive courses that meet the highest standards of quality and compliance. We are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn CPE credits through self-study?

To earn CPE credits, you must complete the self-study course, pass the required assessments, and submit the necessary documentation. Credits are awarded based on the completion of course hours and successfully passing the assessments.

Are the self-study courses approved by NASBA and other regulatory bodies?

Yes, all our self-study courses are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the rigorous standards for quality and educational content set by these organizations.

What are the requirements to maintain compliance with self-study courses?

To maintain compliance, you must follow the guidelines set by NASBA and other regulatory bodies, which include completing the course within the specified timeframe, passing the assessments, and keeping accurate records of your learning activities.

How can I access my course completion certificates?

After successfully completing a self-study course and passing the assessments, you can access and download your course completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Live Webinar FAQs

What is a Live Webinar Group Internet-Based Credit?

A Live Webinar Group Internet-Based Credit is an interactive, real-time online seminar where professionals can earn Continuing Education credits by participating in live sessions led by experts in various fields. These sessions meet the standards set by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn credits through live webinars?

To earn credits, you must attend the entire live webinar, actively participate in any polls or questions, and complete any required evaluations or assessments. Credits are awarded based on your attendance and participation in the live session.

Are the live webinars approved by NASBA and other regulatory bodies?

Yes, all our live webinars are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the high standards for quality, interactivity, and educational content set by these organizations.

What are the requirements to maintain compliance with live webinar courses?

To maintain compliance, you must adhere to the guidelines set by NASBA and other regulatory bodies, which include attending the full duration of the webinar, participating in interactive elements, and completing any post-webinar evaluations or assessments.

How can I access my webinar completion certificates?

After successfully attending a live webinar and fulfilling all participation requirements, you can access and download your completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Ratings and Review

4.4

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TC

Thomas Cully, CPA (US)

This is a very good class if you manage staff. Preparation before such meetings is so important and Bob's presentation shows you how to be confident and prepared for such meetings.

CY

Camilla Young, CPA (US)

Great info on how to handle discussions we all hate having. Good teaching tool for supervisors/managers of a company.

Inclusions
  • Multiple Credits
    Multiple Credits

    Earn continuing education credits with flexibility. Choose from live webinars, on-demand courses, e-books, or podcasts to fit your learning style and schedule.

  • Certifications & Reporting
    Certifications & Reporting

    We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days - fastest in the industry.

  • Credit Tracker
    Credit Tracker

    Track and manage your compliance across all 50 states and over 100 designations. Our Credit Tracker keeps your CPE credits and compliance requirements always up-to-date.

  • Certificate Vault
    Certificate Vault

    Certificate Vault to upload, manage, and access certificates earned from various sources and an integrated credit tracker, allowing users to monitor and manage their credits conveniently for compliance.

  • Compliance Reminders
    Compliance Reminders

    Stay current with our automated reminder system. Receive timely alerts for your CPE requirements, ensuring you never miss a deadline.

  • Mobile App Access
    Mobile App Access

    The myCPE Mobile App allows you to learn on the go, providing access to educational content on Android and Apple iOS devices. You can learn anytime and anywhere, making it convenient for busy schedules.

  • Live Support
    Live Support

    Our support team is available via live chat, email, and phone from 9 AM to 5 PM ET. We're here to help with any questions or issues, ensuring you have a seamless experience.

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