myCPE
myCPE

Frequently Asked Questions

With our MY-CPE Individual Subscription, you get unlimited access to 13,000+ hours of content and 100+ qualifications. Subscribe once, and all the courses on our platform are yours to explore with no hidden costs. It’s a one-stop solution for all your continuing education needs.

You’ve got 12 months of unlimited learning from the day you sign up! For example, if you start your subscription on October 1, 2023, you’re covered until October 1, 2024. Just imagine a whole year of uninterrupted learning at your fingertips! 

We wish! But the subscription is just for you. Since the subscription is tailored specifically for you, it’s non-transferable. This helps us keep your learning experience personalized and secure, ensuring that all content is just for you.

It’s simple! Each course has a detailed description page with a “Qualified For” section. This will tell you exactly which qualifications and subject areas the course is aligns with, so you can pick what fits your needs.

Yes, if you’ve opted for auto-renewal, you’re all set! Your subscription will automatically renew at the same rate, so you can keep learning without worrying about any interruptions or price changes. Hassle-free learning.


Definitely! Our platform works seamlessly on mobile devices, so you can access all of our courses from your phone or tablet—perfect for learning on the go.

You sure do! After completing a course, you’ll receive a certificate that you can download. It’s perfect for showing off your hard work or fulfilling compliance requirements. 

Of course! MY-CPE for Teams is designed for businesses, providing tailored content and management tools for tracking your team’s professional development. If you want to know more, head over to our MY-CPE for Teams page for all the details, or reach out to us for more info! 

Of course! Our friendly customer support team is just a chat, email, phone call, or Zoom away, ready to assist you on weekdays from 9 AM to 5 PM EST. Got a question? Ring us at 646-688-2884 or shoot an email to inquiry@my-cpe.com. We’re always here to help! 

MY-CPE for Team provides Team plan to a vast range of training programs for your employees. Each course completion is rewarded with a Continuing Education Credit Certificate. Additionally, you can effortlessly track and organize the learning progress of all your team members under one enterprise account.

Our MY-CPE Team plan is designed to streamline your team's learning process. With easy onboarding and course assignments, we ensure a seamless educational journey for each team member. Our platform is approved for over 100 qualifications, covering essential areas like accounting, tax, finance, and HR. Plus, we offer tools like our mobile app and Certificate Vault for advanced learning management.


Absolutely! We offer assistance to help you get your in-house trainings and meetings CPE approved, ensuring your team's time and effort are accredited.


Yes, we offer a 7-day free trial. This is a great opportunity to explore our platform and see how it can benefit your team.


Signing up is easy! Start by creating a Manager Account using our sign-up link. After setting up your account and choosing your plan, you can invite your team members to join the enterprise subscription. As a manager, you’ll be able to add/remove users and track their progress conveniently.


Our subscriptions are designed to be user-specific for maximum benefit, so they are non-transferable. If enterprise sign up for multi-year plan, they can add/ remove the seat every year within the plan.


Each course's qualification approval can be found on its detail page. You can also use our "Qualified For" section to check the qualifications and subject areas that each course caters to.


Certainly! Our customer support team is here to assist you with any queries. You can reach us via chat, email, phone, or Zoom calls on weekdays from 9 AM to 5 PM EST. Feel free to contact us at 646-688-2884 or send an email to inquiry@my-cpe.com.


Exam prep courses are offered on-demand, allowing you to study at your own pace.

Each course provides practice tests, multiple-choice questions (MCQs), mock exams, and study guides.

Yes, both exam prep courses come with practice tests and mock exams to help you prepare for the real exam

You can ask questions and receive guidance during the monthly live mentoring sessions. 

Yes, MY-CPE ensures that your Exam Prep Courses are always up-to-date at no additional cost.

You will have access to the course for 36 months from the date of subscription.