Filing taxes is like eating your veggies, you know it’s good for you, but no one’s exactly thrilled to dig in. And here’s the kicker: Nearly 43% of Americans would rather let Artificial Intelligence (AI) handle their taxes than trust a certified public accountant (CPA). Yep, you read that right, taxpayers are sliding into AI’s DMs for tax advice instead of dialing up their trusted tax pro. According to a survey from Invoice Home, which polled 2,000 U.S. adults, fewer than 2 in 5 Americans feel confident navigating the tax maze on their own. For CPAs and tax advisors, this isn’t just another tech trend to scroll past, it’s a wake-up call.
Why Are People Letting AI Call the Shots?
Let’s break it down: Why are people putting their faith in algorithms over seasoned professionals who know the tax code better than their Netflix password?
Time is Money: In a world where attention spans are shorter than a TikTok, who has time to sit down with a pile of W-2s and 1099s? Petr Marek, CEO of Invoice Home, nails it: “It is harder to do something like tax filing because it’s something distracting from the other things they are doing.”
Cost-Saving: Hiring a CPA can burn a hole in your wallet, sometimes costing hundreds of bucks. Let’s be real, CPAs charge anywhere from $220 to $800 per return. On the flip side, AI-powered platforms are often cheap (or even free). It’s no wonder Gen Z and Millennials are all about that digital grind.
Speed and Efficiency: We’re living in a “get-it-done-yesterday” world. AI platforms like Intuit Assist and H&R Block’s AI Tax Assist are the fast food of tax prep, quick, convenient, and mostly satisfying. Just don’t expect gourmet service.
24/7 Brainiac on Call: AI bots don’t sleep. Need to know what deductions you can snag for that side hustle at 3 a.m.? AI’s got your back, no appointment is necessary.
The Double-Edged Sword
Before CPAs start polishing up their resumes, let’s pump the brakes. AI might be making waves, but it’s far from perfect. Still, the shift is real, and here’s why tax pros should be paying attention:
Trust Issues on the Horizon: With nearly 43% of Gen Xers and 25% of Baby Boomers putting their faith in AI over human experts, the old-school loyalty to tax professionals could be on shaky ground.
The Money Squeeze: With free or low-cost AI services popping up like Starbucks on every corner, professionals might need to rethink their pricing strategies. Charging top dollar for simple filings? That’s gonna be a hard sell.
Evolving Expectations: Clients now expect faster, more efficient services. Tax professionals will need to adapt by integrating technology into their practice to stay relevant.
AI might be slick, but it’s not foolproof. Regulatory headaches are real, and tax laws change more often than a teenager’s TikTok trends. Plus, with the IRS planning to use AI for fraud detection, tax professionals better buckle up because the rulebook just got thicker.
Time to Hustle Smarter
With tax season 2025 in full swing, CPAs and tax experts can’t afford to sit this one out. Here’s how to stay ahead while keeping your human edge:
Team Up with Tech: Use AI for the grunt work (like data entry and document gathering) and focus your energy on offering personalized advice where it counts.
Show Off That Expertise: AI can spit out deductions faster than you can say “refund,” but it can’t handle the messy stuff, like complex audits or business tax strategies. That’s where you shine.
Be the Go-To Guide: Run webinars, post how-to guides, or offer free consultations. Educate clients on the risks of relying too heavily on AI especially when it comes to privacy, data security, and ever-evolving tax laws.
Keep Your Ear to the Ground: Stay updated on the latest tech trends and tax changes. If AI is getting smarter, you need to stay one step ahead.
Flex Your Services: Offer hybrid solutions, basic filings through AI but backed by expert reviews. It’s like offering the best of both worlds.
How AI Will Reshape the Future of Tax Filing
As AI continues to evolve, here’s what we can expect:
Increased AI adoption: By 2030, it’s estimated that 80% of tax filings will be AI-assisted.
Improved AI accuracy: Machine learning algorithms will refine their error detection, making them even more reliable.
AI-powered financial planning: Future AI tax tools will offer year-round tax strategies, not just annual filings.
Regulatory oversight: As AI takes over tax filings, expect the IRS to develop new compliance frameworks to monitor AI-driven submissions.
The Road Ahead
Let’s keep it real, AI isn’t snatching your job tomorrow. Sure, it’s shaking things up, but there’s a long way to go before AI can replace the nuanced judgment, expertise, and client relationships that seasoned professionals bring to the table. Still, the rise of AI means tax professionals can’t just chill on autopilot. The IRS itself is dabbling in AI to sniff out fraud, and stricter regulations could soon follow. The future will likely be a blend, with AI handling the simple stuff while tax professionals focus on strategy and personalization. So, here’s the million-dollar question: Are you ready to level up? File smarter, not harder, and get expert tips and the latest finance news in your inbox!
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