myCPE

Terms, Policies & Legal Information

Introduction

Welcome to the website https://my-cpe.com (the “Website”), which is owned and operated by ANM Media LLP (“Company,” “we,” “us,” or “our”). We are committed to protecting the privacy of individuals who visit or use our website, mobile application (“app”), and related services (Collectively, The “Platform”). 

This Privacy Policy sets forth the types of personal information we may collect from you, how we use, share, and protect that information, and your rights and choices with respect to your personal data.  

Description of User and Acceptance of Terms

This Privacy Policy applies to all users who access, browse, or otherwise interact with our website, including but not limited to Visitors, Registered Users and Subscribers, (collectively, “Users”). 

By accessing or using the website, mobile application (“App”), and/or any of the services provided therein (collectively, the “Services”), or by otherwise affirmatively indicating your acceptance of this Privacy Policy, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy, together with our accompanying Terms of Use for the services provided on our website. If you do not agree to the terms of this Privacy Policy or the Terms of Use for the services, you must refrain from accessing or using the Services. 

Definitions

  • "Website" refers to our website located at https://my-cpe.com/, including all subdomains, content, and services offered through it. 
  • "User", "you", or "your" refers to any individual who accesses, browses, or uses the Website in any manner, including Visitors, Subscribers, and Registered Users. 
  • “Visitor” Any individual who accesses or browses the website without logging into an account shall be considered a Visitor. A Visitor may or may not have previously registered or created an account on the platform. 
  • “Subscriber” refers to any individual who has successfully registered for a account on the website and holds an active, valid subscription plan that grants access to continuing education content, including but not limited to on-demand courses, live webinars, podcasts, conferences, packages, advanced certifications, ebooks, and compliance tools. A Subscriber is entitled to use the Mobile App and Web Platform features made available under their subscription tier, subject to the terms and conditions of use. 
  • “Registered User” means a User who has created an account on the Website and may access specific services, features, or content available only to account holders after paying a specific fee or without fee. 
  • “Personal Information” means any information that identifies, relates to, describes, or could reasonably be linked to a particular individual, including but not limited to name, email address, contact number, mailing address, IP address, and any other data considered personal under applicable data protection laws. 
  • “Non-Personal Information” refers to data that does not, on its own, identify a specific individual. This may include anonymous usage data, general demographic information, browser type, device information, and other technical data. 
  • “Processing” Any action performed on personal data, including collection, storage, use, disclosure, or deletion. 
  • “Data Controller” The entity deciding the purpose and means of processing personal data. 
  • “Data Processor” A third-party processing data on behalf of the Data Controller. 
  • “Consent” A freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which they signify agreement to the processing of personal data. 
  • "Cookies" means small files stored on your device that are used to collect and store information about your interactions with the Website. 
  • "Third Parties" refers to entities or individuals other than the Company, including service providers, partners, and affiliates that may assist us in delivering services or performing business functions. 
  • "Applicable Laws" means any data protection and privacy laws, rules, or regulations that govern the collection, use, and storage of Personal Information, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), Digital Personal Data Protection Act, and other relevant national or international laws.

Information We Collect

The Company in providing our Services, collects and processes both personal and non-personal information, including but not limited to the following categories: 

Personal Information 

We may collect and process personal information that you voluntarily provide to us or that is otherwise necessary for the provision of our Services, including, but not limited to: 

  • Full name. 
  • Email address. 
  • Phone number. 
  • Billing and payment information. 
  • Continuing Education (CE) and licensing information. 
  • Geolocation data. 
  • Device identifiers and associated metadata. 

Transactional and Payment Information 

For purposes of processing transactions, we may collect: 

  • Billing address 
  • Payment method details (e.g., credit/debit card or payment gateway data) 
  • Transaction history and related financial records 
  • Non-Personal and Technical Information.

We may also collect certain non-personal and technical data automatically through your use of the Services, such as: 

  • Browser type and version 
  • Internet Protocol (IP) address 
  • Device type and operating system 
  • Access times and referring URLs 
  • Interaction data, clickstream, and usage statistics 

Cookies and Tracking Technologies 

We utilize cookies and similar tracking technologies to monitor user activity, analyze usage trends, enhance user experience, and improve the functionality and performance of our Services. For more information, please refer to our Cookie Policy. 

Categories of Collected Information 

The categories of information we collect are further detailed as follows, depending on how you interact with our Website, Mobile Application, and Services: 

a. Contact Information

When you contact us (e.g., via forms, email, customer support, or by subscribing to newsletters), you may provide personal details such as your name, email address, and phone number ("Contact Information"). This data is used to fulfill your requests, communicate with you, and send direct marketing communications, which you may opt out of at any time. 

b. Billing Information

To subscribe to or make purchases through our Services, you may be required to provide credit card information, billing address, and other financial data (“Billing Information”). This information is collected and processed securely by our third-party payment processors. We do not store or access your complete billing data directly. 

c. Continuing Education (CE) Information

When you register an account on our Platform or App, we may collect information such as your date of birth, employer, professional licenses, and credentials (“CE Information”). This data helps us manage your profile and maintain accurate continuing education records for providing you feature of credit tracking. 

d. Geolocation Information 

With your device’s permissions, we may collect geolocation data to customize service offerings and improve functionality. You can control location access through your browser or device settings. 

e. Device and Activity Information

We may automatically collect technical data when you use our Services, such as: 

  • IP address, browser type, and operating system 
  • Referring/exit pages, timestamps, and session duration 
  • Mobile device type, UUID, OS version, carrier, and hardware specs

This “Activity Information” helps us analyze how users interact with the Platform, improve our Services, and troubleshoot issues. 

f. Cookies and Tracking Technologies

"We utilize cookies and similar tracking technologies, including but not limited to tools such as Cookieyes, Hotjar, Clarity, Push Notifications, and other related services to monitor user activity, analyze trends, enhance the user experience, measure the effectiveness of our marketing campaigns, and improve the overall functionality and performance of our Website, App, and Services. You can manage your preferences related to cookies and tracking technologies through your browser settings or by reviewing our detailed Cookie Policy. 

g. Third-Party Analytics 

"We engage reputable third-party analytics and related service providers, including but not limited to Google Analytics (GA4), Google Tag Manager (GTM), Google Search Console, Bing Search Console, Google Ads, Facebook, Zoom, Vimeo, Crisp Chat, Hotjar, Clarity, Cookieyes, Push Notifications, and other similar platforms. These services may collect, process, and report data about your interactions with our Website, App, and Services using cookies, pixels, web beacons, device identifiers, and other tracking mechanisms. This data helps us understand user behavior, optimize our content and marketing efforts, troubleshoot technical issues, and enhance your overall experience on our Platform. 

By accessing and using the Website, App, or Services, you acknowledge and consent to the processing of your data by these third-party analytics and service providers in accordance with their respective privacy policies. To learn more or manage your preferences, you can visit their respective privacy policy pages linked below: 

  • Google Analytics & GA4 
  • Google Tag Manager (GTM) 
  • Google Search Console 
  • Bing Search Console 
  • Facebook 
  • Google Ads 
  • Zoom 
  • Vimeo 
  • Crisp Chat 
  • Hotjar 
  • Clarity 
  • Cookieyes 
  • Reddit  

Please note that this is not an exhaustive list of third-party tools and opting out of these analytics tools may limit your ability to use certain features of our website or Services." 

h. The Information Collected by or Through Third-Party Advertisers/Remarketers

We may share Information about you with third parties that we have selected and approved for ad distribution and ad optimization (defined as the tailoring, targeting (i.e., behavioral, contextual, and retargeting), analyzing, managing, reporting, and optimizing of ads).  These third parties may use cookies, pixel tags (also called web beacons or clear gifs), and/or other technologies to collect Other Information for such purposes.  Pixel tags enable us and these third-party advertising companies to recognize a browser’s cookie when a browser visits the site on which the pixel tag is located in order to learn which advertisement brings a user to a given site.  In addition, we may receive Other Information from advertisers and/or their service providers such as advertising identifiers, IP addresses, and post-conversion data. You may choose to opt-out of this type of tracking and sharing of information at any time by selecting the specific partners you wish to exclude from this website http://www.aboutads.info/choices. You can also limit this type of tracking through the Do Not Track functionality in your web browser and a “Limit Ad Tracking” setting on iOS devices or a setting to “Opt out of Interest-Based Ads” on Android. 

By accessing and using the Website, the Platform, and/or the Services, you consent to the processing of data about you by these advertisers/remarketing providers in the manner and for the purposes set out in this Privacy Policy. To learn more about how major advertising platforms collect and use your data or to manage your ad preferences, please visit the respective policy pages below: 

Google Ads: Google Advertising Policies 

Facebook Ads: Facebook Advertising Preferences

LinkedIn Ads: LinkedIn Ad Settings and Preferences 

Microsoft Ads: Microsoft Ad Settings 

Text Messages

You may elect to receive SMS text messages from us regarding the services that you have registered to use, and the services that you may find of interest. These messages may use information automatically collected based on your actions while on our Websites, Platform and/or our Services and may prompt messaging such as reminders regarding the program, changes in dates/times, and requests for program reviews. To the extent you voluntarily opt to have SMS notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number or when you read a text message. By opting-in to receive SMS text messages from us, you acknowledge that messaging and data rates may apply depending on your phone service provider. You may opt out of receiving SMS text messages at any time by texting “STOP” in response to the text messages you receive or by changing your notification and communication preferences in the Platform or by writing to us at support@my-cpe.com. However, by opting out of receiving text messages, you may not be able to use full functionality of the Platform and Services. 

How We Use Your Information

Legal Bases for Processing Personal Data.

We process your personal data in accordance with applicable data protection laws and rely on one or more of the following legal bases: 

- your explicit consent; 

- the necessity of processing for the performance of a contract with you; 

- compliance with our legal or regulatory obligations; 

- the protection of your vital interests or those of another person; and/or 

- our legitimate business interests, provided such interests are not overridden by your fundamental rights and freedoms. 

Purposes of Processing

We use your personal data to operate, maintain, and improve our Services. This includes, but is not limited to: 

- managing user accounts; 

- processing payments and transactions; 

- delivering personalized content or recommendations; and 

- providing technical or customer support. 

We may also process your personal data to comply with applicable legal obligations, detect and prevent fraud, address security concerns, and enforce our Terms of Use and other applicable policies. 

Communications

We may send you service-related notifications, administrative messages, newsletters, and promotional communications. You may opt out of receiving marketing-related messages at any time by clicking the “unsubscribe” link included in such communications, replying “STOP” to SMS messages, or contacting us directly at support@my-cpe.com. Please note that you may continue to receive non-promotional communications related to your account or transactions, even after opting out of marketing communications. 

Text & Email Marketing Consent

By providing your phone number or email address, you expressly consent to receive both transactional and promotional communications from us via email or SMS. These communications may include updates, offers, and information about our Services. You may withdraw your consent at any time by using the opt-out mechanisms provided in the messages. 

How We Share Your Information

We do not sell, rent, or lease your personal information. However, we may share, transfer, or disclose it under the following circumstances: 

  • To Provide and Operate Our Services: We may share your information with trusted service providers who assist us in operating our Websites, Apps, Platform, and Services. This includes functions such as payment processing, shipping, marketing, promotions management, email distribution, order fulfillment, customer service, fraud detection and prevention, and digital infrastructure hosting. These third parties will only have access to your information as necessary to perform their functions and are bound by contractual obligations to protect your data in accordance with applicable law. 
  • Within Our Corporate Group: We may share your information with our parent companies, subsidiaries, affiliates, and brands under common ownership or control, as necessary to operate our business and provide services. 
  • Aggregated or De-Identified Information: To better understand and serve our users, we may use your information in aggregate or de-identified form to analyze and improve our Websites, Apps, Platform, and Services. This data does not personally identify you and may be shared with affiliates, business partners, agents, and other third parties for lawful business purposes. 
  • Business Transfers: If the company or its assets are involved in a business transaction such as a merger, acquisition, financing, bankruptcy, reorganization, or sale, your personal information may be transferred as part of the transaction. 
  • Legal Requirements and Protection of Rights: We may disclose your information to comply with applicable laws, court orders, legal processes, or government or law enforcement requests. We may also do so if we believe such disclosure is necessary to protect our rights, property, safety, or that of others. 
  • We will take commercially reasonable measures to ensure that any third party receiving your personal information undertakes to: (i) use it only for the purposes described in this Privacy Policy; (ii) not disclose it except as permitted by law, with your consent, or as described herein; and (iii) maintain appropriate safeguards to protect your data.

International Data Transfers

Since we operate globally, your data may be stored and processed in various jurisdictions, including the India, United States, Canada, and the United Kingdom. 

Data Security

We prioritize the security of your personal information and implement industry-standard protection measures, including encryption, secure servers, firewalls, and strict access control policies. We take commercially reasonable steps to ensure your information is protected from loss, misuse, unauthorized access, disclosure, alteration, or destruction—taking into account the nature of the data and the risks involved in processing it, in compliance with applicable laws and regulations. 

Despite our efforts, no method of transmission over the Internet or method of electronic storage is completely secure. As such, we cannot guarantee the absolute security of any information you transmit to us or store on our systems. Emails and other electronic communications sent to or from our Websites, Apps, Platform, or Services may not be secure, and you should take care when deciding what information to send via such channels. 

We encourage you to take appropriate steps to help protect your data, including using strong, unique passwords, enabling two-factor authentication where available, and safeguarding your login credentials. 

Security Limitation Disclaimer

While we take all commercially reasonable precautions to protect your data, we do not accept liability for the unintentional disclosure of your information due to factors beyond our control, including security breaches, cyberattacks, or other unforeseen events. 

Your Rights and Choices

Depending on your location, you have the right to access, modify, delete, or restrict the processing of your personal information.  

  • United States (California) (CCPA): Right to access, delete, and opt-out of data sharing. 
  • European Union & UK (GDPR): Right to access, correct, erase, restrict processing, and data portability. 
  • Canada (PIPEDA): Right to access and amend personal data. 
  • India (DPDP Act): Rights to access, correct, and withdraw consent.

If you wish to exercise any of these rights, please contact us at support@my-cpe.com

Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When personal data is no longer required, we securely delete or anonymize it to prevent unauthorized access. 

Third-Party Links

The Website, the App, and the Services may, from time to time, contain links to external websites. We encourage you to review the privacy and security policies of any externally linked websites that may be accessed through the Websites, the Apps.  We assume no responsibility or liability for the information collection and disclosure practices of any external websites that a user can access through the Websites, the Apps, the Platform or the Services.  Please check the privacy policies of these external websites before you submit any personal information to them.

Children's Privacy

We do not knowingly collect, receive, maintain, or use personal information from children under 18 years of age, and no part of any of the Website, the App, the Platform and/or the Services is directed to children under the age of 18. If you are under the age of 18, please do not provide any personal information through the Websites, the App, and/or the Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Privacy Policy by instructing their children to never provide any personal information on the Websites, the Apps, the Platform, the Services, or any other web site without their permission. If you learn that your child has provided us with personal information without your consent, you may alert us at support@my-cpe.com and we will endeavor to delete that information from our databases If we learn that we have collected any personal information from children under 18, we will immediately take steps to delete such information and terminate the child’s account. 

Class Action Waiver

User and Company agree that any dispute arising out of or related to this Agreement shall be resolved on an individual basis. To the maximum extent permitted by law, neither party shall initiate or participate in any class action, collective action, or other representative proceeding against the other party, whether in court, arbitration, or otherwise. By entering into this Agreement, both parties waive any right to bring or participate in any class action, collective action, or representative proceeding and expressly agree that all disputes shall be resolved on an individual basis only. If any portion of this Class Action Waiver is found to be unenforceable or invalid, that portion shall be severed, and it shall not affect the enforceability of the remaining provisions of this Agreement, including this Class Action Waiver, to the fullest extent permitted by law.  

Video Viewing Data and Third-Party Sharing

When you interact with video content on our platform, we may collect information about your viewing activity, such as the videos you watch, duration of views, playback behavior (e.g., pauses, skips), and general usage patterns. This information (“Viewing Data”) helps us understand user preferences, enhance content offerings, and improve the overall quality of our services. 

To facilitate these purposes, we may utilize various third-party tools and service providers—such as video hosting platforms, analytics solutions, and marketing software—that automatically collect and process Viewing Data on our behalf or as part of their integration with our platform. These third-party tools operate independently and are not bound by formal legal agreements with us. As such, we do not exert control over their data handling practices beyond what is publicly disclosed in their respective privacy policies and terms of service. Users are adviced to refer to their privacy policies and terms of service. 

We make reasonable efforts to use only reputable tools that follow widely accepted industry standards for data privacy and security. Where feasible, we ensure that any Viewing Data shared through such tools is anonymized or stripped of personally identifiable information before transmission. However, we advise users to understand that some data, especially when linked to registered accounts, may be indirectly identifiable. 

By using our platform, you acknowledge and consent to our use of third-party tools for collecting and analyzing Viewing Data, and the associated sharing of such data for legitimate operational purposes. You also understand and accept that we do not guarantee contractual data protection obligations on the part of these third parties. If you wish to limit such data sharing, you may opt out of non-essential analytics via your account settings, browser-level restrictions, or by contacting us directly at support@my-cpe.com

We remain committed to transparency and compliance with applicable data protection laws, including but not limited to the Video Privacy Protection Act (VPPA), the California Consumer Privacy Act (CCPA), and the General Data Protection Regulation (GDPR), to the extent that they apply to your use of our platform.

Do Not Track

As discussed above, third parties such as advertising networks and analytics providers may collect information about your online activities over time and across different websites when you access or use the Websites, the Apps, the Platform and/or the Services. Currently, various browsers offer a “Do Not Track” option, but there is no standard for commercial websites. At this time, we do not monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals. 

Changes to This Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the effective date will be modified accordingly. We encourage users to review this policy regularly. 

Contact Us

We appreciate your interest in our website and welcome any questions, feedback, or inquiries you may have regarding these Terms, the Website, or any of the products and services offered by the company. For assistance, please feel free to reach out to us using the contact details provided below. 

You can contact us at: 

 📧 Email: support@my-cpe.com 

 📞 Phone: +1 646-688-5128 

We are committed to responding to your queries promptly and ensuring a seamless user experience. By using the website and the platform and any service of the company, you explicitly agree to this Privacy Policy. 

Introduction

Welcome to the website https://my-cpe.com (the “Website”), which is owned and operated by ANM Media LLP (“Company,” “we,” “us,” or “our”). We are committed to protecting the privacy of individuals who visit or use our website, mobile application (“app”), and related services (Collectively, The “Platform”). 

This Privacy Policy sets forth the types of personal information we may collect from you, how we use, share, and protect that information, and your rights and choices with respect to your personal data.  

Description of User and Acceptance of Terms

This Privacy Policy applies to all users who access, browse, or otherwise interact with our website, including but not limited to Visitors, Registered Users and Subscribers, (collectively, “Users”). 

By accessing or using the website, mobile application (“App”), and/or any of the services provided therein (collectively, the “Services”), or by otherwise affirmatively indicating your acceptance of this Privacy Policy, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy, together with our accompanying Terms of Use for the services provided on our website. If you do not agree to the terms of this Privacy Policy or the Terms of Use for the services, you must refrain from accessing or using the Services. 

Definitions

  • "Website" refers to our website located at https://my-cpe.com/, including all subdomains, content, and services offered through it. 
  • "User", "you", or "your" refers to any individual who accesses, browses, or uses the Website in any manner, including Visitors, Subscribers, and Registered Users. 
  • “Visitor” Any individual who accesses or browses the website without logging into an account shall be considered a Visitor. A Visitor may or may not have previously registered or created an account on the platform. 
  • “Subscriber” refers to any individual who has successfully registered for a account on the website and holds an active, valid subscription plan that grants access to continuing education content, including but not limited to on-demand courses, live webinars, podcasts, conferences, packages, advanced certifications, ebooks, and compliance tools. A Subscriber is entitled to use the Mobile App and Web Platform features made available under their subscription tier, subject to the terms and conditions of use. 
  • “Registered User” means a User who has created an account on the Website and may access specific services, features, or content available only to account holders after paying a specific fee or without fee. 
  • “Personal Information” means any information that identifies, relates to, describes, or could reasonably be linked to a particular individual, including but not limited to name, email address, contact number, mailing address, IP address, and any other data considered personal under applicable data protection laws. 
  • “Non-Personal Information” refers to data that does not, on its own, identify a specific individual. This may include anonymous usage data, general demographic information, browser type, device information, and other technical data. 
  • “Processing” Any action performed on personal data, including collection, storage, use, disclosure, or deletion. 
  • “Data Controller” The entity deciding the purpose and means of processing personal data. 
  • “Data Processor” A third-party processing data on behalf of the Data Controller. 
  • “Consent” A freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which they signify agreement to the processing of personal data. 
  • "Cookies" means small files stored on your device that are used to collect and store information about your interactions with the Website. 
  • "Third Parties" refers to entities or individuals other than the Company, including service providers, partners, and affiliates that may assist us in delivering services or performing business functions. 
  • "Applicable Laws" means any data protection and privacy laws, rules, or regulations that govern the collection, use, and storage of Personal Information, including but not limited to the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), Digital Personal Data Protection Act, and other relevant national or international laws.

Information We Collect

The Company in providing our Services, collects and processes both personal and non-personal information, including but not limited to the following categories: 

Personal Information 

We may collect and process personal information that you voluntarily provide to us or that is otherwise necessary for the provision of our Services, including, but not limited to: 

  • Full name. 
  • Email address. 
  • Phone number. 
  • Billing and payment information. 
  • Continuing Education (CE) and licensing information. 
  • Geolocation data. 
  • Device identifiers and associated metadata. 

Transactional and Payment Information 

For purposes of processing transactions, we may collect: 

  • Billing address 
  • Payment method details (e.g., credit/debit card or payment gateway data) 
  • Transaction history and related financial records 
  • Non-Personal and Technical Information.

We may also collect certain non-personal and technical data automatically through your use of the Services, such as: 

  • Browser type and version 
  • Internet Protocol (IP) address 
  • Device type and operating system 
  • Access times and referring URLs 
  • Interaction data, clickstream, and usage statistics 

Cookies and Tracking Technologies 

We utilize cookies and similar tracking technologies to monitor user activity, analyze usage trends, enhance user experience, and improve the functionality and performance of our Services. For more information, please refer to our Cookie Policy. 

Categories of Collected Information 

The categories of information we collect are further detailed as follows, depending on how you interact with our Website, Mobile Application, and Services: 

a. Contact Information

When you contact us (e.g., via forms, email, customer support, or by subscribing to newsletters), you may provide personal details such as your name, email address, and phone number ("Contact Information"). This data is used to fulfill your requests, communicate with you, and send direct marketing communications, which you may opt out of at any time. 

b. Billing Information

To subscribe to or make purchases through our Services, you may be required to provide credit card information, billing address, and other financial data (“Billing Information”). This information is collected and processed securely by our third-party payment processors. We do not store or access your complete billing data directly. 

c. Continuing Education (CE) Information

When you register an account on our Platform or App, we may collect information such as your date of birth, employer, professional licenses, and credentials (“CE Information”). This data helps us manage your profile and maintain accurate continuing education records for providing you feature of credit tracking. 

d. Geolocation Information 

With your device’s permissions, we may collect geolocation data to customize service offerings and improve functionality. You can control location access through your browser or device settings. 

e. Device and Activity Information

We may automatically collect technical data when you use our Services, such as: 

  • IP address, browser type, and operating system 
  • Referring/exit pages, timestamps, and session duration 
  • Mobile device type, UUID, OS version, carrier, and hardware specs

This “Activity Information” helps us analyze how users interact with the Platform, improve our Services, and troubleshoot issues. 

f. Cookies and Tracking Technologies

"We utilize cookies and similar tracking technologies, including but not limited to tools such as Cookieyes, Hotjar, Clarity, Push Notifications, and other related services to monitor user activity, analyze trends, enhance the user experience, measure the effectiveness of our marketing campaigns, and improve the overall functionality and performance of our Website, App, and Services. You can manage your preferences related to cookies and tracking technologies through your browser settings or by reviewing our detailed Cookie Policy. 

g. Third-Party Analytics 

"We engage reputable third-party analytics and related service providers, including but not limited to Google Analytics (GA4), Google Tag Manager (GTM), Google Search Console, Bing Search Console, Google Ads, Facebook, Zoom, Vimeo, Crisp Chat, Hotjar, Clarity, Cookieyes, Push Notifications, and other similar platforms. These services may collect, process, and report data about your interactions with our Website, App, and Services using cookies, pixels, web beacons, device identifiers, and other tracking mechanisms. This data helps us understand user behavior, optimize our content and marketing efforts, troubleshoot technical issues, and enhance your overall experience on our Platform. 

By accessing and using the Website, App, or Services, you acknowledge and consent to the processing of your data by these third-party analytics and service providers in accordance with their respective privacy policies. To learn more or manage your preferences, you can visit their respective privacy policy pages linked below: 

  • Google Analytics & GA4 
  • Google Tag Manager (GTM) 
  • Google Search Console 
  • Bing Search Console 
  • Facebook 
  • Google Ads 
  • Zoom 
  • Vimeo 
  • Crisp Chat 
  • Hotjar 
  • Clarity 
  • Cookieyes 
  • Reddit  

Please note that this is not an exhaustive list of third-party tools and opting out of these analytics tools may limit your ability to use certain features of our website or Services." 

h. The Information Collected by or Through Third-Party Advertisers/Remarketers

We may share Information about you with third parties that we have selected and approved for ad distribution and ad optimization (defined as the tailoring, targeting (i.e., behavioral, contextual, and retargeting), analyzing, managing, reporting, and optimizing of ads).  These third parties may use cookies, pixel tags (also called web beacons or clear gifs), and/or other technologies to collect Other Information for such purposes.  Pixel tags enable us and these third-party advertising companies to recognize a browser’s cookie when a browser visits the site on which the pixel tag is located in order to learn which advertisement brings a user to a given site.  In addition, we may receive Other Information from advertisers and/or their service providers such as advertising identifiers, IP addresses, and post-conversion data. You may choose to opt-out of this type of tracking and sharing of information at any time by selecting the specific partners you wish to exclude from this website http://www.aboutads.info/choices. You can also limit this type of tracking through the Do Not Track functionality in your web browser and a “Limit Ad Tracking” setting on iOS devices or a setting to “Opt out of Interest-Based Ads” on Android. 

By accessing and using the Website, the Platform, and/or the Services, you consent to the processing of data about you by these advertisers/remarketing providers in the manner and for the purposes set out in this Privacy Policy. To learn more about how major advertising platforms collect and use your data or to manage your ad preferences, please visit the respective policy pages below: 

Google Ads: Google Advertising Policies 

Facebook Ads: Facebook Advertising Preferences

LinkedIn Ads: LinkedIn Ad Settings and Preferences 

Microsoft Ads: Microsoft Ad Settings 

Text Messages

You may elect to receive SMS text messages from us regarding the services that you have registered to use, and the services that you may find of interest. These messages may use information automatically collected based on your actions while on our Websites, Platform and/or our Services and may prompt messaging such as reminders regarding the program, changes in dates/times, and requests for program reviews. To the extent you voluntarily opt to have SMS notifications sent directly to your mobile phone, we receive and store the information you provide, including your telephone number or when you read a text message. By opting-in to receive SMS text messages from us, you acknowledge that messaging and data rates may apply depending on your phone service provider. You may opt out of receiving SMS text messages at any time by texting “STOP” in response to the text messages you receive or by changing your notification and communication preferences in the Platform or by writing to us at support@my-cpe.com. However, by opting out of receiving text messages, you may not be able to use full functionality of the Platform and Services. 

How We Use Your Information

Legal Bases for Processing Personal Data.

We process your personal data in accordance with applicable data protection laws and rely on one or more of the following legal bases: 

- your explicit consent; 

- the necessity of processing for the performance of a contract with you; 

- compliance with our legal or regulatory obligations; 

- the protection of your vital interests or those of another person; and/or 

- our legitimate business interests, provided such interests are not overridden by your fundamental rights and freedoms. 

Purposes of Processing

We use your personal data to operate, maintain, and improve our Services. This includes, but is not limited to: 

- managing user accounts; 

- processing payments and transactions; 

- delivering personalized content or recommendations; and 

- providing technical or customer support. 

We may also process your personal data to comply with applicable legal obligations, detect and prevent fraud, address security concerns, and enforce our Terms of Use and other applicable policies. 

Communications

We may send you service-related notifications, administrative messages, newsletters, and promotional communications. You may opt out of receiving marketing-related messages at any time by clicking the “unsubscribe” link included in such communications, replying “STOP” to SMS messages, or contacting us directly at support@my-cpe.com. Please note that you may continue to receive non-promotional communications related to your account or transactions, even after opting out of marketing communications. 

Text & Email Marketing Consent

By providing your phone number or email address, you expressly consent to receive both transactional and promotional communications from us via email or SMS. These communications may include updates, offers, and information about our Services. You may withdraw your consent at any time by using the opt-out mechanisms provided in the messages. 

How We Share Your Information

We do not sell, rent, or lease your personal information. However, we may share, transfer, or disclose it under the following circumstances: 

  • To Provide and Operate Our Services: We may share your information with trusted service providers who assist us in operating our Websites, Apps, Platform, and Services. This includes functions such as payment processing, shipping, marketing, promotions management, email distribution, order fulfillment, customer service, fraud detection and prevention, and digital infrastructure hosting. These third parties will only have access to your information as necessary to perform their functions and are bound by contractual obligations to protect your data in accordance with applicable law. 
  • Within Our Corporate Group: We may share your information with our parent companies, subsidiaries, affiliates, and brands under common ownership or control, as necessary to operate our business and provide services. 
  • Aggregated or De-Identified Information: To better understand and serve our users, we may use your information in aggregate or de-identified form to analyze and improve our Websites, Apps, Platform, and Services. This data does not personally identify you and may be shared with affiliates, business partners, agents, and other third parties for lawful business purposes. 
  • Business Transfers: If the company or its assets are involved in a business transaction such as a merger, acquisition, financing, bankruptcy, reorganization, or sale, your personal information may be transferred as part of the transaction. 
  • Legal Requirements and Protection of Rights: We may disclose your information to comply with applicable laws, court orders, legal processes, or government or law enforcement requests. We may also do so if we believe such disclosure is necessary to protect our rights, property, safety, or that of others. 
  • We will take commercially reasonable measures to ensure that any third party receiving your personal information undertakes to: (i) use it only for the purposes described in this Privacy Policy; (ii) not disclose it except as permitted by law, with your consent, or as described herein; and (iii) maintain appropriate safeguards to protect your data.

International Data Transfers

Since we operate globally, your data may be stored and processed in various jurisdictions, including the India, United States, Canada, and the United Kingdom. 

Data Security

We prioritize the security of your personal information and implement industry-standard protection measures, including encryption, secure servers, firewalls, and strict access control policies. We take commercially reasonable steps to ensure your information is protected from loss, misuse, unauthorized access, disclosure, alteration, or destruction—taking into account the nature of the data and the risks involved in processing it, in compliance with applicable laws and regulations. 

Despite our efforts, no method of transmission over the Internet or method of electronic storage is completely secure. As such, we cannot guarantee the absolute security of any information you transmit to us or store on our systems. Emails and other electronic communications sent to or from our Websites, Apps, Platform, or Services may not be secure, and you should take care when deciding what information to send via such channels. 

We encourage you to take appropriate steps to help protect your data, including using strong, unique passwords, enabling two-factor authentication where available, and safeguarding your login credentials. 

Security Limitation Disclaimer

While we take all commercially reasonable precautions to protect your data, we do not accept liability for the unintentional disclosure of your information due to factors beyond our control, including security breaches, cyberattacks, or other unforeseen events. 

Your Rights and Choices

Depending on your location, you have the right to access, modify, delete, or restrict the processing of your personal information.  

  • United States (California) (CCPA): Right to access, delete, and opt-out of data sharing. 
  • European Union & UK (GDPR): Right to access, correct, erase, restrict processing, and data portability. 
  • Canada (PIPEDA): Right to access and amend personal data. 
  • India (DPDP Act): Rights to access, correct, and withdraw consent.

If you wish to exercise any of these rights, please contact us at support@my-cpe.com

Data Retention

We retain your data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When personal data is no longer required, we securely delete or anonymize it to prevent unauthorized access. 

Third-Party Links

The Website, the App, and the Services may, from time to time, contain links to external websites. We encourage you to review the privacy and security policies of any externally linked websites that may be accessed through the Websites, the Apps.  We assume no responsibility or liability for the information collection and disclosure practices of any external websites that a user can access through the Websites, the Apps, the Platform or the Services.  Please check the privacy policies of these external websites before you submit any personal information to them.

Children's Privacy

We do not knowingly collect, receive, maintain, or use personal information from children under 18 years of age, and no part of any of the Website, the App, the Platform and/or the Services is directed to children under the age of 18. If you are under the age of 18, please do not provide any personal information through the Websites, the App, and/or the Services. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce this Privacy Policy by instructing their children to never provide any personal information on the Websites, the Apps, the Platform, the Services, or any other web site without their permission. If you learn that your child has provided us with personal information without your consent, you may alert us at support@my-cpe.com and we will endeavor to delete that information from our databases If we learn that we have collected any personal information from children under 18, we will immediately take steps to delete such information and terminate the child’s account. 

Class Action Waiver

User and Company agree that any dispute arising out of or related to this Agreement shall be resolved on an individual basis. To the maximum extent permitted by law, neither party shall initiate or participate in any class action, collective action, or other representative proceeding against the other party, whether in court, arbitration, or otherwise. By entering into this Agreement, both parties waive any right to bring or participate in any class action, collective action, or representative proceeding and expressly agree that all disputes shall be resolved on an individual basis only. If any portion of this Class Action Waiver is found to be unenforceable or invalid, that portion shall be severed, and it shall not affect the enforceability of the remaining provisions of this Agreement, including this Class Action Waiver, to the fullest extent permitted by law.  

Video Viewing Data and Third-Party Sharing

When you interact with video content on our platform, we may collect information about your viewing activity, such as the videos you watch, duration of views, playback behavior (e.g., pauses, skips), and general usage patterns. This information (“Viewing Data”) helps us understand user preferences, enhance content offerings, and improve the overall quality of our services. 

To facilitate these purposes, we may utilize various third-party tools and service providers—such as video hosting platforms, analytics solutions, and marketing software—that automatically collect and process Viewing Data on our behalf or as part of their integration with our platform. These third-party tools operate independently and are not bound by formal legal agreements with us. As such, we do not exert control over their data handling practices beyond what is publicly disclosed in their respective privacy policies and terms of service. Users are adviced to refer to their privacy policies and terms of service. 

We make reasonable efforts to use only reputable tools that follow widely accepted industry standards for data privacy and security. Where feasible, we ensure that any Viewing Data shared through such tools is anonymized or stripped of personally identifiable information before transmission. However, we advise users to understand that some data, especially when linked to registered accounts, may be indirectly identifiable. 

By using our platform, you acknowledge and consent to our use of third-party tools for collecting and analyzing Viewing Data, and the associated sharing of such data for legitimate operational purposes. You also understand and accept that we do not guarantee contractual data protection obligations on the part of these third parties. If you wish to limit such data sharing, you may opt out of non-essential analytics via your account settings, browser-level restrictions, or by contacting us directly at support@my-cpe.com

We remain committed to transparency and compliance with applicable data protection laws, including but not limited to the Video Privacy Protection Act (VPPA), the California Consumer Privacy Act (CCPA), and the General Data Protection Regulation (GDPR), to the extent that they apply to your use of our platform.

Do Not Track

As discussed above, third parties such as advertising networks and analytics providers may collect information about your online activities over time and across different websites when you access or use the Websites, the Apps, the Platform and/or the Services. Currently, various browsers offer a “Do Not Track” option, but there is no standard for commercial websites. At this time, we do not monitor, recognize, or honor any opt-out or do not track mechanisms, including general web browser “Do Not Track” settings and/or signals. 

Changes to This Policy

We reserve the right to update this Privacy Policy periodically to reflect changes in our practices or legal requirements. Updates will be posted on this page, and the effective date will be modified accordingly. We encourage users to review this policy regularly. 

Contact Us

We appreciate your interest in our website and welcome any questions, feedback, or inquiries you may have regarding these Terms, the Website, or any of the products and services offered by the company. For assistance, please feel free to reach out to us using the contact details provided below. 

You can contact us at: 

 📧 Email: support@my-cpe.com 

 📞 Phone: +1 646-688-5128 

We are committed to responding to your queries promptly and ensuring a seamless user experience. By using the website and the platform and any service of the company, you explicitly agree to this Privacy Policy.