myCPE

Workplace Harmony Strategies for Behavioral Issues and Conflict 1 Credit

Workplace Harmony Strategies for Behavioral Issues and Conflict 1 Credit

  • Rating

    4.8

  • Published on

    March, 2025

  • Subject Area

    Personnel/Human Resources

Select your learning mode

  • Access the course at your convenience
  • Take the assessment test
  • Get your certificate
  • Attend the live interactive session
  • Answer the polling questions
  • Get your certificate

Learning Objectives

  • Define workplace incivility and its impact on the work environment.
  • Identify positive and negative outcomes of workplace conflict.
  • Understand the high cost of performance and productivity problems.
  • Gain a working knowledge of key employment laws.
  • Address workplace behavioral issues with effective strategies.
  • Understand the role of performance management and evaluations.
  • Learn the business goals of conducting workplace investigations.

Course Overview

Behavioral issues and conflict in the workplace are inevitable. Whenever diverse groups of people work together on a daily basis, conflict will arise. Each employee brings to the workplace a unique set of attitudes, ideals, and beliefs that may differ from those of their coworkers.

In this CPE Course, we will discuss these behavioral issues and conflict. Workplace incivility and its negative impact on your organization’s culture are monumental. Unresolved behavioral issues, conflict, and incivility often result in loss of revenue and productivity, the stifling of creativity, and the creation of barriers to cooperation and collaboration. We will also cover the problematic behavior and the conduct that usually develops over time. As a Manager or Supervisor, the more proactive you are in dealing with these problems, the more likely you are to increase your chances for a positive outcome.

Major Topics:

  • 3 major ways incivility manifests in your organization
  • Impact of incivility in the workplace
  • Forms of incivility
  • Bullying in the workplace
  • Tips for enhancing and building civility

Join us to learn about the necessary tools and information you need to effectively and confidently address workplace issues, conflict, and incivility in your organization.

For more CPE Human resources courses, Click here.

On Demand Credits for All Qualifications

Live Webinar Credits for All Qualifications

License details Credits Status
Personnel/Human Resources for Certified Public Accountants (CPA-US) 1 CPE Approved
Personnel/Human Resources for CPA in Canada 1 CPD Eligible
Organizational behavior theories for SHRM Professionals (Approval No. 26-HA5F3) (Valid upto : Dec 31, 2026) 1 PDC Approved
HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 695335) (Valid upto : Nov 30, 2025) 1 RCH Approved
Personnel/Human Resources for Delaware Licensed Public Accountant (DE-LPA) 1 CPE Eligible
Association of Chartered Certified Accountants (ACCA) 1 CPD Eligible
Chartered Accountant - ICAEW 1 CPD Eligible
Personnel/Human Resources for Iowa Licensed Public Accountant (IA-LPA) 1 CPE Eligible
Personnel/Human Resources for Maine Licensed Public Accountant (ME-LPA) 1 CPE Eligible
Chartered Accountants - Ireland (CAI) 1 CPD Eligible
Chartered Accountants - Scotland 1 CPD Eligible
CPA - Ireland 1 CPD Eligible
License details Credits Status
Personnel/Human Resources for Certified Public Accountants (CPA-US) 1 CPE Approved
Personnel/Human Resources for CPA in Canada 1 CPD Eligible
Organizational behavior theories for SHRM Professionals (Approval No. 26-HA5F3) (Valid upto : Dec 31, 2026) 1 PDC Approved
HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 695335) (Valid upto : Nov 30, 2025) 1 RCH Approved
Personnel/Human Resources for Delaware Licensed Public Accountant (DE-LPA) 1 CPE Eligible
Association of Chartered Certified Accountants (ACCA) 1 CPD Eligible
Chartered Accountant - ICAEW 1 CPD Eligible
Personnel/Human Resources for Iowa Licensed Public Accountant (IA-LPA) 1 CPE Eligible
Personnel/Human Resources for Maine Licensed Public Accountant (ME-LPA) 1 CPE Eligible
Chartered Accountants - Ireland (CAI) 1 CPD Eligible
Chartered Accountants - Scotland 1 CPD Eligible
CPA - Ireland 1 CPD Eligible

Additional Information

Credit

1

Course Level

Basic

Instructional Method

QAS Self Study

Group Internet Based

Pre-requisites

None

Advance Preparation

None

NASBA APPROVED

MY-CPE LLC, 1600 Highway 6 south, suite 250, sugar land, TX, 77478

MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors.

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About Instructor

Suzanne Lucas

Suzanne Lucas

Co-Founder, EvilHRlady

  • 4.7
  • rating
  • rating
  • rating
  • rating
  • rating

Suzanne Lucas, better known as the Evil HR Lady, spent a decade in corporate HR, where she hired, fired, managed the numbers, and double-checked with the lawyers. She left that world to embark on a new mission to enhance the world of work for all individuals. Suzanne's company, Improve Your HR, focuses on improving HR for everyone, through writing, training, and speaking. 


You can read her articles at her website Improve Your HR, and watch some of her speeches, including her TedX talk, Forget Talent and Get to Work.

On Demand FAQs

What is Self Study (QAS)?

Self Study QAS (Quality Assurance Service) is a NASBA and other regulatory bodies approved program designed for Professionals to complete their Continuing Professional Education credits through self-paced, interactive courses that meet the highest standards of quality and compliance. We are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn CPE credits through self-study?

To earn CPE credits, you must complete the self-study course, pass the required assessments, and submit the necessary documentation. Credits are awarded based on the completion of course hours and successfully passing the assessments.

Are the self-study courses approved by NASBA and other regulatory bodies?

Yes, all our self-study courses are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the rigorous standards for quality and educational content set by these organizations.

What are the requirements to maintain compliance with self-study courses?

To maintain compliance, you must follow the guidelines set by NASBA and other regulatory bodies, which include completing the course within the specified timeframe, passing the assessments, and keeping accurate records of your learning activities.

How can I access my course completion certificates?

After successfully completing a self-study course and passing the assessments, you can access and download your course completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Live Webinar FAQs

What is a Live Webinar Group Internet-Based Credit?

A Live Webinar Group Internet-Based Credit is an interactive, real-time online seminar where professionals can earn Continuing Education credits by participating in live sessions led by experts in various fields. These sessions meet the standards set by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn credits through live webinars?

To earn credits, you must attend the entire live webinar, actively participate in any polls or questions, and complete any required evaluations or assessments. Credits are awarded based on your attendance and participation in the live session.

Are the live webinars approved by NASBA and other regulatory bodies?

Yes, all our live webinars are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the high standards for quality, interactivity, and educational content set by these organizations.

What are the requirements to maintain compliance with live webinar courses?

To maintain compliance, you must adhere to the guidelines set by NASBA and other regulatory bodies, which include attending the full duration of the webinar, participating in interactive elements, and completing any post-webinar evaluations or assessments.

How can I access my webinar completion certificates?

After successfully attending a live webinar and fulfilling all participation requirements, you can access and download your completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Reviews and Ratings

out of 5

Excellent (74%)

Very Good (26%)

Average

Poor

Terrible

DV

David Volpe, CPA (US)

5

Suzanne was fantastic. Not only did she make this easy to understand, but she also kept it quite interesting with conversational tone and real-life examples. It felt light while still feeling very important.

LS

Lucero Salisbury,

5

The course was engaging and had great content.

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Inclusions

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    Earn continuing education credits with flexibility. Choose from live webinars, on-demand courses, e-books, or podcasts to fit your learning style and schedule.

  • Certifications & Reporting

    Certifications & Reporting

    We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days - fastest in the industry.

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    Track and manage your compliance across all 50 states and over 100 designations. Our Credit Tracker keeps your CPE credits and compliance requirements always up-to-date.

  • Certificate Vault

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    Stay current with our automated reminder system. Receive timely alerts for your CPE requirements, ensuring you never miss a deadline.

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