myCPE

Hearing vs. Listening: Are You Really Paying Attention? 1 Credit

Jan 27, 2025, 01:00 PM ET

Hearing vs. Listening: Are You Really Paying Attention? 1 Credit

  • Rating

    4.2

  • Published on

    February, 2025

  • Subject Area

    Personal Development

Select your learning mode

  • Access the course at your convenience
  • Take the assessment test
  • Get your certificate
  • Attend the live interactive session
  • Answer the polling questions
  • Get your certificate
Jan 27, 2025, 01:00 PM ET

Learning Objective

  • Analyze the three dimensions of effective listening.
  • Identify internal and external listening barriers.
  • Discuss the tools to stay focused during conversations.
  • Capture the speaker's message with clarity.
  • Develop an action plan for improved listening.

Course Overview

How often do we truly listen? With a constant stream of distractions, noise, and mental ramblings, genuine listening has become a vanishing art. Enter Learning to Listen, a course that dares to plunge into the depths of active, focused listening—showing you exactly where your listening talents shine and where they need a bit of polish. Whether you're leading a team, working in customer service, or just tired of zoning out in conversations, this course promises solid strategies to elevate your listening game.

Participants start by dissecting their listening habits identifying the inner monologues and outer interruptions that hijack their attention. The course then offers practical tools and techniques to cut through the noise, remain grounded in the moment, and capture what's actually being said. By becoming a more intentional listener, participants will foster deeper connections and discover the remarkable nuance in everyday communication.

Key Topics:

  • Dimensions of Active Listening
  • Identifying Listening Barriers
  • Tools for Focused Listening
  • Effective Message Capture Techniques
  • Action Plan for Integration

Dive in with us to unlock the power of listening done right. Transform how you connect with colleagues, clients, and friends. Equip yourself to engage meaningfully, respond with insight, and make every interaction count.

On Demand Credits for All Qualifications

Live Webinar Credits for All Qualifications

License details Credits Status
Personal Development for Certified Public Accountants (CPA-US) 1 CPE Approved
Personal Development for CPA in Canada 1 CPD Eligible
Relationship Management for SHRM Professionals (Approval No. 26-QZDEN) (Valid upto : Dec 31, 2026) 1 PDC Approved
HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 696277) (Valid upto : Nov 30, 2025) 1 RCH Approved
Personal Development for Delaware Licensed Public Accountant (DE-LPA) 1 CPE Eligible
Association of Chartered Certified Accountants (ACCA) 1 CPD Eligible
Chartered Accountant - ICAEW 1 CPD Eligible
Personal Development for Iowa Licensed Public Accountant (IA-LPA) 1 CPE Eligible
Personal Development for Maine Licensed Public Accountant (ME-LPA) 1 CPE Eligible
Personal Development for Certified FP&A Professional (FP&A) 1 CE Eligible
Chartered Accountants - Ireland (CAI) 1 CPD Eligible
Chartered Accountants - Scotland 1 CPD Eligible
CPA - Ireland 1 CPD Eligible
License details Credits Status
Personal Development for Certified Public Accountants (CPA-US) 1 CPE Approved
Personal Development for CPA in Canada 1 CPD Eligible
Personal Development for Delaware Licensed Public Accountant (DE-LPA) 1 CPE Eligible
Association of Chartered Certified Accountants (ACCA) 1 CPD Eligible
Chartered Accountant - ICAEW 1 CPD Eligible
Personal Development for Iowa Licensed Public Accountant (IA-LPA) 1 CPE Eligible
Personal Development for Maine Licensed Public Accountant (ME-LPA) 1 CPE Eligible
Personal Development for Certified FP&A Professional (FP&A) 1 CE Eligible
Chartered Accountants - Ireland (CAI) 1 CPD Eligible
Chartered Accountants - Scotland 1 CPD Eligible
CPA - Ireland 1 CPD Eligible

Additional Information

Credit

1

Course Level

Basic

Instructional Method

QAS Self Study

Group Internet Based

Pre-requisites

None

Advance Preparation

None

NASBA APPROVED

MY-CPE LLC, 1600 Highway 6 south, suite 250, sugar land, TX, 77478

MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors.

Take your HR expertise to new heights with MYCPE ONE’s SHRM-certified courses, tailored for SHRM professionals seeking to earn SHRM PDC Credits. Designed to support your certification journey, our online courses deliver essential continuing education in a convenient, user-friendly format. Learn from industry experts and gain valuable insights and practical skills you can apply right away. Enhance your professional standing in the HR field with MYCPE ONE’s top-tier SHRM PDC courses—start today and achieve your goals!

About Instructor

Suzanne Blake

Suzanne Blake

Director of Learning and Development and Coaching, Blake Coaching and Consulting, LLC

  • 4.5
  • rating
  • rating
  • rating
  • rating
  • rating

Suzanne Blake, PCC, is an award-winning International Coach Federation (ICF) Professional Certified Coach and Global Human Resource leader with 28+ years of experience in Executive, Career, Talent Management and Productivity Coaching, with a focus on Corporate Soft Skills, Management Training, as well as Human Resources development.  

Her specialties include Career Development and Leadership/Talent Development Coaching and Training,  Soft Skills and Productivity Training and Coaching.  

She has been recognized as a leader in the coaching community by being awarded the PRISM award for Excellence in Corporate Coaching by the International Coach Federation of New England and nominated for ICF’s "Best Career Coach.” Suzanne’s warmth and humor, in conjunction with her strategic insights and engaging style, give her the laser-like ability to pinpoint the root causes of problems to collaborate on sustainable solutions and create positive behavioral change. 

Her coaching and training work has been profiled in a variety of respected media venues, including The New York Times, The Boston Globe, The Today Show, NPR, Smart Money Magazine, MSN.com, as well as numerous other media venues including CBS affiliate, WBZ News Television, ABC affiliate, and WCVB Chronicle Magazine.  

On Demand FAQs

What is Self Study (QAS)?

Self Study QAS (Quality Assurance Service) is a NASBA and other regulatory bodies approved program designed for Professionals to complete their Continuing Professional Education credits through self-paced, interactive courses that meet the highest standards of quality and compliance. We are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn CPE credits through self-study?

To earn CPE credits, you must complete the self-study course, pass the required assessments, and submit the necessary documentation. Credits are awarded based on the completion of course hours and successfully passing the assessments.

Are the self-study courses approved by NASBA and other regulatory bodies?

Yes, all our self-study courses are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the rigorous standards for quality and educational content set by these organizations.

What are the requirements to maintain compliance with self-study courses?

To maintain compliance, you must follow the guidelines set by NASBA and other regulatory bodies, which include completing the course within the specified timeframe, passing the assessments, and keeping accurate records of your learning activities.

How can I access my course completion certificates?

After successfully completing a self-study course and passing the assessments, you can access and download your course completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Live Webinar FAQs

What is a Live Webinar Group Internet-Based Credit?

A Live Webinar Group Internet-Based Credit is an interactive, real-time online seminar where professionals can earn Continuing Education credits by participating in live sessions led by experts in various fields. These sessions meet the standards set by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn credits through live webinars?

To earn credits, you must attend the entire live webinar, actively participate in any polls or questions, and complete any required evaluations or assessments. Credits are awarded based on your attendance and participation in the live session.

Are the live webinars approved by NASBA and other regulatory bodies?

Yes, all our live webinars are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the high standards for quality, interactivity, and educational content set by these organizations.

What are the requirements to maintain compliance with live webinar courses?

To maintain compliance, you must adhere to the guidelines set by NASBA and other regulatory bodies, which include attending the full duration of the webinar, participating in interactive elements, and completing any post-webinar evaluations or assessments.

How can I access my webinar completion certificates?

After successfully attending a live webinar and fulfilling all participation requirements, you can access and download your completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Reviews and Ratings

out of 5

Excellent

Very Good

Average

Poor

Terrible

EE

Edozie Egbuna, Masters (Accountancy)

3

More live audience focused.

CR

Christian Ricks, SHRM

5

A pleasant webinar covering a topic that is applicable to everyone, regardless of your line of work. The interactive elements were a nice touch.

Recommended Courses

Employee Assistance Resource Groups

Feb 24, 09:30 AM ET

  • CPA (US)
  • HRCI
  • SHRM
  • IA LPA
  • ME LPA
  • DE LPA

California Workplace Mandates: Are You Ready?

Feb 24, 10:00 AM ET

  • CPA (US)
  • HRCI
  • SHRM
  • IA LPA
  • ME LPA
  • DE LPA

Leadership: Lessons from the British Army

Feb 24, 10:00 AM ET

  • CPA (US)
  • HRCI
  • SHRM
  • FPAC
  • CPTD
  • IA LPA
  • ME LPA
  • DE LPA
  • CLF
  • APTD

Interviewing Ten Personality Types for Effective Investigations

Feb 24, 11:30 AM ET

  • CRMA
  • CPA/CFF
  • CFE
  • CGFM
  • CIA
  • CMA
  • CPA (US)
  • HRCI
  • IAP
  • QIAL
  • SHRM
  • MAFF
  • IA LPA
  • ME LPA
  • DE LPA
  • CICA
  • CCS

How to Humanistically Handle Bad Bullying Bosses

Feb 24, 01:30 PM ET

  • CMA
  • CPA (US)
  • HRCI
  • SHRM
  • IA LPA
  • ME LPA
  • DE LPA

2025 Payroll Tax Update: Stay Compliant & Prepared

Feb 24, 03:00 PM ET

  • AFSP
  • CRTP
  • CPA (US)
  • EA
  • HRCI
  • ORTP
  • SHRM
  • Maryland Tax Preparer
  • LTC
  • IA LPA
  • ME LPA
  • DE LPA

Inclusions

  • Multiple Credits

    Multiple Credits

    Earn continuing education credits with flexibility. Choose from live webinars, on-demand courses, e-books, or podcasts to fit your learning style and schedule.

  • Certifications & Reporting

    Certifications & Reporting

    We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days - fastest in the industry.

  • Credit Tracker

    Credit Tracker

    Track and manage your compliance across all 50 states and over 100 designations. Our Credit Tracker keeps your CPE credits and compliance requirements always up-to-date.

  • Certificate Vault

    Certificate Vault

    Certificate Vault to upload, manage, and access certificates earned from various sources and an integrated credit tracker, allowing users to monitor and manage their credits conveniently for compliance.

  • Compliance Reminders

    Compliance Reminders

    Stay current with our automated reminder system. Receive timely alerts for your CPE requirements, ensuring you never miss a deadline.

  • Mobile App Access

    Mobile App Access

    The myCPE Mobile App allows you to learn on the go, providing access to educational content on Android and Apple iOS devices. You can learn anytime and anywhere, making it convenient for busy schedules.

  • Live Support

    Live Support

    Our support team is available via live chat, email, and phone from 9 AM to 5 PM ET. We're here to help with any questions or issues, ensuring you have a seamless experience.

Exclusive mobile
app for our unlimited
access subscribers

Get Started with Unlimited Learning

Select your plan, complete your payment, and access a world of knowledge.

Subscription Inclusions Silver Gold
13,000+ Hrs of CPE approved Content
tooltip

Largest content library covering all aspects of professional development.

500+ Emerging Subject Areas
tooltip

Wide range of subject areas tailored to meet diverse learning needs of all the department of the firm.

50+ State- Specific Ethics Courses
tooltip

Stay compliant with ethics requirements for every state.

50+ State Compliance Packages
tooltip

Pre-selected courses for quick compliance, saving time and effort.

100+ Advanced Certification Programs
tooltip

Expert-led programs to build advanced expertise and strengthen your career credentials.

AICPA Eligibility Programs (CFF, ABV, PFS)
tooltip

Pre-Packaged Eligibility Courses for AICPA designations such as PFS, ABV, and CFF, offering CPE credits upon completion.

Compliance Tracker and Credit Vault
tooltip

Store all your certificates in one place, stay compliance-ready with ease, and track your progress effortlessly using the built-in credit tracker.

Instant Certification and Fast Reporting
tooltip

Instant reporting to IRS, CFP Board, and other governing bodies.

Mobile App Access (iOS and Android)
Access to Communities
tooltip

Join communities tailored to your specific interests and areas of expertise.

Select Tenure

Start Your Subscription 

Start your journey towards learning and compliance.

card

$299$199 For 12 Months

Start Your Subscription

$299$199/year

Secure unlimited access

Click Here

More Reasons to Subscribe

  • true true
    80% of Content Rated 4.5+ Stars
    High-quality content rated by professionals.
  • true true
    4X More Content at 1/3rd the Price
    Serious value compared to your regular provider!
  • true true
    Non-Sponsored Content
    Purely educational, unbiased content for your learning.
  • true true
    Monthly & Quarterly Updates
    Keeping you ahead of trends and changes.
  • true true
    Podcasts with Industry Leaders
    Learn and Earn CPE from experts on the go.
Subscribed
Alicia purchased a subscription.
Subscribed
Shivon purchased a subscription.
Subscribed
MAHMOUD purchased a subscription.
Subscribed
Regina-Marie purchased a subscription.
Subscribed
Tarek purchased a subscription.
Subscribed
Je purchased a subscription.
Subscribed
Richard purchased a subscription.
Subscribed
Samuel purchased a subscription.
Subscribed
Catherine purchased a subscription.
Subscribed
Jennifer purchased a subscription.
Subscribed
Julie purchased a subscription.
Subscribed
Troy purchased a subscription.
Subscribed
Ron purchased a subscription.
Subscribed
Richard purchased a subscription.
Subscribed
BRYON purchased a subscription.
Subscribed
Izadore purchased a subscription.
Subscribed
Adam purchased a subscription.
Subscribed
Andre purchased a subscription.
Subscribed
Matt purchased a subscription.
Subscribed
Brian purchased a subscription.
Subscribed
Stephanie purchased a subscription.
Subscribed
HyeYoung purchased a subscription.
Subscribed
EDUARDO purchased a subscription.
Subscribed
Jim purchased a subscription.
Subscribed
Shannan purchased a subscription.
Subscribed
Patricia purchased a subscription.
Subscribed
Zhuoxian purchased a subscription.
Subscribed
Kiara purchased a subscription.
Subscribed
Juliana purchased a subscription.
Subscribed
Ty purchased a subscription.
Subscribed
Sherry purchased a subscription.
Subscribed
Sheryl purchased a subscription.
Subscribed
Jonathan purchased a subscription.
Subscribed
Steven purchased a subscription.
Subscribed
Sandra purchased a subscription.
Subscribed
Renee purchased a subscription.
Subscribed
David purchased a subscription.
Subscribed
VICTORIA purchased a subscription.
Subscribed
Gregory purchased a subscription.
Subscribed
Pooja purchased a subscription.
Subscribed
Keith purchased a subscription.
Subscribed
Kelly purchased a subscription.
Subscribed
Ghaida purchased a subscription.
Subscribed
Kelly purchased a subscription.
Subscribed
Kimberly purchased a subscription.
Subscribed
Jack purchased a subscription.
Subscribed
David purchased a subscription.
Subscribed
Akshay purchased a subscription.
Subscribed
Eric purchased a subscription.
Subscribed
Frank purchased a subscription.
Subscribed
Sandra purchased a subscription.
Subscribed
Henry purchased a subscription.
Subscribed
Marjory purchased a subscription.
Subscribed
Dana purchased a subscription.
Subscribed
Boya purchased a subscription.
Subscribed
Linda purchased a subscription.
Subscribed
Richard purchased a subscription.
Subscribed
Dixie purchased a subscription.
Subscribed
Kayla purchased a subscription.
Subscribed
Melanie purchased a subscription.
Subscribed
Russell purchased a subscription.
Subscribed
JEFFERY purchased a subscription.
Subscribed
Kristiaan purchased a subscription.
Subscribed
Terry purchased a subscription.
Subscribed
Deborah purchased a subscription.
Subscribed
Ganelle purchased a subscription.
Subscribed
Kemper purchased a subscription.
Subscribed
Paige purchased a subscription.
Subscribed
Henry purchased a subscription.
Subscribed
robert purchased a subscription.
Subscribed
Elfinesh purchased a subscription.
Subscribed
Stephen purchased a subscription.
Subscribed
Ed purchased a subscription.
Subscribed
Amanda purchased a subscription.
Subscribed
Leann purchased a subscription.
Subscribed
Christine purchased a subscription.
Subscribed
Laura purchased a subscription.
Subscribed
Stephanie purchased a subscription.
Subscribed
Taylor purchased a subscription.
Subscribed
Jeanmarie purchased a subscription.
Subscribed
David purchased a subscription.
Subscribed
Allie purchased a subscription.
Subscribed
russell purchased a subscription.
Subscribed
Shirley purchased a subscription.
Subscribed
Emily purchased a subscription.
Subscribed
Vennette purchased a subscription.
Subscribed
Scott purchased a subscription.
Subscribed
Rimma purchased a subscription.
Subscribed
Suresh purchased a subscription.
Subscribed
Ken purchased a subscription.
Subscribed
Manish purchased a subscription.
Subscribed
Shuyue purchased a subscription.
Subscribed
Andrea purchased a subscription.
Subscribed
Chirag purchased a subscription.
Subscribed
William purchased a subscription.
Subscribed
Julia purchased a subscription.
Subscribed
Rachel purchased a subscription.
Subscribed
Sui purchased a subscription.
Subscribed
Gary purchased a subscription.
Subscribed
Tim purchased a subscription.