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Interviewing: The Art And Science

  • Accountant
  • CPA (CA)
  • CPA (US)
  • CA - ICAEW
  • HRCI
  • SHRM
  • ACCA
  • CA - Ireland
  • CA - Scotland
  • CPA - Ireland
  • CWS

Published: August, 2022

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Before starting this self study program, please go through the instructional document.

  • Course Description
  • Course Qualification
  • Presenter
  • FAQ

Course Description


  • Identifying target audience
    05:20 mins
  • The art of networking
    08:12 mins
  • Types of interviews
    13:21 mins
  • Tips for writing a job description
    26:12 mins
  • Goals of the interview
    38:09 mins
  • Investigating a complaint
    52:03 mins
  • Best practices for drafting a resume
    65:16 mins

Course Description

Interviewing is both an Art and Science. The science includes the work you have to do before beginning the interviewing and the art is how you conduct the interview. Whether you are the interviewer or the person being interviewed, there are many commonalities to what you do and say. In this course, we are going to discuss the more common situations found in the workplace and offer suggestions for handling each of these situations.

The process of interacting with other people is a skill that is very essential to the role of an interviewer as well as an interviewee. Wherever possible this CPE webinar will include advice related to some of the techniques used by those who are most skillful.  

Key topics:


  • Pre-interview strategies, such as networking and resume writing
  • Interviewer’s role as a hiring manager, HR or private recruiter
  • How to counsel an employee whose work is not up to par
  • Method of investigating a complaint of inappropriate behavior 
  • Responding to a request for informational interviews


  • How to seek a promotion
  • Tips for fruitful job searching
  • Prove your worth to your manager 
  • Why the job didn’t get done 
  • Responding to an allegation of inappropriate behavior.

Woven throughout the course are general suggestions for doing your best in any of these situations and we urge our audience to pay attention to the entire course, not merely those aspects that seem to fit their requirement currently. 

Check out our HR-related certified courses on Managing HR Challenges | Stress Management | HR Laws and Compliance.

Learning Objectives

  • To identify the best source of job hunting
  • To recognize best practices in seeking a raise or promotion
  • To explore best practices for cracking an interview
  • To recall the best practices for conducting an interview

Recommended For

  • This Online CPE/CE webinar is recommended for CPAs, CMA, HRCI, SHRM, and Other professionals who desire to support their clients with HR functions.
  • This Online CPD webinar is recommended for CPAs in Canada, CA - ICAEW, ACCA, CA - Ireland, CA - Scotland, and CPA – Ireland, who want to support their clients in HR functions. 
  • This Online CPE webinar is recommended for Human Resources Professionals who is seeking to hire refresher, technical field managers and supervisors into their organization.

    Who Should Attend?

    • Accountant
    • Accounting Firm
    • Accounting Managers
    • Bookkeepers & Accountants & Tax Preparers
    • CPA (Industry)
    • CPA - Mid Size Firm
    • CPA - Small Firm
    • Young CPA

    Course Qualification

    Webinar Qualifies For

    • 1.5 General Credit of Personal/ Human Resources for Accountant/Bookkeeper/Tax Professionals
    • 1.5 CPD Credit of Personal/ Human Resources for Chartered Professional Accountant (CPA Canada)
    • 1.5 CPE Credit of Personal/ Human Resources for Certified Public Accountants (CPA-US)
    • 1.5 CPD Credit for CA - ICAEW
    • 1.5 CPD Credit for Chartered Certified Accountants (ACCA)
    • 1.5 CPD Credit for Chartered Accountants - Ireland (CAI)
    • 1.5 CPD Credit for Chartered Accountants - Scotland
    • 1.5 CPD Credit for CPA - Ireland
    • 1.5 CE Credit for Certified Fiduciary & Investment Risk Specialist (CFIRS)
    • 1.5 CE Credit for Certified Wealth Strategist (CWS)
    • 1.5 RCH Credit of HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 583547)
    • 1.5 PDC Credit of Business Acumen for SHRM Professionals (Approval No. 22-CNC95)

    Additional details

    • Course Level :
    • Credits :
    • Instructional Method :
      QAS Self Study
    • Pre-requisites :
    • Advance Preparation :


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    MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website:


    About Presenter

    ArLyne Diamond, PHD

    Director, Diamond Associates

    By collaborating with my client, instead of forcing pre-packaged recipes on them, we are able to work together to find the most effective answers to their business challenges."

    ArLyne Diamond, Ph.D. is an internationally recognized Leadership, Management, Professional Development, and  Organizational Development (O-D) consultant specializing in people and processes in the workplace. Multifaceted, Dr. Diamond has extensive experience in a wide range of disciplines (business, education, management, marketing, business ownership, psychology – and some economics and law as well). This enables her to see things from a variety of angles and to cleave to the essence of a problem quickly, offering her clients creative and practical solutions.

    As the President and Founder of her consulting firm, Diamond Associates, which was established in 1981, Dr. Diamond’s clients range from boards of directors and upper management to support staff in many industries, both public and private.  This includes small business and professional practices, corporations, associations, service/charity organizations and government agencies (including police and fire). She works with individuals, teams and large groups. Dr. Diamond trains Boards of Directors and teaches several courses to board members and those striving for board appointments.

    She is well known for her skill in large and small group process, including workshops in strategic planning, change management, conflict resolution, system streamlining, communication, management of people and projects,  as well as board of directors development, committee and team training.

    Her executive consulting/coaching and mentoring of individuals includes helping new CEOs grow into their position and learn how to create and work with executive teams, stakeholders, and others in their organization.

    Dr. Diamond teaches a wide range of MBA university courses in Business, Organizational Development, Quality, Change Management, Persuasion/Negotiation, Marketing, and Leadership.

    Born into a family and culture of service to others, ArLyne has been involved with many associations, service and charity organizations.  A listing is available here. She is currently active in politics, Rotary, and ProMatch, an organization dedicated to helping those out of work, where she offers workshops and a weekly drop-in helping people with finding themselves, resumes, interview skills and landing the job.

    A prolific writer, she has published hundreds of articles and four books. (A listing of published articles can best be found by either on her google+ page or searching on the internet.)  In addition, Dr. Diamond publishes a monthly newsletter, “Diamonds to You” and is a guest writer for several newspapers.

    Dr. Diamond is offering on-line courses through Proformative Academy.

    Her published books are:

    • Training Your Board of Directors:  A Manual for the CEOs, Board Members. Administrators and Executives of Corporations, Associations, Non-Profit and Religious Organizations.
    • The “Please” and “Thank You” of Fund-Raising for Non-Profits
    • Conflict in the Workplace: Causes and Cures
    • Leading and Managing a Global Workforce

    She is currently completing two other books: one will be Roles and Responsibilities in the Workplace – which will accompany employee handbooks – and the other is Understanding the Culture of Company and Country.  She has completed the research for a third book, Managing for Creativity.

    ArLyne Diamond, Ph.D. appears on radio and television and speaks to associations and community organization on a wide range of topics.  Her style is informal, friendly, and informative.

    Like a diamond, using ArLyne Diamond, Ph.D. as your consultant will prove to be a wise investment that appreciates in value over time.

    About Company

    Diamond Associates is a multi-faceted consulting group offering consulting, coaching, counseling, mentoring, as well as workshops and training services.

    Specializing in people and processes in the workplace, services include dealing with communication, conflict, chaos, change, team building and board, executive and management training. Individual services include professional development for CEOs and other executives.

    Dr. Diamond is dedicated to making it easier for people to get the best out of themselves and others.

    With many years of experience in the business world, coupled with ownership and management of Diamond Associates, (established in 1981), and a background as an educator, therapist, forensic expert, and consultant, Dr. Diamond offers a unique and varied perspective to her work. She is known for being insightful, getting to the essence of a problem, with a warm, comfortable and engaging style. She is also an accomplished writer and public speaker.

    Please visit the areas in our website that give you examples of her work, the many industries she has served, as well as her many other community activities.  There are links to her articles and books as well.


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    Ratings and Review


    8 Ratings



    Very Good








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