Managing through Generational and Cultural Variances in the New Normal

  • Accountant
  • CPA (CA)
  • CFE
  • CMA
  • CPA (US)
  • CA - ICAEW
  • HRCI
  • SHRM
  • ACCA
  • CA - Ireland
  • CA - Scotland
  • CPA - Ireland
  • CFIRS
  • CWS

Published: April, 2022

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  • Course Description
  • Course Qualification
  • Presenter
  • FAQ

Course Description

Course Description

2020 was a unique year for all aspects of business. One thing it showed us was the importance of understanding the role of management and executing the process while understanding the workplace is made up of individuals of all generations, cultures and moral values. We have seen how expectations of millennials vs. "the older" generation can vary dramatically. Attitudes and reactions to simple, day to day management instruction can be interpreted in numerous ways. And expectations for work output can be varied.

Whether you have held a management position for several years, or are just transitioning to a role which requires you to manage other individuals, you will find that becoming and remaining a good manager is often as much art as science.

This is the second course in a two-part series that is designed to help both new managers and experienced managers excel in their roles. This session focuses on techniques and concepts managers need to understand when working in today’s multi-generational and cultural work force in a multi-dimensional work environment.

Recommended for:

This Premium CPE webinar is prepared with aimed to serve the requirements of Accounting, Finance, Treasury professionals; Internal auditors; Professionals considering the role of internal audit; Executive management; Board members and Audit Committee members; Legal and Compliance professionals; and All professionals in a corporate or private setting.

The CPE webinar covers the following Key Topics:

  • Help both new managers and experienced managers excel in their roles
  • Techniques and concepts managers need to understand when working in today's multi-generational and cultural work force

Modules

  • 1.1 Introduction
  • 00:06:01
  • 1.2 Agenda
  • 00:02:05

  • 2.1 Challanges in new normal
  • 00:06:47
  • 2.2 Generational DIvide
  • 00:08:46

  • 3.1 Safe Harbor
  • 00:02:22
  • 3.2 Comparisons
  • 00:00:51
  • 3.3 Baby Boomers
  • 00:03:40

  • 4.1 Offer working options and accomodate different learning styles
  • 00:05:41
  • 4.2 Focus on results and communication protocols
  • 00:09:30

  • 5.1 Gen X and their management
  • 00:07:04

  • 6.1 GEN Y and their management
  • 00:14:12

  • 7.1 GEN Z and their management
  • 00:24:06

  • 8.1 Other generational management varinaces
  • 00:12:54

  • 9.1 Cultural variance and managing culture
  • 00:07:32

  • 10.1 Future and generational communication
  • 00:04:07

  • 11.1 Summary
  • 00:01:06
  • 11.2 Ending Speech
  • 00:00:30

Learning Objectives

  • To identify the challenges for today’s managers
  • To explore the generational divide.
  • To recognize the new normal for the Multi-generational and cultural workforce that covers: Baby boomers’, Gen X, Gen Y, Gen Z
  • To explore the ideas that help in breaking down barriers that may exist Field of Study: Business Organization and Management

Who Should Attend?

  • Accountant
  • Accounting Firm
  • Accounting Managers
  • Accounting Practice Owners
  • Accounts Director
  • Cloud Accountants
  • CPA (Industry)
  • CPA - Mid Size Firm
  • CPA - Small Firm
  • CPA in Business
  • Entrepreneurial CPA
  • Senior Accountant
  • Staff of Accounting Firm
  • Young CPA

Course Qualification

Webinar Qualifies For

  • 2 General Credit for Accountant/Bookeeper
  • 2 CPD Credit of Business Management and Organization for Chartered Professional Accountant (CPA Canada)
  • 2 CPE Credit of Business Management and Organization for Certified Fraud Examiner (CFE)
  • 2 CPE Credit of Business Management and Organization for Certified Public Accountants (CPA-US)
  • 2 RCH Credit of HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 583512)
  • 2 PDC Credit for SHRM Professionals
  • 2 CE Credit for Certified Fiduciary & Investment Risk Specialist (CFIRS)
  • 2 CE Credit for Certified Wealth Strategist (CWS)
  • 2 CPE Credit of Business Management and Organization for Certified Management Accountants (CMA)
  • 2 CPD Credit for CA - ICAEW
  • 2 CPD Credit for Chartered Certified Accountants (ACCA)
  • 2 CPD Credit for Chartered Accountants - Scotland
  • 2 CPD Credit for Chartered Accountants - Ireland (CAI)
  • 2 CPD Credit for CPA - Ireland

Additional details

  • Course Level :
    Basic
  • Credits :
    2
  • Instructional Method :
    QAS Self Study
  • Pre-requisites :
    None
  • Advance Preparation :
    None

NASBA APPROVED

MY-CPE LLC, 1600 Highway 6 south, suite 250, sugar land, TX, 77478

MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.

Presenter

About Presenter

Lynn Fountain, CRMA, CPA (US), CGMA, MBA

Owner, Lynn Fountain Consulting and Training

Lynn Fountain has over 39 years of experience spanning public accounting, corporate accounting and consulting. 20 years of her experience has been working in the areas of internal and external auditing and risk management. She is a subject matter expert in multiple fields including internal audit, ethics, fraud evaluations, Sarbanes-Oxley, enterprise risk management, governance, financial management and compliance.  Lynn has held two Chief Audit Executive (CAE) positions for international companies.   In one of her roles as CAE, she assisted in the investigation of a multi-million-dollar fraud scheme perpetrated by a vendor that spanned 7 years and implicated 20 employees.  The fraud was formally investigation by the FBI and resulted in 5 indictments estimating a $13M fraud loss.

Ms. Fountain is currently engaged in her own consulting and training practice.  She has successfully executed on several consulting assignments spanning areas of accounting, risk, ERM and internal audit.  She is a highly sought-after trainer and international speaker and has produced hundreds of courses delivered through seminars, conferences and on-demand training.  She is the author of three separate technical books. 

  • Raise the Red Flag – The Internal Auditors Guide to Fraud Evaluations”.
  • Leading the Internal Audit Function
  • Ethics and the Internal Auditor’s Dilemma

Ms. Fountain obtained her BSBA from Pittsburg State University and her MBA from Washburn University in Kansas. She has her CPA, CGMA, CRMA credentials. 


About Company

Lynn Fountain Consulting and Training

www.lynnfountain.net/

Ms. Fountain has become known as an international trainer on topics of Leadership, Internal Audit, Accounting, Finance, Ethics, Business Processes, Bookkeeping, Cybersecurity and Business Issues.  She has over 150 training topics that can be tailored to meet your needs.

Faq

FAQs content

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