Tricks For Disputing and Managing Chargebacks SelfStudy CPE Course

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Tricks For Disputing and Managing Chargebacks

Reviewed

November, 2023

Emiley Parker

Learning Objectives

To identify the origination of the chargeback system.
To discuss how to handle (and win!) chargeback disputes.
To recognize what your firm can do to dodge chargebacks before they arise.

Course Description

A chargeback is a process through which a cardholder can dispute a charge on their debit or credit card. If successful, they can have that charge refunded. Customers who want to dispute a charge contact their bank and provide information about the reason for the dispute.

Managing chargebacks and disputes are a necessary evil. Merchants work hard to generate value and they’re rewarded in sales. That makes chargebacks a sensitive topic. Chargebacks are an unfortunate reality of a retail business and can be devastating to your bottom line. When you consider the statistics that over 84 percent of chargebacks are now due to fraud, developing a comprehensive strategy for managing them is not only critical but essential for success.

In this Business Organization and Management Online CPE webinar, the speaker Erika Segal will explore the following topics in this context:

The history of chargebacks.
Recognize few tips for how you can manage and dispute chargebacks when they occur.
Explore how to use proper processes to help avoid them in the future.

Discussion on these topics will uncover the following Key Topics:

Recognizing different types of chargebacks.
Discussion on chargeback life-cycle.
Best practices regarding the chargebacks.
How you can reduce the fear of chargeback.
A payment solution that can deal with chargebacks.

Any firm that accepts credit cards could face a payment dispute or chargeback at some point. Whether you've faced a chargeback yet or not, you don't want to miss this course!

Overview

The history of chargebacks

2 mins
Handling chargeback disputes

13 mins
Prevent chargeback in the future

20 mins
Get proof of payment authorization

29 mins
How can you reduce the chance and fear of chargebacks?

40 mins

Webinar Qualifies For

1 CPE Credit of Business Mgmnt and Org for Certified Public Accountants (CPA-US)
1 General Credit of Business Mgmnt and Org for Accountant/Bookkeeper/Tax Professionals
1 CPD Credit of Business Mgmnt and Org for CPA in Canada
1 CPE Credit of Business Mgmnt and Org for Certified Management Accountants (CMA)
1 CPD Credit for Association of Chartered Certified Accountants (ACCA)
1 CPD Credit for Chartered Accountant - ICAEW
1 CPD Credit for Chartered Accountants - Scotland
1 CPE Credit of Business Mgmnt and Org for Iowa Licensed Public Accountant (IA-LPA)
1 CPD Credit for Chartered Accountants - Ireland (CAI)
1 CPD Credit for CPA - Ireland
1 CPE Credit of Business Mgmnt and Org for Maine Licensed Public Accountant (ME-LPA)
1 CPE Credit of Business Mgmnt and Org for Delaware Licensed Public Accountant (DE-LPA)

About Instructor

Emiley Parker

Brand Manager, CPACharge

Emiley Parker is the Brand Manager for CPACharge. As a marketing professional, she has 10+ years’ experience driving all things marketing, from building strong brands to executing strategies to grow successful businesses. Emiley enjoys speaking about payment solutions and sharing best practices to help professionals manage their business.

Additional Information

Duration

1 Hour

Course Level

Basic

Instructional Method

QAS Self Study

Pre-requisites

None

Advance Preparation

None

FAQ’s

Click Here to View

NASBA APPROVED

MY-CPE LLC, 1600 Highway 6 south, suite 250, sugar land, TX, 77478

MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.

Ratings and Review

4.5

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Average

Poor

Terrible

Dale Scrimger, CPA (US)

The real life examples and the simplification of the material

Terri Tindall, Accountant/Bookkeeper/Tax Professionals

This was an informative webinar with a great presenter.

KBCC

Kevin B Campbell Campbell, CPA (US)

Good information and easy to understand.

Jessica Anderson, CIA, CPA (US)

Every merchant should watch this.

Rebecca Mogensen, CPA/ABV, CPA (US)

Very good tips.

1 Credit

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Subject Area

Business Mgmnt and Org

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Tricks For Disputing and Managing Chargebacks

Course Details

Learning Objectives

Course Description

Overview

Qualifies for

Webinar Qualifies For

Presenter Details

About Instructor

Emiley Parker

Other Details

Additional Information

1 Hour

Basic

QAS Self Study

None

None

FAQ’s

NASBA APPROVED

Ratings and Review

4.5

Dale Scrimger, CPA (US)

Terri Tindall, Accountant/Bookkeeper/Tax Professionals

Kevin B Campbell Campbell, CPA (US)

Jessica Anderson, CIA, CPA (US)

Rebecca Mogensen, CPA/ABV, CPA (US)

Subject Area

Unlimited Access Plan

Inclusions

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