myCPE
myCPE

Interview Tips 101: Active Listening to Investigate Like Sherlock 1 Credit

Interview Tips 101: Active Listening to Investigate Like Sherlock 1 Credit

  • Rating

    4.8
  • Published on

    December, 1969
  • Subject Area

    Specialized Knowledge

Learning mode

Live Webinar
  • Access the course at your convenience
  • Take the assessment test
  • Get your certificate
  • Attend the live interactive session
  • Answer the polling questions
  • Get your certificate

Learning Objective

  • Identify strategies to obtain quality information during an effective interview.
  • Review the importance of phrasing questions for insightful responses.
  • Develop active listening skills to enhance interview communication accuracy.
  • Recognize techniques to remain fully present during interview sessions.
  • Interpret the interviewee’s communication beyond surface-level question responses.

Course Overview

Sometimes, employers must investigate employee behavior concerns formally or informally. Setting up outlets like hotlines for employees to voice concerns is an excellent first step, but it's just part of the solution. The real challenge lies in how quickly and thoroughly these allegations are addressed. 

This CPE course will explore how conducting a fair and detailed investigation strengthens the organization's integrity. It equips management with the facts they need for informed decision-making, ensuring a fair disciplinary process, and demonstrating a commitment to resolving employee issues. While investigations can vary in scope and objectives, their core goal is uncovering the truth. Each case may present unique challenges, but establishing investigative practices helps ensure fairness, transparency, and consistency. A swift and thorough investigation reinforces trust in the organization and provides a reliable framework for handling employee concerns effectively.

This online webinar by Meric Bloc covers the following key topics:

  • How do you build rapport with the employee being interviewed?
  • How does an interviewer show interest to encourage the interviewee to communicate?
  • Phrasing questions and interviewer responses to obtain quality information. 
  • Listening to understand rather than to respond. 

Join this CPE Course, we will delve into the principles and techniques of active listening, equipping each participant with an infographic titled "Rules for Investigators," which offers invaluable guidance for those conducting inquiries. 

Podcast Credits

Short Video Credits

On Demand Credits

Live Credits

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Additional Information

Credit

1

Course Level

Basic

Instructional Method

QAS Self Study
Group Internet Based

Pre-requisites

None

Advance Preparation

None

NASBA APPROVED

MY-CPE LLC, 1600 Highway 6 south, suite 250, sugar land, TX, 77478

MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors.

About Instructor

Maric Bloch
Meric Bloch

Principal, Winter Compliance LLC

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Meric Bloch is the Principal of Winter Investigations, a consulting firm specializing in workplace investigations design and implementation.  

Meric has designed, implemented, and managed workplace-investigations processes for multinational public companies. He has trained thousands of HR and compliance professionals to conduct workplace investigations.  

Meric has personally conducted over 800 internal investigations of fraud and serious workplace misconduct globally.  Meric is an adjunct professor at Fordham University School of Law.  He was an instructor for the Society of Corporate Compliance and Ethics Academy for ten years, where he taught the module on workplace investigations.

Meric holds Bachelor of Arts and Juris Doctor degrees from New York University.  He is a Certified Fraud Examiner, a Professional Certified Investigator, a Certified Financial Crime Specialist, a Certified Information Privacy Professional, and has the Corporate Compliance and Ethics Professional – Fellow designation.

Meric is the author of four books on investigations: The Art of Investigations; In the Arena; Workplace Investigations:  Techniques and Strategies for Investigators and Compliance Officers; Investigative Interviewing, and The First Information Is Wrong.   He also wrote chapters in the Bribery and Corruption Casebook and The Complete Compliance and Ethics Manual.  

Meric has published numerous articles on investigations topics and is a frequent public speaker on the workplace-investigations process. 

You can learn more about Meric by visiting his website:  www.winterinvestigations.org.

On Demand FAQs

What is Self Study (QAS)?

Self Study QAS (Quality Assurance Service) is a NASBA and other regulatory bodies approved program designed for Professionals to complete their Continuing Professional Education credits through self-paced, interactive courses that meet the highest standards of quality and compliance. We are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn CPE credits through self-study?

To earn CPE credits, you must complete the self-study course, pass the required assessments, and submit the necessary documentation. Credits are awarded based on the completion of course hours and successfully passing the assessments.

Are the self-study courses approved by NASBA and other regulatory bodies?

Yes, all our self-study courses are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the rigorous standards for quality and educational content set by these organizations.

What are the requirements to maintain compliance with self-study courses?

To maintain compliance, you must follow the guidelines set by NASBA and other regulatory bodies, which include completing the course within the specified timeframe, passing the assessments, and keeping accurate records of your learning activities.

How can I access my course completion certificates?

After successfully completing a self-study course and passing the assessments, you can access and download your course completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Live Webinar FAQs

What is a Live Webinar Group Internet-Based Credit?

A Live Webinar Group Internet-Based Credit is an interactive, real-time online seminar where professionals can earn Continuing Education credits by participating in live sessions led by experts in various fields. These sessions meet the standards set by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn credits through live webinars?

To earn credits, you must attend the entire live webinar, actively participate in any polls or questions, and complete any required evaluations or assessments. Credits are awarded based on your attendance and participation in the live session.

Are the live webinars approved by NASBA and other regulatory bodies?

Yes, all our live webinars are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the high standards for quality, interactivity, and educational content set by these organizations.

What are the requirements to maintain compliance with live webinar courses?

To maintain compliance, you must adhere to the guidelines set by NASBA and other regulatory bodies, which include attending the full duration of the webinar, participating in interactive elements, and completing any post-webinar evaluations or assessments.

How can I access my webinar completion certificates?

After successfully attending a live webinar and fulfilling all participation requirements, you can access and download your completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

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Inclusions
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