myCPE
myCPE

Navigating Tough Talks: Strategies for CPAs and Firms 1 Credit

Jan 17, 2025, 02:30 PM ET

Navigating Tough Talks: Strategies for CPAs and Firms 1 Credit

  • Rating

    4.6
  • Published on

    July, 2024
  • Subject Area

    Communications and Marketing

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Jan 17, 2025, 02:30 PM ET

Learning Objective

  • Review principles of constructive dialogue, including active listening.
  • Develop empathy and assertive communication for difficult conversations.
  • Identify strategies for delivering constructive feedback effectively.
  • Manage conflicts and address sensitive topics professionally.
  • Foster stronger relationships and enhance team dynamics within firms.

Course Overview

Successfully navigating tough conversations is essential for CPAs and firms, as these interactions can significantly impact client relationships and business outcomes. Strategies for handling these challenging discussions include thorough preparation, active listening, and effective communication.

Join us for an enlightening session tailored specifically for CPAs and their firms. We will examine the intricacies of constructive dialogue. In the fast-paced accounting world, adept communication skills are paramount, especially when facing challenging conversations with staff and clients. 

In this CPE Course, we will explore proven strategies and techniques to empower CPAs to navigate tough discussions effectively. These skills are not just for the workplace but can also enhance personal relationships. From delivering constructive feedback to resolving conflicts and managing client expectations, attendees will gain invaluable insights into fostering positive outcomes from even the most challenging interactions. This is your opportunity for personal and professional growth. 

This course, led by seasoned communication experts, will provide practical tips and real-world examples. You will leave feeling equipped and confident, ready to build stronger relationships, enhance team dynamics, and ultimately elevate your firm's success.

Major Topics Covered:

  • Addressing Issues Promptly & Effectively
  • Areas to Prepare for with Tough Talks
  • Strategies for Building Trust and Credibility
  • Principles of EQ and Managing Emotions
  • Guidelines for Giving Feed Forward

Don't miss this opportunity to hone your communication prowess and transform difficult conversations into opportunities for growth and collaboration.

At MY-CPE, we offer top-notch ICAEW CPD courses designed specifically for Chartered Accountants in England and Wales. Our ICAEW ethics CPD course ensures you meet ethical standards, while our ICAEW CPD online courses provide flexibility and convenience. Our expert-led content helps you stay compliant and advance your career with ease. Choose MY-CPE for your continuing professional development needs and experience high-quality education that fits your schedule. Join us today and benefit from the best ICAEW CPD courses available, tailored to enhance your professional growth and keep you ahead in your field.

Podcast Credits

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On Demand Credits

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Additional Information

Credit

1

Course Level

Basic

Instructional Method

QAS Self Study
Group Internet Based

Pre-requisites

None

Advance Preparation

None

NASBA APPROVED

MY-CPE LLC, 1600 Highway 6 south, suite 250, sugar land, TX, 77478

MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors.

About Instructor

Enhance Your Skills with Christopher Salem CPD/CPE Courses
Christopher Salem

Chief Executive Officer (CEO), CRS Group Holdings, LLC

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Christopher Salem is an Executive Coach, Corporate Trainer, and Professional Speaker mentors C-Suite, CPAs, Financial Advisors, Physicians, and other business leaders to build and protect their brands by raising their level of influence as trusted advisors to maximize their results.  He also works with companies to create an interdependent work environment and thriving culture through a growth mindset foundation, effective communication, transparent leadership, and higher engagement.  

His book Master Your Inner Critic / Resolve the Root Cause – Create Prosperity went international best seller in 2016. He also co-authored the recent edition to "Mastering the Art of Success" with Jack Canfield. His weekly radio show Sustainable Success is part of the Voice America Influencers Channel.  Chris is also an accomplished business & emotional intelligence strategist, award-winning author®, certified mindset expert, radio show host & media personality, and wellness advocate.  


He works with organizations such as such as JP Morgan – Chase, Ralph Lauren, GE Research, UTC - Pratt & Whitney, Raytheon, Microchip Technologies, Anthem, US Census Bureau, United Healthcare, Laticrete Corporation, Hubbell Corporation, Conning & Company, Foxwoods Casino, and NYPD Forensics Department including universities such as University of Hartford, Westchester Community College, Bay Path University, Worcester State University, and spoke on overcoming limited beliefs for peak performance at Harvard University’s Faculty Club and US Senate.

On Demand FAQs

What is Self Study (QAS)?

Self Study QAS (Quality Assurance Service) is a NASBA and other regulatory bodies approved program designed for Professionals to complete their Continuing Professional Education credits through self-paced, interactive courses that meet the highest standards of quality and compliance. We are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn CPE credits through self-study?

To earn CPE credits, you must complete the self-study course, pass the required assessments, and submit the necessary documentation. Credits are awarded based on the completion of course hours and successfully passing the assessments.

Are the self-study courses approved by NASBA and other regulatory bodies?

Yes, all our self-study courses are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the rigorous standards for quality and educational content set by these organizations.

What are the requirements to maintain compliance with self-study courses?

To maintain compliance, you must follow the guidelines set by NASBA and other regulatory bodies, which include completing the course within the specified timeframe, passing the assessments, and keeping accurate records of your learning activities.

How can I access my course completion certificates?

After successfully completing a self-study course and passing the assessments, you can access and download your course completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Live Webinar FAQs

What is a Live Webinar Group Internet-Based Credit?

A Live Webinar Group Internet-Based Credit is an interactive, real-time online seminar where professionals can earn Continuing Education credits by participating in live sessions led by experts in various fields. These sessions meet the standards set by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn credits through live webinars?

To earn credits, you must attend the entire live webinar, actively participate in any polls or questions, and complete any required evaluations or assessments. Credits are awarded based on your attendance and participation in the live session.

Are the live webinars approved by NASBA and other regulatory bodies?

Yes, all our live webinars are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the high standards for quality, interactivity, and educational content set by these organizations.

What are the requirements to maintain compliance with live webinar courses?

To maintain compliance, you must adhere to the guidelines set by NASBA and other regulatory bodies, which include attending the full duration of the webinar, participating in interactive elements, and completing any post-webinar evaluations or assessments.

How can I access my webinar completion certificates?

After successfully attending a live webinar and fulfilling all participation requirements, you can access and download your completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Reviews and Ratings

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1,824 ratings

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DM

Devon Mathers, CPA (US)

Great Course with real life examples and true responses to tough scenarios. Would highly recommend.

LD

Lewis Denbaum, CPA (US)

This was the best my-CPE course I have taken. Spoke without just reading slides. Had good examples

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Inclusions
  • Multiple Credits
    Multiple Credits

    Earn continuing education credits with flexibility. Choose from live webinars, on-demand courses, e-books, or podcasts to fit your learning style and schedule.

  • Certifications & Reporting
    Certifications & Reporting

    We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days - fastest in the industry.

  • Credit Tracker
    Credit Tracker

    Track and manage your compliance across all 50 states and over 100 designations. Our Credit Tracker keeps your CPE credits and compliance requirements always up-to-date.

  • Certificate Vault
    Certificate Vault

    Certificate Vault to upload, manage, and access certificates earned from various sources and an integrated credit tracker, allowing users to monitor and manage their credits conveniently for compliance.

  • Compliance Reminders
    Compliance Reminders

    Stay current with our automated reminder system. Receive timely alerts for your CPE requirements, ensuring you never miss a deadline.

  • Mobile App Access
    Mobile App Access

    The myCPE Mobile App allows you to learn on the go, providing access to educational content on Android and Apple iOS devices. You can learn anytime and anywhere, making it convenient for busy schedules.

  • Live Support
    Live Support

    Our support team is available via live chat, email, and phone from 9 AM to 5 PM ET. We're here to help with any questions or issues, ensuring you have a seamless experience.

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