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Influencing and Negotiating

Influencing and Negotiating

1.5 Credits


Subject Area

Communications & Marketing

Webinar Qualifies For

1.5 CPE credit of Communication and Marketing for all CPAs

1.5 PDC credit for SHRM Certified Professionals (Approval No. 21-555ZX)

1.5 Business Credit credit for SPHR & SPHRi Professionals (Approval No. 551654)

1.5 CPD credit (Verifiable) for Canadian CPAs

1.5 CPE credit for Certified Fraud Examiners (CFEs)

1.5 CPE credit for Qualification in Internal Audit Leadership (QIAL)

1.5 General Educational credit for Tax Professionals / Bookkeepers / Accountants

You need to register for the webinar to watch the video.

Click Here to Register

Before starting this self study program, please go through the instructional document.


  • What is Influencing?
    2 mins
  • Influencing is about helping others understand
    9 mins
  • The components of influence
    13 mins
  • Influencing by Listening
    22 mins
  • Negotiating is a part of life
    28 mins
  • Successful Negotiation
    46 mins
  • Individual Negotiation - Team Negotiation
    64 mins
  • Dealing with Deadlock
    78 mins
  • Contract Negotiation
    90 mins
  • The Negotiator's Toolkit
    99 mins

Course Description

“Each day you are leading by example. Whether you realise it or not or whether it’s positive or negative, you are influencing those around you”

Rob Liano, Sales Trainer and Motivational Speaker

To communicate effectively, to facilitate improving performance, to negotiate positive outcomes with colleagues, customers and suppliers we need to influence others.

Influencing is something we do every day and is particularly important in our professional lives as we seek ensure our work impacts the organization positively.

Negotiation is another skill we use every day – from agreeing what the kids can watch on their devices, to what to have for dinner, to the remit and timescale for an upcoming project, to contracting a systems upgrade, or planning the year-end process, and so on. Even applying for a new job is a negotiation around skills, requirements and their worth.

In “Influencing and Negotiating” we look at developing your influencing skills and combining them with negotiation skills to improve your effectiveness at work.

“Influencing and Negotiating” will help you improve your ability to influence others and to use that influence to create more successful outcomes in your negotiations.

We hope you enjoy the course.

Learning Objectives

  • To identify the Components of Influence
  • To explore how to use your personality type in influencing
  • To recognize how to influence by listening
  • To recall the four possible outcomes of negotiation
  • To explore specific issues in negotiating a project; a business contract; a job application; and asking for a pay rise or promotion

Who Should Attend?

  • Accountant
  • Accounting Firm
  • Accounting Managers
  • Accounting Practice Owners
  • Chief Accounting Officer
  • Cloud Accountants
  • CPA (Industry)
  • CPA - Mid Size Firm
  • CPA - Small Firm
  • CPA in Business
  • Entrepreneurial CPA
  • Senior Accountant
  • Staff of Accounting Firm
  • Young CPA





The myCPE platform is user friendly and the information provided is very detailed and practical.


The video mostly read off the slides which can be done without hearing the speaker. I believe more examples of actual events that could take place would be helpful. Not just reading the text.