Its All About Trust

  • Accountant
  • CPA (CA)
  • CRMA
  • CFE
  • CIA
  • CMA
  • CPA (US)
  • ChFC
  • FSCP
  • CASL
  • ChSNC
  • RICP
  • WMCP
  • CFIRS
  • CWS

Published: May, 2021

Before starting this self study program, please go through the instructional document.

  • Course Description
  • Course Qualification
  • Presenter
  • FAQ

Course Description

Overview

  • A client's view
    3 mins
  • Connecting with clients
    11 mins
  • Planning
    20 mins
  • Side step to value
    29 mins
  • Know your client
    37 mins
  • Clients and (when to) get to know them
    44 mins
  • Action - Getting referrals
    52 mins

Course Description

Trust is the foundation of a long, deep relationship, a partnership, where client confidence in their professionals meets forward-thinking advice based on business expertise, technical skills, sophisticated use of technology and data, and a constant desire to demonstrate value.

Accounting, advisory, taxation, consulting, and attestation etc. all are the businesses dependent more on the client’s trust in their professional than anything else. Therefore we see in trust is being emphasized for all the dealings. It is the heart of the professional/practitioner client relationship. 

This 1-hour on demand CPE webinar goes to the very heart of practitioner client relationships to explain the following statement - “Trust, Trust, Trust...! It can’t be emphasized enough.” In this CPE webinar we will discuss trust in the context of clients, scenarios, and common experiences that breathes life into the expression “CPA, most trusted adviser”.

Key topics included in the webinar:

  • A client’s view
  • How we wish to be viewed
  • Connecting with clients
  • Know your client
  • Client transition
  • When to get to know them
  • Why aren’t you getting referrals
  • The Trusted Advisor

Recommended for:

This Communications and Marketing CPE webinar is recommended for CPAs looking to retain existing clients and develop relations with prospective new clients.

Learning Objectives

  • To recall the perception clients have of practitioners and ways we can enhance those perceptions.
  • To identify various value added services which strengthen the bonds of trust with clients.
  • To recall tips CPAs can use to facilitate client transitions and obtain referrals from clients.

Recommended For

  • This CPE webinar is recommended for top management professionals responsible for setting the tone at the top.

Who Should Attend?

  • Accountant
  • Accounting and audit managers/practitioners
  • Accounting Firm
  • Auditors
  • Certified Fraud Examiner
  • Certified Management Accountant (CMA)
  • Cloud Accountants
  • CPA (Industry)
  • CPA - Mid Size Firm
  • CPA - Small Firm
  • CPA in Business
  • Entrepreneurial Accountant
  • Entrepreneurial CPA
  • Senior Accountant
  • Staff of Accounting Firm
  • Young CPA

Course Qualification

Webinar Qualifies For

  • 1.5 CPE Credit of Business Planning for Chartered Advisor in Senior Living (CASL)
  • 1 CPE Credit of Communications & Marketing for Certified Public Accountants (CPA-US)
  • 1.5 CPE Credit for Certified Management Accountants (CMA)
  • 1.5 CPE Credit for Certified Internal Auditors (CIA)
  • 1.5 CPE Credit for Certified Fraud Examiner (CFE)
  • 1.5 CPE Credit for Certification in Risk Management Assurance (CRMA)
  • 1.5 CPE Credit of Business Planning for Chartered Financial Consultant (ChFC)
  • 1.5 CPD Credit for Chartered Professional Accountant (CPA Canada)
  • 1.5 CPE Credit of Business Planning for Chartered Special Needs Consultant (ChSNC)
  • 1.5 CPE Credit of Business Planning for Financial Services Certified Professional (FSCP)
  • 1.5 CPE Credit of Business Planning for Retirement Income Certified Professional (RICP)
  • 1.5 CPE Credit of Business Planning for Wealth Management Certified Professional (WMCP)
  • 1.5 CE Credit for Certified Fiduciary & Investment Risk Specialist (CFIRS)
  • 1.5 CE Credit for Certified Wealth Strategist (CWS)
  • 1.5 General Credit for Accountant/Bookeeper

Additional details

  • Course Level :
    Basic
  • Credits :
    1.5
  • Instructional Method :
    QAS Self Study
  • Pre-requisites :
    None
  • Advance Preparation :
    None

NASBA APPROVED

MY-CPE LLC, 1600 Highway 6 south, suite 250, sugar land, TX, 77478

MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.

Presenter

About Presenter

Frank Castillo

Certified Public Accountant (CPA), Frank Castillo CPA

About me? I am the proud son of Francisco and Mercedes Castillo, two courageous Cuban immigrants who sought and found the American Dream. I was born in Boston, MA on April 15th; needless to say, my future as a CPA was predetermined!

My specialty? Restoring the natural balance of daily life by offering continuing education to awaken your mind during the day.... and deliver consulting services so you can sleep better at night.

My approach? Delivering on promises with integrity, thoughtfulness, and joie de vivre!

  • Author of over 250 continuing professional education courses across various fields of study including personal development, accounting, taxation, regulatory ethics, economics, technology, and finance. Course delivery methods include self-study text, webinars and Nano offerings.
  • Provide “Personal CFO” services to high net worth individuals, including executives, entrepreneurs, professional athletes, and performing artists.  Tailor client specific solutions utilizing comprehensive tax and financial planning strategies.

I have had the true pleasure of meeting so many talented and generous people over the past 30 years. Four of my absolute favorites are my wife Andrea and my three children (Amanda, Dominick, & Mary) who remind me on a daily basis that laughter truly is the best medicine!

Thank you for taking the time to find out more about me. I look forward to hearing from you.


Faq

FAQs content

  • To receive Continuing Education credit for the event, you must register for the webcast prior to the start of each program.
  • Continuing Education Credit Certificate is available to all eligible participants within 24 hours of each webinar.
  • You must attend complete live webinar and respond to all polling questions asked during the webinar. Credits would be issued on 50 minute credit hour basis.
  • Polling feature Not supported: If you are logging in through browser or web portal in the browser (zoom.us) it doesn’t support the polling feature. Please be advised the current polling feature can only be supported via Zoom desktop and mobile app. You can check the same here : https://support.zoom.us/hc/en-us/articles/203749865-Polling-for-webinars
  • This event may be a recorded rebroadcast of a live event done in past and the instructor will be available to answer your questions during/after the webinar.
  • If you still face the polling problem please don’t panic and provide your response in the chat and we shall consider the same for processing for credits. You can download Zoom by clicking on the mentioned link : https://zoom.us/download
  • Our courses meet the global Continuing Professional Development (CPD-IES7) Standard for Chartered Accountants with International Education Standard 7 (IES 7) set by The International Federation of Accountants (IFAC), the International Accounting Education Standards Board (IAESB) and the Association of Chartered Certified Accountants (ACCA). Based on our accreditation by existing IFAC members and affiliates, we believe learners can count their professionally relevant, verifiable learning activities on myCPE, including taking on demand courses and attending live webinars, toward fulfillment of their verifiable CPD-IES7 requirements. However, if there is any question, we recommend that the individual learner confirm with his/her professional licensing organization before taking myCPE courses for CPD-IES7 credit.
  • You can manage your continuing education certificates and credits through your certificate dashboard which is available when you are logged in to your account (LOGIN)
  • As an accredited provider of Continuing Professional Education in the United States, myCPE online learning platform, courses, and webinars meet the requirements set forth by the Institute of Management Accountants (IMA), an IFAC Member Organization, as well as the National State Boards of Accountancy (NASBA) and the Institute of Internal Auditors (IIA), both IFAC Affiliates. As well as it has been approved by NASBA, Internal Revenue Service (IRS), Certified Financial Planner Board (CFP Board), California Tax Education Council (CTEC), Society of Human Resource Professional (SHRM), Human Resource Certification Institute (HRCI) and many more.Therefore, we believe learners can count their professionally relevant, verifiable learning activities on myCPE, including taking on demand courses and attending live webinars, toward fulfillment of their verifiable continuing education requirement as CPD-IES7 requirements. However, if there is any question, we recommend that the individual learner confirm with his/her professional licensing organization before taking myCPE courses for CPD-IES7 credit.
  • myCPE Courses are taken by : CPA | CMA | CFE | CIA | CPA(Yellow Book)| CFP | CFA | CPA (Govt.) | EA | CRTP | MRTP | ORTP | ABV | CITP | CVA | PFS | CFF and others.

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