Identifying Vulnerable Touchpoints/Engagement Sets in a CX Journey 1 Credit
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Setting out to learn about fraud prevention can be a daunting task.Â
The most familiar method is "Payment Fraud" - stolen payment information used for transactions. This method reliably introduces billions of dollars of losses into the marketplace each year. Debit/credit card transactions and check fraud fall under this category. Each with countless ways to obtain, manipulate, and employ the compromised sets of data.
A slightly less known method is "Account Takeovers" - the process wherein a fraudster gains access to an established account. Following the data breaches reported over the last several years, this method has grown in popularity among cyber-criminals. Tactics geared toward obtaining information can be launched against any company that stores valuable information. Targeted industries include Healthcare, Telephone Service Providers, Mortgage Companies, Financial Institutions, and Ride Share Providers just to name a few. The information is used in several different ways to target established accounts, drain funds, sell access, use frequent flyer miles, etc.
More methods include Identity theft, the establishment of credit lines/financing, counterfeit materials, mortgages, lease agreements, peer-to-peer marketplaces, digital goods exploits, physical goods exploits, chargeback abuse, refund abuse, promotion abuse.... and yes, the list goes on.
Finally, considering that successful repeatable attacks are then automated by cybercriminals via the use of bots quickly, this daunting task seems almost impossible to overcome.
With many items on the list for raising awareness, filtering through mass-marketed media to understand how these fraud methods might apply to you and your operation presents another dimension of work in itself.
As intimidating as it might be, there is a way forward.Â
Major Topics Covered:
Join this CPE Fraud Webinar to understand fraud methods employed by fraudsters and strategies that your company can deploy over time to seal gaps in processing relative to fraud.
You can also look into our CPE courses on Cybersecurity.
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Alexander is the Owner of Dispute Defense Consulting and the host of the Fraud Prevention Roundtable. A reformed fraudster, Alexander spent nearly 10 years employing sophisticated methods that he now fights against. In 2017, Alexander retired from a life of committing fraud and moved to join the ranks of fraud prevention. In 2020, he founded Dispute Defense Consulting. Today, Alexander consults with merchants on the development of fraud prevention strategies, with service providers in various SME capacities, and with publications regarding thought leadership.
Alexander is the Owner of Dispute Defense Consulting and the host of the Fraud Prevention Roundtable. He has 15 years of fraud-related experience. For 10 years, Alexander operated as a fraudster, targeting all industries with great success and employing a wide range of fraudulent methods / exploits. In 2017, Alexander retired from that life and moved to join the ranks of fraud prevention. In 2020, he founded Dispute Defense Consulting. Today, Alexander consults with merchants on the development of fraud prevention strategies, with service providers in various SME capacities, and with publications regarding thought leadership.
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A Live Webinar Group Internet-Based Credit is an interactive, real-time online seminar where professionals can earn Continuing Education credits by participating in live sessions led by experts in various fields. These sessions meet the standards set by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.
To earn credits, you must attend the entire live webinar, actively participate in any polls or questions, and complete any required evaluations or assessments. Credits are awarded based on your attendance and participation in the live session.
Yes, all our live webinars are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the high standards for quality, interactivity, and educational content set by these organizations.
To maintain compliance, you must adhere to the guidelines set by NASBA and other regulatory bodies, which include attending the full duration of the webinar, participating in interactive elements, and completing any post-webinar evaluations or assessments.
After successfully attending a live webinar and fulfilling all participation requirements, you can access and download your completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.
We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.
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