Resolving Work Place Conflict In 2020 And Beyond 1 Credit
Learning mode
Working together is far more complicated today than it had been a few years ago. Today we are working with people from different ages, genders and cultures who come to us from all over the world. Hence resolving work place conflict has become an essential role of executives and managers in any organization today.
This CPE webinar introduces you to formal dispute resolution method called ADR (Alternative Dispute Resolution). It consists of three ways of dispute resolution: Arbitration, Mediation and Conciliation.
Key topics:
This CPE webinar is designed to help you recognize and deal with many different types of people. From mild misunderstandings to serious conflict, you will acquire strategies for finding workable solutions. This webinar is suitable for all professional in order to enable them to deal as well as efficiently manage conflicts within their organization.
License details | Credits | Status |
---|---|---|
Business Mgmnt and Org for Certified Public Accountants (CPA-US) | 1 CPE | Approved |
Business Mgmnt and Org for CPA in Canada | 1 CPD | Eligible |
Business Acumen for SHRM Professionals (Approval No. 22-DZ4F7) | 1 PDC | Approved |
Business Mgmnt and Org for Certified Management Accountants (CMA) | 1 CPE | Eligible |
HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 583569) | 1 RCH | Approved |
Business Mgmnt and Org for Certified Fraud Examiner (CFE) | 1 CPE | Eligible |
Association of Chartered Certified Accountants (ACCA) | 1 CPD | Eligible |
Certified Wealth Strategist (CWS) | 1 CE | Eligible |
Chartered Accountant - ICAEW | 1 CPD | Eligible |
Certified Fiduciary and Investment Risk Specialist (CFIRS) | 1 CE | Eligible |
Chartered Accountants - Ireland (CAI) | 1 CPD | Eligible |
Chartered Accountants - Scotland | 1 CPD | Eligible |
CPA - Ireland | 1 CPD | Eligible |
Credit
1
Course Level
Basic
Instructional Method
QAS Self Study
Group Internet Based
Pre-requisites
None
Advance Preparation
None
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“By collaborating with my client, instead of forcing pre-packaged recipes on them, we are able to work together to find the most effective answers to their business challenges."
ArLyne Diamond, Ph.D. is an internationally recognized Leadership, Management, Professional Development, and Organizational Development (O-D) consultant specializing in people and processes in the workplace. Multifaceted, Dr. Diamond has extensive experience in a wide range of disciplines (business, education, management, marketing, business ownership, psychology – and some economics and law as well). This enables her to see things from a variety of angles and to cleave to the essence of a problem quickly, offering her clients creative and practical solutions.
As the President and Founder of her consulting firm, Diamond Associates, which was established in 1981, Dr. Diamond’s clients range from boards of directors and upper management to support staff in many industries, both public and private. This includes small business and professional practices, corporations, associations, service/charity organizations and government agencies (including police and fire). She works with individuals, teams and large groups. Dr. Diamond trains Boards of Directors and teaches several courses to board members and those striving for board appointments.
She is well known for her skill in large and small group process, including workshops in strategic planning, change management, conflict resolution, system streamlining, communication, management of people and projects, as well as board of directors development, committee and team training.
Her executive consulting/coaching and mentoring of individuals includes helping new CEOs grow into their position and learn how to create and work with executive teams, stakeholders, and others in their organization.
Dr. Diamond teaches a wide range of MBA university courses in Business, Organizational Development, Quality, Change Management, Persuasion/Negotiation, Marketing, and Leadership.
Born into a family and culture of service to others, ArLyne has been involved with many associations, service and charity organizations. A listing is available here. She is currently active in politics, Rotary, and ProMatch, an organization dedicated to helping those out of work, where she offers workshops and a weekly drop-in helping people with finding themselves, resumes, interview skills and landing the job.
A prolific writer, she has published hundreds of articles and four books. (A listing of published articles can best be found by either on her google+ page or searching on the internet.) In addition, Dr. Diamond publishes a monthly newsletter, “Diamonds to You” and is a guest writer for several newspapers.
Dr. Diamond is offering on-line courses through Proformative Academy.
Her published books are:
She is currently completing two other books: one will be Roles and Responsibilities in the Workplace – which will accompany employee handbooks – and the other is Understanding the Culture of Company and Country. She has completed the research for a third book, Managing for Creativity.
ArLyne Diamond, Ph.D. appears on radio and television and speaks to associations and community organization on a wide range of topics. Her style is informal, friendly, and informative.
Like a diamond, using ArLyne Diamond, Ph.D. as your consultant will prove to be a wise investment that appreciates in value over time.
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To maintain compliance, you must follow the guidelines set by NASBA and other regulatory bodies, which include completing the course within the specified timeframe, passing the assessments, and keeping accurate records of your learning activities.
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Mar 06, 04:00 PM ET
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