Revolutionizing Operations: The Power of Business Process Automation 1 Credit
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Since the 1970s, Business Process Automation (BPA) has been a game-changer in improving operational efficiency and reducing human error. Initially, BPA focused on replacing repetitive manual tasks with automated systems, primarily mechanical and requiring substantial human oversight. With advanced technologies such as the Industrial Internet of Things (IIoT), enhanced sensor technology, and sophisticated data analytics, BPA has evolved dramatically.Â
In customer service, organizations increasingly rely on chatbots to handle routine inquiries, provide instant support, and streamline interactions. These chatbots use advanced algorithms and natural language processing to improve response times and customer satisfaction. Participants will explore the characteristics of modern automation and its wide-ranging applications. By examining real-world examples, the webinar will highlight the benefits of automation, including increased efficiency, reduced operational costs, and enhanced quality control.Â
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Join this webinar by Raymond Sheen for an insightful webinar that explores the transformative journey of process automation from its inception in the 1970s to its current state, driven by cutting-edge technologies. This CPE Course will comprehensively review automation's evolution, focusing on the latest advancements such as the Industrial Internet of Things (IIoT), sensor technology, system controls, and data analytics, as well as their impact on various industries.
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Raymond Sheen, PMP® LSS BB, is president and founder of Product & Process Innovation, Inc. He is a veteran business leader with over 35 years of executive, functional, and project management experience working in GE, the US Air Force and as an independent consultant. Ray is author of the book, Guide to Building Your Business Case, published by Harvard Business Review Press and a contributor to the book, Guide to Project Management, also published by Harvard Business Review Press. Ray teaches process improvement, digital transformation, project management, product development and strategy development topics through Worcester Polytechnic Institute in Massachusetts.
Ray received his B.S. in Mechanical Engineering from the United States Air Force Academy and his M.S. in Astronautical Engineering from the Massachusetts Institute of Technology. He has recently completed a graduate certificate in Digital Leadership and Strategy from Boston University. He also attended numerous business management and executive management training programs while at GE. Ray is a Fellow at the Institute for Digital Transformation and a member of the Project Management Institute (PMI and the Institute of Electrical and Electronic Engineers (IEEE).
The focus of Ray’s work has been the management and deployment of technology in various industries and business functions including finance, engineering, marketing, manufacturing, service, and IT. Ray has completed projects, managed teams and delivered training and consulting on three continents and 15 countries.
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A Live Webinar Group Internet-Based Credit is an interactive, real-time online seminar where professionals can earn Continuing Education credits by participating in live sessions led by experts in various fields. These sessions meet the standards set by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.
To earn credits, you must attend the entire live webinar, actively participate in any polls or questions, and complete any required evaluations or assessments. Credits are awarded based on your attendance and participation in the live session.
Yes, all our live webinars are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the high standards for quality, interactivity, and educational content set by these organizations.
To maintain compliance, you must adhere to the guidelines set by NASBA and other regulatory bodies, which include attending the full duration of the webinar, participating in interactive elements, and completing any post-webinar evaluations or assessments.
After successfully attending a live webinar and fulfilling all participation requirements, you can access and download your completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.
We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.
KC
Good course on the steps involved in process automation.
HM
Great content and very informative
Dec 16, 09:00 AM ET
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