Enterprise Performance Management for Not for Profit and Government

Learning Objectives

• To analyze how to view enterprise and corporate performance management (EPM/CPM) as the seamless integration of managerial methods rather than as a process.
• To discuss how business analytics is an advance over business intelligence and where Big Data fits in.
• To explain how to identify and differentiate strategic KPIs in a balanced scorecard and operational performance indicators (PIs) in dashboards.
• To inspect how to properly calculate product, service-line, channel, and citizen-related costs for analysis, insights, and actions.
• To analyze how to perform “predictive accounting” for driver-based budgets / rolling financial forecasts, what-if analysis, and outsourcing decisions.
• To discuss how to overcome implementation barriers such as behavioral resistance to change and fear of being held accountable.

Course Description

Although the objective of Not for Profit (NFP) organizations is not to make a profit they still need to manage and ideally improve their performance. Government organizations at all levels and of all types are facing intense pressure to do more with less.

Federal, national, provincial, state, county, municipal, and local governments in almost all the countries in the world are feeling some sort of fiscal squeeze. Pressures on governments around the world are forcing them to adopt “performance management” – a focus on accountability for outputs and outcomes rather than cries for higher inputs (i.e., more budget funding and employees).

Enterprise performance management (EPM) is the seamless integration of managerial methods. They include balanced scorecards, strategy maps, budgets, activity-based cost management (ABC/M), risk management, forecasts, and resource capacity planning. EPM methods have been hailed as the new salvation for aligning an organization’s resources with its strategy to drive the actions of its managers and employee teams.

Speaker Gary Cokins in this CPE course answers the following major questions:

• What is Enterprise Performance Management?
• What is Business Analytics?
• What are the eight pressures that have caused interest in EPM?
• What is the EPM as a Value Multiplier through Integration?

Similar to commercial businesses Not for Profit and government organizations always have limited resources. So, they need essential information to determine where to best spend their money and this CPE Webinar will help you with that.

Overview

• Who will benefit from this presentation?

  4 mins
• Confusion and lack of consensus about EPM

  11 mins
• What has caused interest in EPM?

  18 mins
• Each activity has its own cost driver

  32 mins
• Linking strategy and risk to the budget

  46 mins