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The Four Laws Of Improvement: Making A Start With Business Improvement

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Before starting this self study program, please go through the instructional document.


  • The First Law of Improvement
    3 mins
  • Creating an Improvement Culture
    11 mins
  • Stage 3, step 1 Test Possible Solutions; Choose the Best
    20 mins
  • Ishikawa Diagram
    30 mins
  • What is the Purpose of Improvement?
    43 mins

Course Description

Business improvement can be daunting. There are many “methodologies” out there and a confusing array of terms. But improvement does not need to be complicated. There are core principles that can guide you on your improvement journey. There are the four laws of improvement.

The purpose of this online webinar is to: 

  • Highlight the principles of business improvement 
  • Identify the steps and tools you can use to start improving things in your organization
  • How to unleash the power of your people
  • Ways to start engaging your people in improvement

“The Four Laws of Improvement: Making a Start with Business Improvement” will help you get improvement started in your organization, covering the core principles of improvement; how you can get started; and how to get your people involved. Every business owner or professionals working in the industry will find this webinar beneficial for your improvement journey.

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Learning Objectives

  • To discuss how to create an environment where improvements can happen
  • To discuss the principles that underlie successful improvement activity – the four laws of improvement
  • To explain a simple structure to make a start with improvement
  • To identify the simple tools that you can be uses with your people to drive improvement
  • To discuss how to unleash the power of people for improvement
  • To discuss how to deal with resistance to change

Who Should Attend?

  • Certified Public Accountant
  • CFO/Controller
  • CPA (Industry)
  • CPA - Mid Size Firm
  • CPA - Small Firm
  • Young CPA