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Key Highlights

Excel in Client Engagement and Relationship Building

Continuing Education approved courses for Multiple Qualifications

On-Demand Courses

Individual Certificates for each Module

Courses authored by Subject Matter Experts

Shareable Certificate on LinkedIn

What You’ll learn

Ready to take your networking and business growth to the next level? Tailored for professionals in client-driven roles, this course equips you with the skills to strengthen client relationships, nurture leads, and improve team collaboration. Discover how to effectively utilize LinkedIn, craft compelling pitches, and build lasting team loyalty to drive long-term business success.

Get Deeper Understanding of:
  • Techniques for creating and managing a productive client pipeline.

  • Best practices for delivering exceptional, client-centered service.

  • Key strategies for digital transformation and business scaling.

  • Proven methods to foster effective communication across teams.

  • Advanced time management for maximizing productivity and billable hours.

Recommended For:
  • CPAs, CMAs, and business development specialists seeking advanced networking, client relationship, and business growth strategies to elevate their expertise beyond entry-level techniques.

  • Professionals in client-facing roles, such as consultants, marketing strategists, and team leaders, aiming to enhance their strategic communication, collaboration, and relationship-building skills for career advancement.

  • Individuals interested in refining their networking and client engagement abilities, fostering team loyalty, and learning practical strategies to boost professional influence and productivity.

Why take the Certified Business Networking and Development Professional (CBNDP) Course with myCPE?

Resources included
  • Handout PDFs for every Module
  • Glossary/Key Terms for every module
  • Q&A directly with instructors.
Career Opportunities
  • Business Development Manager
  • Networking Consultant
  • Sales and Marketing Strategist
  • Corporate Partnership Manager
  • Professional Development Trainer
  • Client Relationship Specialist
Value Addition to your skills
  • Advanced Client Engagement Techniques
  • Strategic Networking and Prospecting
  • Cross-functional Team Collaboration
  • Effective Pitching and Presentation Skills
  • Digital Transformation Insigh
  • Time and Productivity Management
  • Leadership and Influence Building

Modules

Module Name

Duration

Introduction to Business Development

1 Hour

  • Define the 5 stages of the sales process.
  • List 5 ways to find your ideal client.
  • Design a tailored elevator pitch and address 7 common objections.
Instructor
Ty Hendrickson
Ty Hendrickson

Consultant , Inovautus Consulting

Introduction to Scaling and Systematizing Your Business

1 Hour

  • Discover a mindset shift to align with your desired future.
  • Analyze your human wiring to boost engagement and productivity.
  • Identify your unique contribution and transform actions for success.
Instructor
Lisa Mininni
Lisa Mininni

Excellerate Associates

5 Powerful Ways to Improve Cross-Functional Collaboration

1 Hour

  • A deeper understanding of the foundations of effective cross-functional teamwork.
  • How you can use a data-driven approach to identify what inhibits the ability of teams to work together more effectively
  • Learn about 5 elements of collaboration that will immediately improve cross-functional teamwork. 
Instructor
Jeff Smith
Jeff Smith

Founder & CEO , SupportingLines

LinkedIn: Little Tips and Tricks

1 Hour

  • Discuss LinkedIn features for effective professional networking.
  • Analyze techniques to optimize your profile and enhance visibility.
  • Explore strategies for building and nurturing a valuable network.
Instructor
Edi Hayes
Edi Hayes

Founder & CEO , Her Career Cafe

Building a Strong LinkedIn Profile

1 Hour

  • Discuss how to optimize key LinkedIn profile elements.
  • Craft an engaging summary to communicate professional expertise.
  • Identify strategies to enhance visibility with keywords and connections.
Instructor
Danny Goldberg
Danny Goldberg

President , GoldSRD

Perfect Your Elevator Pitch

1 Hour

  • Define and recognize what makes you different.
  • Describe your unique qualities to others effectively.
  • Formulate and construct an engaging, memorable elevator pitch.
Instructor
Ty Hendrickson
Ty Hendrickson

Consultant , Inovautus Consulting

Build an Effective Team

1 Hour

  • Define what makes a team effective.
  • Explain barriers that hinder team effectiveness.
  • Analyze emotional intelligence and strategies for conflict management.
Instructor
Aileen Zaballero
Aileen Zaballero

Project Manager , Rothwell & Associates, Inc.

Behnam Bakhshandeh, PhD, MPS
Behnam Bakhshandeh, PhD, MPS

Primeco Education, Inc.

Building Firm Loyalty

1 Hour

  • Define the role of loyalty in a growth strategy.
  • Label the three sections of the loyalty wheel.
  • List ways to improve client service, employee investment, and firm culture.
Instructor
Ty Hendrickson
Ty Hendrickson

Consultant , Inovautus Consulting

Building a Prospect List

2 Hours

  • Define key sales and business development terms.
  • Identify traits of your ideal client and determine prospect needs.
  • Differentiate between upselling, new business, and prospect sources.
Instructor
Ty Hendrickson
Ty Hendrickson

Consultant , Inovautus Consulting

Building Exceptional Culture Through Leadership

1 Hour

  • Define organizational culture and its impact on leadership.
  • List the 8 attributes of culture and 3 fundamentals for creating it.
  • Identify 5 ways to gain buy-in for culture change.
Instructor
Ty Hendrickson
Ty Hendrickson

Consultant , Inovautus Consulting

Perfecting the pitch meeting

1 Hour

  • List the 4 steps and 3 parts to a successful presentation.
  • Identify 3 areas of knowledge to research before a pitch.
  • List 3 types of questions and 6 areas for pitch differentiation.
Instructor
Ty Hendrickson
Ty Hendrickson

Consultant , Inovautus Consulting

Handling Tough Client Objections

1 Hour

  • Redefine objections and establish the LAER method for handling them.
  • List the 4 reasons for skepticism and 5 reasons for prospect stalls.
  • Apply the 3 steps to address misunderstandings in negotiations.
Instructor
Ty Hendrickson
Ty Hendrickson

Consultant , Inovautus Consulting

Getting Connected: Where, When and How to Network to Grow Your Business

1 Hour

  • Define your ideal clients and identify the Center of Influence.
  • Discuss networking strategies for comfortable and successful connections.
  • Build and nurture relationships to enhance networking success.
Instructor
Cynthia Widlitze
Cynthia Widlitze

President , Adduco consulting

The Introverts' Guide to Networking

1 Hour

  • Discuss networking to approach the right people.
  • Analyze natural patterns formed in networking environments.
  • Identify confidence-building strategies, scripts, and questions for success.
Instructor
Shane Lukas
Shane Lukas

AVN - Inspiring Accountants

Build an Effective Virtual Team

1 Hour

  • Analyze what makes a virtual team effective and its unique challenges.
  • Explain barriers to success and strategies for engaging virtual team members.
  • Discuss best practices for managing virtual teams effectively.
Instructor
William Rothwell
William Rothwell

Vice President (VP) , Rothwell & Associates, Inc.

Behnam Bakhshandeh, PhD, MPS
Behnam Bakhshandeh, PhD, MPS

Primeco Education, Inc.

Time Management: Be More Productive and Increase your Billable Hours

1.5 Hours

  • Create time targets and a default calendar for maximum productivity.
  • Eliminate daily time sucks and establish a consistent success roadmap.
  • Implement daily control strategies for sustained productivity.
Instructor
Scott Finkelstein
Scott Finkelstein

Founder , ActionCOACH

Delivering Exceptional Client Services

1 Hour

  • Relate the impact of client service and the 5 key fundamentals.
  • Apply the 5 fundamentals to your current role and client service execution.
  • List 6 ways to execute exceptional client service based on fundamentals.
Instructor
Ty Hendrickson
Ty Hendrickson

Consultant , Inovautus Consulting

Lead Nurture Strategies

1 Hour

  • Compose a Front of Mind strategy and define the know-like-trust stages.
  • List 3 ways to provide value and 6 methods to establish credibility with prospects.
  • Establish communication best practices to enhance client relationships.
Instructor
Ty Hendrickson
Ty Hendrickson

Consultant , Inovautus Consulting

Leveraging LinkedIn for Prospecting

1 Hour

  • Define 4 characteristics of your ideal client and craft an enticing LinkedIn headline.
  • Apply 3 advanced search filters to find ideal clients.
  • Compose a connection strategy and establish credibility using LinkedIn groups.
Instructor
Ty Hendrickson
Ty Hendrickson

Consultant , Inovautus Consulting

Fostering Extraordinary Client Engagement in the New Economy

2 Hours

  • Learn the importance of core values in driving client engagement and referrals.
  • Identify the 5 most effective ways to foster client engagement.
  • Explore marketing ideas to implement for enhancing client engagement.
Instructor
Christopher Salem
Christopher Salem

Chief Executive Officer (CEO) , CRS Group Holdings, LLC

Earn 2-3x More from Your Cleanup Projects

1 Hour

  • Identify and rectify 5 common pricing mistakes in cleanup projects.
  • Transform cleanup projects into a lucrative revenue stream with strategic pricing.
  • Develop an efficient onboarding process and engage ideal clients for increased profitability.
Instructor
Loren Fogelman
Loren Fogelman

Business Coach , Business Success Solution

Learner-Led Engagement

1 Hour

  • Foster active participation and autonomy in virtual learning sessions.
  • Develop critical thinking skills to enhance learners' analytical abilities.
  • Enhance problem-solving skills through learner-led educational approaches.
Instructor
William Rothwell
William Rothwell

Vice President (VP) , Rothwell & Associates, Inc.

Behnam Bakhshandeh, PhD, MPS
Behnam Bakhshandeh, PhD, MPS

Primeco Education, Inc.

Effective Development 1-on-1s

1.5 Hours

  • Define a research-based, structured approach to 1-on-1s and employee recognition.
  • Discuss effective strategies for holding employees accountable and mutual feedback.
  • Develop techniques to increase performance, psychological safety, and work engagement.
Instructor
Jeff Smith
Jeff Smith

Founder & CEO , SupportingLines

The Principles of Lean Process Management

1 Hour

  • Discuss core lean principles, their historical context, and their integration with Six Sigma.
  • Explore lean applications across industries and gain proficiency in value stream mapping.
  • Identify strategies for waste elimination, value creation, and improving cycle times and efficiency.
Instructor
Raymond Sheen
Raymond Sheen

President , Product and Process Innovation, Inc.

Building & Managing a Pipeline

1 Hour

  • Establish and integrate the number and types of prospects into your prospect list.
  • Construct and define the 5 key sections of a CRM to manage your sales pipeline.
  • Define how to use CRM metrics for improved sales performance.
Instructor
Ty Hendrickson
Ty Hendrickson

Consultant , Inovautus Consulting

Landing a Prospect Meeting

1.5 Hours

  • List the 6 areas of service differentiation and write your positioning statement.
  • Identify 5 ways to land meetings and define strategies for warm and cold prospects.
  • Analyze specific outreach strategies for engaging warm and cold prospects.
Instructor
Ty Hendrickson
Ty Hendrickson

Consultant , Inovautus Consulting

Effective Communication - From Ordinary to an Extraordinary CPA Practice

2 Hours

  • Identify the process for applying effective communication and listening to solve problems.
  • Relate and understand others to enhance engagement with staff and clients, leading to more referrals.
  • Grow your practice by fostering an interdependent work environment through communication.
Instructor
Christopher Salem
Christopher Salem

Chief Executive Officer (CEO) , CRS Group Holdings, LLC

Creating a Digital Transformation Strategy

1 Hour

  • Determine major elements and discuss the need for projects in a digital transformation strategy.
  • Analyze the use of digitalization and business strategy to create a planning cycle.
  • Identify enabling technologies, discuss digital strategy models, and address myths in digital transformation.
Instructor
Raymond Sheen
Raymond Sheen

President , Product and Process Innovation, Inc.

The Power of Influence in the Workplace

1 Hour

  • Build trust and credibility to position yourself as a go-to expert in your field.
  • Explain the psychology behind influence and leverage it effectively in your interactions.
  • Navigate organizational dynamics and foster positive relationships to gain support for your initiatives.
Instructor
Edi Hayes
Edi Hayes

Founder & CEO , Her Career Cafe

How to Price Profitably And Confidently...Without Scaring Off Even The Most Price Sensitive Clients

1 Hour

  • Analyze 5 steps to create a profitable menu pricing system that offers choice and value.
  • Review why pricing profitably is about adding value, not overcharging clients.
  • Discuss how profitable pricing allows for meaningful client impact and service upgrades.
Instructor
Shane Lukas
Shane Lukas

AVN - Inspiring Accountants

Success Principles for Digital Transformation

1 Hour

  • Analyze the impacts of digital transformation and the importance of organizational culture.
  • Inspect best practices and organizational culture principles for successful digital transformation.
  • Discuss examples of organizations that have successfully implemented digital transformation.
Instructor
Raymond Sheen
Raymond Sheen

President , Product and Process Innovation, Inc.

Team Building Necessities to Sky-Rocket Productivity

1 Hour

  • Analyze effective communication, collaboration, and trust-building on teams.
  • Develop skills to achieve high performance and coach team members.
  • Inspect methods for training and the importance of coaching others for team success.
Instructor
Bob Churilla
Bob Churilla

Owner , CRPG

Attract Quality Clients to Your Firm

1 Hour

  • Discuss the #1 marketing mistake and how to rise above the competition.
  • Master the 5-step client attraction system and strategies to attract high-value clients.
  • Learn techniques for crafting compelling marketing messages and communicating your value.
Instructor
Loren Fogelman
Loren Fogelman

Business Coach , Business Success Solution

Develop Effective Team Communication

1 Hour

  • Define effective team communication and explain barriers to success.
  • Analyze Lencioni’s Model of Dysfunctional Teams and assess your communication style.
  • Analyze virtual team communication challenges and brainstorm solutions.
Instructor
William Rothwell
William Rothwell

Vice President (VP) , Rothwell & Associates, Inc.

Aileen Zaballero
Aileen Zaballero

Project Manager , Rothwell & Associates, Inc.

5 Simple Ways to Make Your 1:1’s More Effective (Instantly)

1 Hour

  • Discuss a research-based approach to 1-on-1s and recognizing employee wins.
  • Analyze effective methods for holding employees accountable and fostering mutual feedback.
  • Explore strategies to increase performance and improve the work experience.
Instructor
Jeff Smith
Jeff Smith

Founder & CEO , SupportingLines

Google Enterprise Solutions: Supercharge Your Accounting and Business Operations

3 Hours

  • Identify 200 enterprise solutions to improve online productivity and control Google information.
  • Explain 60 ways to use Google Drive for creating, storing, and sharing digital files.
  • List 200 voice commands for Google Assistant and 10 examples of using Google Cloud for data management and analytics.
Instructor
Garrett Wasny
Garrett Wasny

Account Executive , BUSINESS & INT’L TRADE EDITORIAL

Reality-Based Decision Making for Effective Strategy Development

1.5 Hours

  • Discuss strategies for managing organizational change and participate in strategic decision-making.
  • Review the strategic planning process, including design, implementation, and evaluation.
  • Explain how to conduct a cost-benefit analysis.
Instructor
Jennifer Hancock
Jennifer Hancock

Founder , Humanist Learning Systems

Extraordinary Client Engagement, Coaching for Performance Improvement, and Conflict Resolution

6 Hours

  • Incorporate core values to boost client engagement and referrals, while fostering positive relationships.
  • Resolve conflicts and improve performance by mastering communication and coaching strategies.
  • Enhance client engagement through innovative marketing practices and effective communication techniques.
Instructor
Christopher Salem
Christopher Salem

Chief Executive Officer (CEO) , CRS Group Holdings, LLC

Building Successful Work Teams for CEOs

1 Hour

  • List down 6 steps to build and sustain a highly effective team 
  • Discuss the process to overcome some of the challenges and how to build a more successful team
  • Analyze the importance of understanding each other’s roles and duties to create a winning team.
Instructor
Christopher Salem
Christopher Salem

Chief Executive Officer (CEO) , CRS Group Holdings, LLC

Revolutionizing Operations: The Power of Business Process Automation

1 Hour

  • Discuss the evolution of process automation and identify the latest advancements in automation technologies.
  • Evaluate the benefits and challenges of integrating automation into customer service, manufacturing, and design processes.
  • Gain insights into future trends and prepare for the ongoing evolution of automation.
Instructor
Raymond Sheen
Raymond Sheen

President , Product and Process Innovation, Inc.

Strategically Plan Your Best Year Ever! Grow Your Firm and Raise Your Profit Margin

1 Hour

  • Discuss strategic planning fundamentals and innovative approaches to drive sustained business growth.
  • Analyze techniques to triple business efficiency and elevate profitability in accounting firms.
  • Identify the Path to Profits Blueprint for strategically scaling your firm and enhancing prospects.
Instructor
Loren Fogelman
Loren Fogelman

Business Coach , Business Success Solution

Disruptive Thinking - Generating Ideas that Change the Organisation

2 Hours

  • Discuss disruptive thinking and apply Agile management to reduce risk in related projects.
  • Analyze the British Army Combat Estimate framework and use benchmarking to identify business solutions.
  • Practice tools for generating disruptive ideas and review structures for implementing them within organizations.
Instructor
Ross Maynard
Ross Maynard

Managing Director , Ideas2Action Process Excellence Ltd

The 21st Century Leader – Maintaining Corporate Identity In An Everchanging World

1 Hour

  • Analyze the impact of technology and social media on an organization's identity and workplace challenges.
  • Identify solutions to modern workplace issues and steps to keep pace with community changes.
  • Examine the leader's role in maintaining and shaping an organization's identity.
Instructor
April Simpkins
April Simpkins

Founder , April Simpkins Enterprise LLC

Establishing Organization Strategic Planning

1 Hour

  • Discuss key elements of an organizational coaching culture and the role of strategic planning in success.
  • Analyze the significance of Mission, Vision, and Values in establishing a coaching culture.
  • Explore how vision statements provide focus and drive productivity for individuals and organizations.
Instructor
William Rothwell
William Rothwell

Vice President (VP) , Rothwell & Associates, Inc.

Aileen Zaballero
Aileen Zaballero

Project Manager , Rothwell & Associates, Inc.

Digital Transformation: Level Up Your Business Game

1 Hour

  • Discuss the critical components of a digital transformation strategy and how to use the alignment template for integration.
  • Identify the organizational changes necessary for a successful digital transformation.
  • Develop a cohesive plan to implement digital technologies across the organization.
Instructor
Raymond Sheen
Raymond Sheen

President , Product and Process Innovation, Inc.

Marketing Strategies for Small Firm Success

1.5 Hours

  • Define value in small firms and individuals and analyze your ideal client.
  • Evaluate your services to align with the needs of your ideal client.
  • List three foundations of client service and ways to promote good client service.
Instructor
Ty Hendrickson
Ty Hendrickson

Consultant , Inovautus Consulting

Essentials of Business Plan and Steps in Development

2 Hours

  • Discuss the difference between ideas and opportunities and analyze how to write a successful business plan.
  • Inspect key elements of a business plan, including industry analysis, marketing strategy, and operational structure.
  • Develop financials, build a strategy, and create a development plan for business success.
Instructor
Manish Gupta
Manish Gupta

Founder & CEO , VITTPRO

The Most Important Question in Problem Solving – That is Seldom Asked

1 Hour

  • Distinguish between unexpected issues and process limitations.
  • Validate assumptions and apply rapid response strategies.
  • Enhance process capabilities and implement tailored improvements.
Instructor
Raymond Sheen
Raymond Sheen

President , Product and Process Innovation, Inc.

Risks in Business Ownership and Risk Management

2 Hours

  • Identify common risks and challenges of business ownership.
  • Explore strategies and methods for managing and mitigating risks.
  • Discuss advanced approaches to handling difficult-to-manage risks.
Instructor
Shawn McBride
Shawn McBride

Officer , McBride For Business, LLC

Getting Your Team To Agreement

1 Hour

  • Explore team characteristics, individual roles, and sources of conflict.
  • Identify decision-making models and the process of consensus-building.
  • Discuss ethical decision-making and techniques for building consensus within teams.
Instructor
Bob Churilla
Bob Churilla

Owner , CRPG

OD Intermediate-Sized Based Intervention

1 Hour

  • Identify key characteristics and challenges of medium-sized groups.
  • Evaluate and implement effective intervention strategies for these groups.
  • Assess the impact of interventions on organizational dynamics.
Instructor
William Rothwell
William Rothwell

Vice President (VP) , Rothwell & Associates, Inc.

Behnam Bakhshandeh, PhD, MPS
Behnam Bakhshandeh, PhD, MPS

Rothwell & Associates, Inc.

Fundamentals of OD and Eight Levels of Intervention

1 Hour

  • Review the fundamentals of Organization Development (OD) principles and identify the Eight Levels of OD interventions.
  • Enhance team performance and foster collaboration through strategic interventions.
  • Drive effective organizational change by applying OD principles.
Instructor
William Rothwell
William Rothwell

Vice President (VP) , Rothwell & Associates, Inc.

Aileen Zaballero
Aileen Zaballero

Project Manager , Rothwell & Associates, Inc.

Making Rain – Improving Success with Retaining Clients and Attracting Prospects

2 Hours

  • Analyze continuous marketing strategies for client retention and growth, and differentiate services for mid-sized firms.
  • Explain the impact of client service levels on retention and the role of value pricing in maximizing profits.
  • Review techniques to handle objections, enhancing client trust and satisfaction.
Instructor
Jennifer Louis
Jennifer Louis

President , Emergent Solutions Group LLC

How your Company can Do Diversity in a Way that Works

1 Hour

  • Analyze true workforce diversity and identify steps to create a more inclusive organization.
  • Discuss the impact of subconscious bias in hiring and strategies to overcome it.
  • Explain how to cultivate a culture of trust and openness within your organization.
Instructor
Erica McBeth
Erica McBeth

Erica McBeth Productions

Digital Platforms: The 21st Century Marketplace

1 Hour

  • Understand key roles and strategies for leveraging digital platforms to enhance competitive advantage.
  • Analyze various types of digital platforms and their market impact.
  • Evaluate metrics for measuring digital platform performance and explore future trends in the digital marketplace.
Instructor
Raymond Sheen
Raymond Sheen

President , Product and Process Innovation, Inc.

Instructors

Testimonials

Disclaimer

Certificate awarded upon the successful completion of the myCPE Advanced Certification Program is proof that user has successfully undergone the training and passed the quiz. This certificate marks completion of the said courses and learning activities and completion of the review quiz to earn continuing educational credits for specific qualification mentioned. This advance certificate program is not approved by any educational institution, training institute or regulatory body.

Frequently Asked Questions

This certification course covers essential business networking and development strategies, including mastering client engagement, refining your elevator pitch, and leveraging LinkedIn for networking. It also explores techniques for building strong teams, improving cross-functional collaboration, and perfecting client pitch meetings. The course dives into practical approaches to enhance time management, increase productivity, and foster exceptional client relationships, ensuring you're well-equipped to grow your business and elevate your professional influence.  

This certification course will provide you with the tools to build stronger client connections, increase team productivity, and refine your networking techniques. You’ll gain hands-on skills for growing your professional relationships, enhancing team collaboration, and delivering exceptional client service. By mastering these strategies, you’ll increase your effectiveness in business development and leadership, ultimately helping you advance in your career, boost your firm’s success, and create lasting business opportunities.

Certificate course is created by a qualified and experienced instructor(s). myCPE Certificate Courses includes Self-study Courses. Most of the courses are in the form of On-demand Videos. The Self-study Video courses in Certificate courses may be Live recorded presentations converted into Self Study (On-Demand Videos).

You can take your time and attend the course at your own pace. You can take exam unlimited time. So, don’t worry, if you are not able to pass an exam. You will be getting a chance to attend the exam again.

After completion of each course of this Certification Programs, you will be able to download a certificate with the course title and number of hours. Certificates, as well as your study records, are stored for life and you can access them anytime. Certificates are valid proof for your continuing education credits and you can also add it as an additional designation.

Once you register you will have complete access to all the courses of this Certification Programs. The self-study format allows you to access the material online 24x7 and study at your own pace.

As per NASBA guidelines, you have one year from date of purchase of your certificate to complete each program. After completion of each course, you can attend final exam any time and get CPE Credit instantly. You can retake the exam multiple times without any additional charges.

Course have minimum passing score of 70% in the final exam and you can take multiple attempts of the said exam.

Our video player tracks & stores the watch time and will show you in the progress bar. But you make sure that you don’t fast forward or manually try to move the progress bar. If you have fast forwarded the video or tried to manually move the progress bar of the video. System wouldn’t capture your watch time. So please, let the video go on its own. However, being on-demand video you can pause and play and whenever you want and you can watch it in pieces. It will pick up from where you left off. So, for a self study courses you will have to
1. Complete the entire video 100%.
2. Answer all the review questions correctly. The review questions are at the bottom of the same page where you are viewing the course video.
3. Once you have watched the whole video and answered all the review questions, the Final Quiz will open up. You need to score more than 70% in the Final Quiz to avail your CPE credit. Multiple attempts are allowed for submitting Review and Final Quiz questions.
4. Once you have completed the Review and Final quiz questions, you shall be able to download the credit certificate from the ‘My Certificates’ section. Kindly ensure you have allowed Multiple File download from your web browser to download all certificates.
5. You can download individual certificate from your "Account" as well as from this page once you complete a particular courses. Also, you can download "Consolidated Certificate" from the package page or from your account.

A Self-study course is a recorded video (If it’s a recording of a live course you may see polling questions appearing on the screen. You do not need to answer the polling questions and just let the video play). Do not fast forward. If you fast forward, we may not be able to capture your watch time and you may be required to watch it multiple times. In order to avail your credits for the self-study course, you need to answer the review questions correctly and complete the entire video. Once you have done that, the Final Quiz will open up in which you need to score a minimum 70% to qualify for the credit. You can attempt multiple times for answering the review questions and Final quiz questions. Once you have completed the Review and Final quiz questions, you shall be able to download the credit certificate from ‘My Certificates’ section.
If neither of the above cases works, please drop an email to support@my-cpe.com or contact our support team through live chat support.

The evaluation form will be sent to attendees in the next 24 hours after passing the final quiz with at least 70% marks. Kindly note that the evaluation form will only be available to attendees who remained logged in till the end of the course and answered all the polling questions.

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