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Conflict Management & Negotiation 4 Credits

Conflict Management & Negotiation 4 Credits

  • Rating

    3.6
  • Reviewed on

    September, 2023
  • Subject Area

    Communications and Marketing

Learning mode

  • Access the course at your convenience
  • Take the assessment test
  • Get your certificate
  • Answer the polling questions
  • Get your certificate

Learning Objective

  • To determine what conflict and conflict resolution mean.
  • To list all phases of the conflict resolution process.
  • To discuss how to adapt the process for all types of conflicts.
  • To determine how to break out parts of the process and use those tools to prevent conflict.
  • To determine basic bargaining techniques.
  • To describe how to deal with personal attacks and other difficult issues.
  • To determine how to use the negotiating process to solve everyday problems.

Course Overview

In a connected workplace with all sorts of personalities, preferences, skills, and cultures, conflict is bound to arise.

People inherently do not like confrontation. 

Transparency and honesty can breed confrontation but that can be healthy confrontation – Lack of transparency and honesty breeds negative confrontation that is caused in many cases by miscommunication.

This CPE course will give participants a seven-step conflict resolution process which can be used and modified to resolve conflict disputes of any size. Participants of this continuing education course will also be provided a set of skills in solution building and finding common ground.

In the Conflict Management & Negotiation Skills CPE course, participants will learn crucial conflict management skills, including dealing with anger and using the Agreement Frame. Dealing with conflict is important for every organization no matter what the size. If left unchecked or unresolved, conflict can lead to lost production, absences, attrition, and even lawsuits.

Although people often think of boardrooms, suits, and million-dollar deals when they hear the word negotiation, the truth is that we negotiate all the time. Through this CPE webinar, participants will be able to understand the following key points:

  • Basic types of negotiations, 
  • The phases of negotiations, and
  • The skills needed for successful negotiating.


Click here for more CPE webinars on| Communication and Marketing| Personal Development | Business Management and Organization |

  • 4 CPE Credit of Communications and Marketing for Certified Public Accountants (CPA-US)
  • 4 General Credit for Accountant/Bookkeeper/Tax Professionals
  • 4 CPD Credit of Communication for CPA in Canada
  • 4 CPE Credit of Communications and Marketing for Certified Fraud Examiner (CFE)
  • 4 CPE Credit of Communications and Marketing for Certified Management Accountants (CMA)
  • 4 CPE Credit for Certified Government Financial Manager (CGFM)
  • 4 CPD Credit for Association of Chartered Certified Accountants (ACCA)
  • 4 CPD Credit for Chartered Accountant - ICAEW
  • 4 CE Credit for Certified Wealth Strategist (CWS)
  • 4 CE Credit for Certified Fiduciary and Investment Risk Specialist (CFIRS)
  • 4 CPD Credit for Chartered Accountants - Ireland (CAI)
  • 4 CPD Credit for Chartered Accountants - Scotland
  • 4 CPD Credit for CPA - Ireland

Additional Information

Credits

4

Course Level

Basic

Instructional Method

QAS Self Study
Group Internet Based

Pre-requisites

None

Advance Preparation

None

NASBA APPROVED

MY-CPE LLC, 1600 Highway 6 south, suite 250, sugar land, TX, 77478

MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors.

About Instructor

Danny Goldberg
Danny Goldberg

President, GoldSRD

  • 4.4
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Danny M. Goldberg is the Founder of GoldSRD (www.GoldSRD.com), a leading provider of Staff Augmentation, Executive Recruiting and Professional Development services.  Danny is a well-known speaker on internal auditing and People-Centric Skills, co-authoring People-Centric Skills: Communication and Interpersonal Skills for Internal Auditors, via Wiley Publications.  People-Centric Skills, 2nd Edition, the follow-up to this critically acclaimed book, is currently available via Amazon and through GoldSRD at a discounted rate. 

Danny has over 26 years of professional experience, including five years leading/building internal audit functions.  Danny was named as one of the Fort Worth Business Press 40 Under 40 for 2014. 

He is a thought-leader in the profession, recognized through his numerous articles in trade magazines and consistent rating as a top speaker in the industry.  Mr. Goldberg is also accredited as the Professional Commentator of the Bureau of National Affairs - Internal Audit: Fundamental Principles and Best Practices (Professional Commentator).  This book was authored by renowned audit scholars Curtis C. Verschoor and Mort A. Dittenhofer – coauthor of Sawyer’s Internal Auditing. 

Mr. Goldberg is an active member of the Institute for Internal Auditors, both at a local and national level.  Leadership roles include: 

  • Current IIA Dallas Chapter Board Member and Programs Committee Co-Chair
  • Former IIA Fort Worth Chapter Board Member and Programs Committee Co-Chair
  • Former Member of the IIA North America Learning Committee (2015)
  • Former Volunteer Chairman of the American Lung Association (2014)
  • Former Audit Committee Chairman/Director at numerous religious organizations

Danny is a Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), Certified in the Governance of Enterprise Information Technology (CGEIT), Certified in Risk and Information Systems Control (CRISC), Certified in Risk Management Assurance (CRMA), has obtained his Certification in Control Self Assessment (CCSA) and is a Chartered Global Management Accountant (CGMA).

On Demand FAQs

What is Self Study (QAS)?

Self Study QAS (Quality Assurance Service) is a NASBA and other regulatory bodies approved program designed for Professionals to complete their Continuing Professional Education credits through self-paced, interactive courses that meet the highest standards of quality and compliance. We are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn CPE credits through self-study?

To earn CPE credits, you must complete the self-study course, pass the required assessments, and submit the necessary documentation. Credits are awarded based on the completion of course hours and successfully passing the assessments.

Are the self-study courses approved by NASBA and other regulatory bodies?

Yes, all our self-study courses are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the rigorous standards for quality and educational content set by these organizations.

What are the requirements to maintain compliance with self-study courses?

To maintain compliance, you must follow the guidelines set by NASBA and other regulatory bodies, which include completing the course within the specified timeframe, passing the assessments, and keeping accurate records of your learning activities.

How can I access my course completion certificates?

After successfully completing a self-study course and passing the assessments, you can access and download your course completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Live Webinar FAQs

What is a Live Webinar Group Internet-Based Credit?

A Live Webinar Group Internet-Based Credit is an interactive, real-time online seminar where professionals can earn Continuing Education credits by participating in live sessions led by experts in various fields. These sessions meet the standards set by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn credits through live webinars?

To earn credits, you must attend the entire live webinar, actively participate in any polls or questions, and complete any required evaluations or assessments. Credits are awarded based on your attendance and participation in the live session.

Are the live webinars approved by NASBA and other regulatory bodies?

Yes, all our live webinars are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the high standards for quality, interactivity, and educational content set by these organizations.

What are the requirements to maintain compliance with live webinar courses?

To maintain compliance, you must adhere to the guidelines set by NASBA and other regulatory bodies, which include attending the full duration of the webinar, participating in interactive elements, and completing any post-webinar evaluations or assessments.

How can I access my webinar completion certificates?

After successfully attending a live webinar and fulfilling all participation requirements, you can access and download your completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Ratings and Review

3.6

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EO

Ed Outlaw, CPA (US)

The instructor did not understand the material well. For example, he indicated that the ZOPA was the area between BATNA and WATNA. I think he thought BATNA was the best possible outcome. It is the best alternative, so you want to negotiate something better than that, otherwise it is better to take the alternative. He was also very unstructured in his dialogue and did not cover much actual material.

Inclusions
  • Multiple Credits
    Multiple Credits

    Earn continuing education credits with flexibility. Choose from live webinars, on-demand courses, e-books, or podcasts to fit your learning style and schedule.

  • Certifications & Reporting
    Certifications & Reporting

    We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days - fastest in the industry.

  • Credit Tracker
    Credit Tracker

    Track and manage your compliance across all 50 states and over 100 designations. Our Credit Tracker keeps your CPE credits and compliance requirements always up-to-date.

  • Certificate Vault
    Certificate Vault

    Certificate Vault to upload, manage, and access certificates earned from various sources and an integrated credit tracker, allowing users to monitor and manage their credits conveniently for compliance.

  • Compliance Reminders
    Compliance Reminders

    Stay current with our automated reminder system. Receive timely alerts for your CPE requirements, ensuring you never miss a deadline.

  • Mobile App Access
    Mobile App Access

    The myCPE Mobile App allows you to learn on the go, providing access to educational content on Android and Apple iOS devices. You can learn anytime and anywhere, making it convenient for busy schedules.

  • Live Support
    Live Support

    Our support team is available via live chat, email, and phone from 9 AM to 5 PM ET. We're here to help with any questions or issues, ensuring you have a seamless experience.

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