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Email Etiquette

  • Accountant
  • CPA (CA)
  • CRMA
  • CFE
  • CGFM
  • CISA
  • CMA
  • CPA (US)
  • CA - ICAEW
  • HRCI
  • SHRM
  • ACCA
  • CA - Ireland
  • CA - Scotland
  • CPA - Ireland
  • CFIRS
  • CWS

Published: December, 2021

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Before starting this self study program, please go through the instructional document.

  • Course Description
  • Course Qualification
  • Presenter
  • FAQ

Course Description

Overview

  • Practical strategies to help draft emails that appeal to recipients
    5 mins
  • What is considered the appropriate polite Respond time
    17 mins
  • Discussing about Tone
    32 mins
  • Whether pleasantries should be included at the beginning of the email
    38 mins
  • Knowing about Calendar Events
    61 mins

Course Description

In almost every profession, email is the biggest part of a person’s day. In a world when most of us have become reliant on internet-based communication, it matters how we represent ourselves. Unprofessional business email behavior has the potential to sabotage your reputation and have damaging consequences.

Email etiquette refers to the code of conduct that guides one’s behavior while writing and/or answering emails. These principles are intended to demonstrate professionalism and mutual respect between those exchanging emails. By mastering the etiquette of email communication, you can create a workplace that is more productive and more professional.

In this Communication Online CPE webinar, we will cover the “dos and don’ts” relating to the following items:

  • Conventional aspects like response time, subject line, attachments, urgency and important marking, following up, etc.
  • Writing aspects like email length, proofreading, use of acronyms and abbreviations, etc.
  • Professionalism in terms of formality and tone
  • Business aspects like automatic replies, out-of-office messages, reply time, CC, reply to all, etc.
  • Timing of emails and when to use a call instead

Learning Objectives

  • To recognize a writing style that is friendly, yet professional
  • To identify the etiquettes of email communication
  • To explore how you can adopt a writing style you need
  • To envision how your readers want your emails to look
  • To recognize tools to increase the percentage of your emails that receive a reply

Recommended For

  • This Communication Online CPE webinar is recommended for CPAs, CMA, CIA, CRMA, CFE, and Other Professionals who desire to implement clarity in their business writing.
  • This CPE/CE Webinar on Communication is recommended for CPAs in Canada who wish to support their business with improved business writing. 

Who Should Attend?

  • Accountant
  • Accounting Firm
  • Accounting Managers
  • CPA (Industry)
  • CPA - Mid Size Firm
  • CPA - Small Firm
  • Senior Accountant
  • Staff of Accounting Firm
  • Young CPA

Course Qualification

Webinar Qualifies For

  • 1 PDC Credit of Business Acumen for SHRM Professionals (Approval No. 22-4G2M7)
  • 1 RCH Credit of HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 583173)
  • 1 CPD Credit of Communication for Chartered Professional Accountant (CPA Canada)
  • 1 CPE Credit of Communications & Marketing for Certified Public Accountants (CPA-US)
  • 1 CPE Credit of Communications & Marketing for Certified Management Accountants (CMA)
  • 1 CPE Credit for Certified Government Financial Manager (CGFM)
  • 1 CPE Credit of Communications & Marketing for Certified Fraud Examiner (CFE)
  • 1 CPE Credit for Certification in Risk Management Assurance (CRMA)
  • 1 CE Credit for Certified Fiduciary & Investment Risk Specialist (CFIRS)
  • 1 CE Credit for Certified Wealth Strategist (CWS)
  • 1 General Credit for Accountant/Bookeeper
  • 1 CPD Credit for CA - ICAEW
  • 1 CPD Credit for Chartered Certified Accountants (ACCA)
  • 1 CPD Credit for Chartered Accountants - Ireland (CAI)
  • 1 CPD Credit for Chartered Accountants - Scotland
  • 1 CPD Credit for CPA - Ireland
  • 1 CPE Credit for Certified Information Systems Auditor (CISA)

Additional details

  • Course Level :
    Basic
  • Credits :
    1
  • Instructional Method :
    QAS Self Study
  • Pre-requisites :
    None
  • Advance Preparation :
    None

NASBA APPROVED

MY-CPE LLC, 1600 Highway 6 south, suite 250, sugar land, TX, 77478

MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.

Presenter

About Presenter

Ryan Standil

President, Write To Excite

Ryan Standil leads training programs about effective written communication. The goal of the programs is to teach participants how to view their own writing from the perspective of their readers.

Before he became a writing instructor, Ryan worked at a law firm in Toronto, Ontario.

Ryan attended Western University, in London, Ontario, where he graduated from the HBA program at the Ivey Business School and the JD program at the Faculty of Law.

Today, Ryan delivers presentations at many of the leading organizations in North America, such as Dentons, RBC, and Clear Law Institute.


About Company

Write To Excite

www.writetoexcite.com/

Write To Excite offers seminars on how to be a great writer.The seminars are provided to five types of audiences:

  1. Lawyers (for CPD hours);
  2. Accountants (for CPD hours);
  3. People in business;
  4. University students; and
  5. Grade 12 students.
The seminars for adults begin with fundamental writing concepts and end with advanced strategies for the fast pace of business. The seminars for students cover 33 steps to achieve top marks on writing assignments.

Faq

FAQs content

  • To receive Continuing Education credit for the event, you must register for the webcast prior to the start of each program.
  • Continuing Education Credit Certificate is available to all eligible participants within 24 hours of each webinar.
  • You must attend complete live webinar and respond to all polling questions asked during the webinar. Credits would be issued on 50 minute credit hour basis.
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  • This event may be a recorded rebroadcast of a live event done in past and the instructor will be available to answer your questions during/after the webinar.
  • If you still face the polling problem please don’t panic and provide your response in the chat and we shall consider the same for processing for credits. You can download Zoom by clicking on the mentioned link : https://zoom.us/download
  • Our courses meet the global Continuing Professional Development (CPD-IES7) Standard for Chartered Accountants with International Education Standard 7 (IES 7) set by The International Federation of Accountants (IFAC), the International Accounting Education Standards Board (IAESB) and the Association of Chartered Certified Accountants (ACCA). Based on our accreditation by existing IFAC members and affiliates, we believe learners can count their professionally relevant, verifiable learning activities on myCPE, including taking on demand courses and attending live webinars, toward fulfillment of their verifiable CPD-IES7 requirements. However, if there is any question, we recommend that the individual learner confirm with his/her professional licensing organization before taking myCPE courses for CPD-IES7 credit.
  • You can manage your continuing education certificates and credits through your certificate dashboard which is available when you are logged in to your account (LOGIN)
  • As an accredited provider of Continuing Professional Education in the United States, myCPE online learning platform, courses, and webinars meet the requirements set forth by the Institute of Management Accountants (IMA), an IFAC Member Organization, as well as the National State Boards of Accountancy (NASBA) and the Institute of Internal Auditors (IIA), both IFAC Affiliates. As well as it has been approved by NASBA, Internal Revenue Service (IRS), Certified Financial Planner Board (CFP Board), California Tax Education Council (CTEC), Society of Human Resource Professional (SHRM), Human Resource Certification Institute (HRCI) and many more.Therefore, we believe learners can count their professionally relevant, verifiable learning activities on myCPE, including taking on demand courses and attending live webinars, toward fulfillment of their verifiable continuing education requirement as CPD-IES7 requirements. However, if there is any question, we recommend that the individual learner confirm with his/her professional licensing organization before taking myCPE courses for CPD-IES7 credit.
  • myCPE Courses are taken by : CPA | CMA | CFE | CIA | CPA(Yellow Book)| CFP | CFA | CPA (Govt.) | EA | CRTP | MRTP | ORTP | ABV | CITP | CVA | PFS | CFF and others.

Ratings and Review

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