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Handling the difficult employee

  • Accountant
  • CPA (CA)
  • CFE
  • CMA
  • CPA (US)
  • CA - ICAEW
  • HRCI
  • SHRM
  • ACCA
  • CA - Ireland
  • CA - Scotland
  • CPA - Ireland
  • CFIRS
  • CWS

Published: April, 2022

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Before starting this self study program, please go through the instructional document.

  • Course Description
  • Course Qualification
  • Presenter
  • FAQ

Course Description

Overview

  • The victim
    3 mins
  • Strategies for dealing with the difficult employee
    9 mins
  • What is workplace bullying?
    21 mins
  • Having a conversation with the difficult employee
    32 mins
  • Deal with your biggest challenge today
    45 mins

Course Description

Just about every workplace has at least one difficult employee.

A difficult employee is not just a problem between one employee and another. If one person makes life difficult for the company, discontent can fester and become a major distraction. The air of dissent affects everyone and can cause a dramatic decrease in productivity and the departure of other employees. If handled correctly, you have the power to diffuse the situation and return the team to productivity.

In this Online CPE Webinar on Business Management, we will identify the various types of difficult employees and various strategies that can be used to deal with them.

Difficult employees can hurt the productivity and morale of the workplace. At times it is necessary to have critical conversations with these employees. These conversations occur when a lot is at stake and emotions run high. The behavior of these employees needs to be confronted. More than likely some of those that we must handle may be workplace bullies.

During the CPE/CPD Webinar, Bob Churilla will help us explore the psychological makeup of these difficult individuals and how to have conversations with these employees while confronting their unproductive behavior.


Explore Leadership & Management Package for SHRM Here.

Learning Objectives

  • To analyze how to identify the six types of difficult employees.
  • To discuss the appropriate strategies to use when dealing with a difficult employee.
  • To analyze various motivational strategies that will help the difficult employee change and become more productive.
  • To inspect the characteristics of the workplace bully.
  • To analyze how to deal with workplace bullies.
  • To develop the skills to have appropriate conversations with difficult employees.
  • To develop the skills to confront inappropriate employee behavior and identify other interventions to deal with difficult employees.

Recommended For

  • This Online CPE webinar on Business Management and Organization is recommended for CPAs, CMA, CFE, ACCA, CFIRS, CWS, and Any other professional who has to deal with managing people on regular basis.
  • This Online CPD webinar is also recommended for CPAs in Canada who wants to manage their employees strategically.

Who Should Attend?

  • Accountant
  • Accounting Firm
  • Accounting Managers
  • Bookkeepers & Accountants & Tax Preparers
  • CPA (Industry)
  • CPA - Mid Size Firm
  • CPA - Small Firm
  • Young CPA

Course Qualification

Webinar Qualifies For

  • 1 General Credit for Accountant/Bookeeper
  • 1 CPE Credit of Business Management and Organization for Certified Public Accountants (CPA-US)
  • 1 CPE Credit of Business Management and Organization for Certified Management Accountants (CMA)
  • 1 CPD Credit of Business Management and Organization for Chartered Professional Accountant (CPA Canada)
  • 1 CPE Credit of Business Management and Organization for Certified Fraud Examiner (CFE)
  • 1 CPD Credit for CA - ICAEW
  • 1 CPD Credit for Chartered Certified Accountants (ACCA)
  • 1 CPD Credit for Chartered Accountants - Ireland (CAI)
  • 1 CPD Credit for Chartered Accountants - Scotland
  • 1 CPD Credit for CPA - Ireland
  • 1 CE Credit for Certified Fiduciary & Investment Risk Specialist (CFIRS)
  • 1 CE Credit for Certified Wealth Strategist (CWS)
  • 1 PDC Credit for SHRM Professionals (Approval No. 22-7FYA7)
  • 1 RCH Credit for Human Resource Certification Institute (HRCI) (Approval No. 592482)

Additional details

  • Course Level :
    Basic
  • Credits :
    1
  • Instructional Method :
    QAS Self Study
  • Pre-requisites :
    None
  • Advance Preparation :
    None

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MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.

Presenter

About Presenter

Bob Churilla

Owner, CRPG

Bob Churilla is a partner in a conflict management and organizational development firm, Conflict Resolution Professionals Group (CRPG). In addition, Bob is a Visiting Professor at a private University. Bob has worked with the United States Postal Service, Veterans Administration, Transportation Security Administration and the Equal Employment Opportunity Commission as a mediator and consultant. He has also consulted with local, state and private employers, government agencies, churches and nonprofit organizations. Bob has a Ph.D. in Conflict Resolution and a Juris Doctorate degree.

Faq

FAQs content

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Ratings and Review

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