myCPE

Handling the difficult employee 1 Credit

Handling the difficult employee 1 Credit

  • Rating

    4.4

  • Reviewed on

    February, 2025

  • Subject Area

    Business Mgmnt and Org

Learning mode

On Demand
  • Access the course at your convenience
  • Take the assessment test
  • Get your certificate
  • Attend the live interactive session
  • Answer the polling questions
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Learning Objectives

  • To analyze how to identify the six types of difficult employees.
  • To discuss the appropriate strategies to use when dealing with a difficult employee.
  • To analyze various motivational strategies that will help the difficult employee change and become more productive.
  • To inspect the characteristics of the workplace bully.
  • To analyze how to deal with workplace bullies.
  • To develop the skills to have appropriate conversations with difficult employees.
  • To develop the skills to confront inappropriate employee behavior and identify other interventions to deal with difficult employees.

Course Overview

Just about every workplace has at least one difficult employee.

A difficult employee is not just a problem between one employee and another. If one person makes life difficult for the company, discontent can fester and become a major distraction. The air of dissent affects everyone and can cause a dramatic decrease in productivity and the departure of other employees. If handled correctly, you have the power to diffuse the situation and return the team to productivity.

In this Online CPE Webinar on Business Management, we will identify the various types of difficult employees and various strategies that can be used to deal with them.

Difficult employees can hurt the productivity and morale of the workplace. At times it is necessary to have critical conversations with these employees. These conversations occur when a lot is at stake and emotions run high. The behavior of these employees needs to be confronted. More than likely some of those that we must handle may be workplace bullies.

During the CPE/CPD Webinar, Bob Churilla will help us explore the psychological makeup of these difficult individuals and how to have conversations with these employees while confronting their unproductive behavior.


Explore Leadership & Management Package for SHRM Here.

On Demand Credits for All Qualifications

License details Credits Status
Business Mgmnt and Org for Certified Public Accountants (CPA-US) 1 CPE Approved
Business Mgmnt and Org for CPA in Canada 1 CPD Eligible
Business Acumen for SHRM Professionals (Approval No. 26-UTEF5) (Valid upto : Dec 31, 2026) 1 PDC Approved
Business Mgmnt and Org for Certified Management Accountants (CMA) 1 CPE Eligible
HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 686278) (Valid upto : Nov 30, 2025) 1 RCH Approved
Business Mgmnt and Org for Delaware Licensed Public Accountant (DE-LPA) 1 CPE Eligible
Association of Chartered Certified Accountants (ACCA) 1 CPD Eligible
Chartered Accountant - ICAEW 1 CPD Eligible
Business Mgmnt and Org for Iowa Licensed Public Accountant (IA-LPA) 1 CPE Eligible
Business Mgmnt and Org for Maine Licensed Public Accountant (ME-LPA) 1 CPE Eligible
Chartered Accountants - Ireland (CAI) 1 CPD Eligible
Chartered Accountants - Scotland 1 CPD Eligible
CPA - Ireland 1 CPD Eligible

Additional Information

Credit

1

Course Level

Basic

Instructional Method

QAS Self Study

Group Internet Based

Pre-requisites

None

Advance Preparation

None

NASBA APPROVED

MY-CPE LLC, 1600 Highway 6 south, suite 250, sugar land, TX, 77478

MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors.

About Instructor

Boost Your Career with Bob Churilla's  CPE/CPD/PDC Courses
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Bob Churilla is a partner in a conflict management and organizational development firm, Conflict Resolution Professionals Group (CRPG). In addition, Bob is a Visiting Professor at a private University. Bob has worked with the United States Postal Service, Veterans Administration, Transportation Security Administration and the Equal Employment Opportunity Commission as a mediator and consultant. He has also consulted with local, state and private employers, government agencies, churches and nonprofit organizations. Bob has a Ph.D. in Conflict Resolution and a Juris Doctorate degree.

On Demand FAQs

What is Self Study (QAS)?

Self Study QAS (Quality Assurance Service) is a NASBA and other regulatory bodies approved program designed for Professionals to complete their Continuing Professional Education credits through self-paced, interactive courses that meet the highest standards of quality and compliance. We are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn CPE credits through self-study?

To earn CPE credits, you must complete the self-study course, pass the required assessments, and submit the necessary documentation. Credits are awarded based on the completion of course hours and successfully passing the assessments.

Are the self-study courses approved by NASBA and other regulatory bodies?

Yes, all our self-study courses are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the rigorous standards for quality and educational content set by these organizations.

What are the requirements to maintain compliance with self-study courses?

To maintain compliance, you must follow the guidelines set by NASBA and other regulatory bodies, which include completing the course within the specified timeframe, passing the assessments, and keeping accurate records of your learning activities.

How can I access my course completion certificates?

After successfully completing a self-study course and passing the assessments, you can access and download your course completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Reviews and Ratings

out of 5

Excellent (52%)

Very Good (41%)

Average (3%)

Poor

Terrible (3%)

HTK

Hoai Thuong Krucker, CPA (US)

5

Good matierial

JW

Jay Weiner, CPA (US)

4

thank you for the categories of difficult employees

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