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People-Centric Skills: Crucial Communications

  • Accountant
  • CPA (CA)
  • CFE
  • CGFM
  • CISA
  • CMA
  • CPM (CA)
  • CPA (US)
  • CA - ICAEW
  • PCP
  • SHRM
  • ACCA
  • FPAC
  • CA - Ireland
  • CA - Scotland
  • CPA - Ireland
  • CFIRS
  • CWS

Published: November, 2021

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Before starting this self study program, please go through the instructional document.

  • Course Description
  • Course Qualification
  • Presenter
  • FAQ

Course Description

Overview

  • Determining the Optimal Mode of Communication
    1 mins
  • Thinking Quickly on Your Feet!
    21 mins
  • Ask to Repeat the Question
    28 mins
  • Conflict / Negotiation
    39 mins
  • Optimize your Conflict Resolution
    52 mins
  • Typical Horrible Practices
    61 mins

Course Description

Communication form the key part for the team and an organization. When done properly, it smoothens the task, promotes unity, and results in overall positive results. However, going wrong, it can create problems like miscommunication, misunderstanding, disputes, and conflicts. This Online CPE webinar provides how you can use crucial communication skills to manage your teams in your organizations. 

In this online CPE webinar, the speaker sheds light on key methodologies that provide easier tools and handy tips to think quickly on your own. These practical aspects can be very useful in utilizing key scenarios, including conflict and negotiations.

This Online Communication CPE webinar covers the following key topics: 

  • Optimal mode of communication
  • STARS method for thinking quickly
  • Conflict and negotiation
  • Handling difficult situation
  • Email communication

The speaker Danny Goldberg, utilizes case studies, exercises, group discussions, and brainstorming activities that make this webinar interactive and exciting for the enthusiastic audience. It provides a practical viewpoint on the controversial topics from the industry professionals from numerous peers guided by years of experience from the speaker that provides a unique value to this webinar.

Learning Objectives

  • To determine optimal mode of communication
  • To explore how you can think quickly on your own
  • To recognize handling difficult situation
  • To identify listening techniques
  • To utilize people-centric skills in conflict and negotiations
  • To apply tactics to case study

Recommended For

  • This Online CPE/CE webinar is recommended for CPAs, CMA, CIA, CRMA, IAP, QIAL, and other professionals who wants to smoothen their workload with great people skills
  • This Online Continuing Professional Education webinar on Personal Development is recommended for Canadian CPAs who desires to have a smooth work flow in managing their tasks

Who Should Attend?

  • Account Receivable Manager
  • Accounting Firm
  • Accounting Managers
  • Auditors
  • Bookkeepers & Accountants & Tax Preparers
  • Certified Management Accountant (CMA)
  • Certified Practicing Accountant
  • CPA (Industry)
  • CPA - Mid Size Firm
  • CPA - Small Firm
  • CPA in Business
  • Senior Accountant
  • Staff of Accounting Firm
  • Young CPA

Course Qualification

Webinar Qualifies For

  • 1.5 CPD Credit of Communication for Chartered Professional Accountant (CPA Canada)
  • 1.5 CPE Credit of Communications & Marketing for Certified Public Accountants (CPA-US)
  • 1.5 CE Credit for Certified Fiduciary & Investment Risk Specialist (CFIRS)
  • 1.5 CE Credit for Certified Wealth Strategist (CWS)
  • 1.5 General Credit of Communications & Marketing for Accountant/Bookkeeper/Tax Professionals
  • 1.5 CPD Credit for CA - ICAEW
  • 1.5 CPD Credit for Chartered Certified Accountants (ACCA)
  • 1.5 CPD Credit for Chartered Accountants - Ireland (CAI)
  • 1.5 CPD Credit for Chartered Accountants - Scotland
  • 1.5 CPD Credit for CPA - Ireland
  • 1.5 PDC Credit of Training and development for SHRM Professionals (Approval No. 22-7XGHP)
  • 0.2 CPE Credit of Communications & Marketing for Certified Fraud Examiner (CFE)
  • 1.5 CRE Credit of Communication for Certified Corporate FP&A Professional (FPAC)
  • 1.5 CPE Credit of Communications & Marketing for Certified Management Accountants (CMA)
  • 1.5 CPE Credit of Oral and written communications for Certified Government Financial Manager (CGFM)
  • 1.5 CPE Credit of Reporting and Communication Techniques for Certified Information Systems Auditor (CISA)
  • 1.5 CPE Credit of Communication for Certified Payroll Managers (CPM)
  • 1.5 CPE Credit of Communication for Payroll Compliance Practitioner (PCP)

Additional details

  • Course Level :
    Basic
  • Credits :
    1.5
  • Instructional Method :
    QAS Self Study
  • Pre-requisites :
    None
  • Advance Preparation :
    None

NASBA APPROVED

MY-CPE LLC, 1600 Highway 6 south, suite 250, sugar land, TX, 77478

MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors through its website: www.NASBARegistry.org.

Presenter

About Presenter

Danny Goldberg

President, GoldSRD

Danny M. Goldberg is the Founder of GoldSRD (www.GoldSRD.com), a leading provider of Staff Augmentation, Executive Recruiting and Professional Development services.  Danny is a well-known speaker on internal auditing and People-Centric Skills, co-authoring People-Centric Skills: Communication and Interpersonal Skills for Internal Auditors, via Wiley Publications.  People-Centric Skills, 2nd Edition, the follow-up to this critically acclaimed book, is currently available via Amazon and through GoldSRD at a discounted rate. 

Danny has over 22 years of professional experience, including five years leading/building internal audit functions.  Danny was named as one of the Fort Worth Business Press 40 Under 40 for 2014. 

He is a thought-leader in the profession, recognized through his numerous articles in trade magazines and consistent rating as a top speaker in the industry.  Mr. Goldberg is also accredited as the Professional Commentator of the Bureau of National Affairs - Internal Audit: Fundamental Principles and Best Practices (Professional Commentator).  This book was authored by renowned audit scholars Curtis C. Verschoor and Mort A. Dittenhofer – coauthor of Sawyer’s Internal Auditing. 

Mr. Goldberg is an active member of the Institute for Internal Auditors, both at a local and national level.  Leadership roles include: 

  • Current IIA Dallas Chapter Board Member and Programs Committee Co-Chair
  • Former IIA Fort Worth Chapter Board Member and Programs Committee Co-Chair
  • Former Member of the IIA North America Learning Committee (2015)
  • Former Volunteer Chairman of the American Lung Association (2014)
  • Former Audit Committee Chairman/Director at numerous religious organizations

Danny is a Certified Public Accountant (CPA), Certified Internal Auditor (CIA), Certified Information Systems Auditor (CISA), Certified in the Governance of Enterprise Information Technology (CGEIT), Certified in Risk and Information Systems Control (CRISC), Certified in Risk Management Assurance (CRMA), has obtained his Certification in Control Self Assessment (CCSA) and is a Chartered Global Management Accountant (CGMA).

About Company

GoldSRD focuses its efforts on three core practices in addition to special projects:

- Staff Augmentation: We have a vast network of very capable and experienced temporary employees that fill your organization’s needs within 72 hours of the request. Our process is differentiated from competitors due to the in-depth review process we perform on candidates.

- Executive Recruiting: Due to our expansive network of very capable and experienced resources, we are able to target not only the right background but ideal personality fit to fill your organization’s needs.

- Professional Development: Our Founder, Danny M. Goldberg, is a renowned speaker and trainer on internal audit, accounting, finance, and soft skills. We have over 100 full-day courses and can customize to your needs. These courses include topical matters on Internal Audit, Audit, Finance and People-Centric© (Soft Skills). With over 100 professional organizations and 30 Fortune 1000 customers, we have the experience and know-how to create a successful, fun, interactive and objective-based course.

Faq

FAQs content

  • To receive Continuing Education credit for the event, you must register for the webcast prior to the start of each program.
  • Continuing Education Credit Certificate is available to all eligible participants within 24 hours of each webinar.
  • You must attend complete live webinar and respond to all polling questions asked during the webinar. Credits would be issued on 50 minute credit hour basis.
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  • Our courses meet the global Continuing Professional Development (CPD-IES7) Standard for Chartered Accountants with International Education Standard 7 (IES 7) set by The International Federation of Accountants (IFAC), the International Accounting Education Standards Board (IAESB) and the Association of Chartered Certified Accountants (ACCA). Based on our accreditation by existing IFAC members and affiliates, we believe learners can count their professionally relevant, verifiable learning activities on myCPE, including taking on demand courses and attending live webinars, toward fulfillment of their verifiable CPD-IES7 requirements. However, if there is any question, we recommend that the individual learner confirm with his/her professional licensing organization before taking myCPE courses for CPD-IES7 credit.
  • You can manage your continuing education certificates and credits through your certificate dashboard which is available when you are logged in to your account (LOGIN)
  • As an accredited provider of Continuing Professional Education in the United States, myCPE online learning platform, courses, and webinars meet the requirements set forth by the Institute of Management Accountants (IMA), an IFAC Member Organization, as well as the National State Boards of Accountancy (NASBA) and the Institute of Internal Auditors (IIA), both IFAC Affiliates. As well as it has been approved by NASBA, Internal Revenue Service (IRS), Certified Financial Planner Board (CFP Board), California Tax Education Council (CTEC), Society of Human Resource Professional (SHRM), Human Resource Certification Institute (HRCI) and many more.Therefore, we believe learners can count their professionally relevant, verifiable learning activities on myCPE, including taking on demand courses and attending live webinars, toward fulfillment of their verifiable continuing education requirement as CPD-IES7 requirements. However, if there is any question, we recommend that the individual learner confirm with his/her professional licensing organization before taking myCPE courses for CPD-IES7 credit.
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Ratings and Review

4.1

8 Ratings

Excellent

3

Very Good

4

Average

0

Poor

1

Terrible

0

WH

Warren Hudson, CRMA, CIA, CFE

Oct 13th, 2021

I thought it was relevant and the interaction with those originally on the call helped bring clarity to the issues.

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