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Team Building Series I: Basics of Team and Team Effectiveness

  • Accountant
  • CPA (CA)
  • CFE
  • CMA
  • CPA (US)
  • CA - ICAEW
  • HRCI
  • SHRM
  • ACCA
  • CA - Ireland
  • CA - Scotland
  • CPA - Ireland
  • CWS

Published: September, 2022

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Before starting this self study program, please go through the instructional document.

  • Course Description
  • Course Qualification
  • Presenter
  • FAQ

Course Description


  • Definitions & Discriptions
    5 mins
  • Different type of teams
    14 mins
  • Norming
    22 mins
  • Team or No Team
    31 mins
  • Some advantages & Benefits of working as a team
    33 mins

Course Description

What does it mean to be on a team?

According to the Merriam-Webster dictionary, a team is "several persons associated together in work or activity. “Whereas, Levi defined a team as a particular kind of group formed of individuals who work interdependently to achieve a common goal.

Businesses and organizations use several distinct types of teams to work on a variety of objectives. The use of teams to perform work has a long history, but during the past few decades, organizational teamwork has changed: it has expanded rapidly because of changes like jobs and structure of organizations" Like a great orchestra or an award-winning soccer team, individual participation is not nearly as effective as a team whose members demonstrate the commitment to the goal and each other"

This online CPE webinar will answer the following key questions:

  • What are the different types of teams? 
  • Why are effective teams important for organizations?
  • What are the factors that impact team performance?
  • When is it appropriate to work in teams, and when is it not? 

Join this CPE/CPD course to understand all the basics of the team and team effectiveness.

Here are links to your interest: PDC/RCH courses | CPE Courses on Business Management

Learning Objectives

  • To define what is meant by team and teamwork.
  • To explain Tuckman’s stages of group/team development.
  • To identify the different types of teams that are common in organizations.
  • To discuss the benefits of promoting team culture.
  • To analyze the factors that impact team performance.
  • To identify when working on a team is beneficial and when it is not.

Recommended For

  • This CPE course is recommended for CPA, CFE, CMA, HR Professionals, Managers, and other professionals who want to understand all the basics of the team and team effectiveness.
  • This CPD course is also helpful for Canadian CPAs, ACCA, ICAEW, CA-Ireland, CPA-Ireland, and CA-Scotland.

Who Should Attend?

  • Certified Public Accountant (CPA)
  • CPA - Large Firm
  • CPA - Mid Size Firm
  • HR Professionals
  • Human Resources Manager
  • Young CPA

Course Qualification

Webinar Qualifies For

  • 1 General Credit of Business Management and Organization for Accountant/Bookkeeper/Tax Professionals
  • 1 CPD Credit of Business Management and Organization for Chartered Professional Accountant (CPA Canada)
  • 1 CPE Credit of Business Management and Organization for Certified Fraud Examiner (CFE)
  • 1 CPE Credit of Business Management and Organization for Certified Management Accountants (CMA)
  • 1 CPE Credit of Business Management and Organization for Certified Public Accountants (CPA-US)
  • 1 CPD Credit for CA - ICAEW
  • 1 RCH Credit of HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 603040)
  • 1 PDC Credit of Strategic management considerations for SHRM Professionals (Approval No. 22-F5RRH)
  • 1 CPD Credit for Chartered Certified Accountants (ACCA)
  • 1 CPD Credit for Chartered Accountants - Ireland (CAI)
  • 1 CPD Credit for Chartered Accountants - Scotland
  • 1 CPD Credit for CPA - Ireland
  • 1 CE Credit for Certified Fiduciary & Investment Risk Specialist (CFIRS)
  • 1 CE Credit for Certified Wealth Strategist (CWS)

Additional details

  • Course Level :
  • Credits :
  • Instructional Method :
    QAS Self Study
  • Pre-requisites :
  • Advance Preparation :


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About Presenter

Behnam Bakhshandeh, PhD, MPS

Executive Coach, OD & HRD Practitioner, Business Consultant, Program Designer & Workshop Facilitator, Primeco Education, Inc.

Behnam Bakhshandeh is an accomplished business manager, known widely as a dynamic writer, speaker, personal and business coach and trainer. Implementing his skills as a passionate, visionary leader, he produces extraordinary results in record time. Behnam brings his broad experience and successful track record to each project, whether it involves personal development, implementing customer-focused programs, integrating technologies, marketing, redesigning operational core processes, or delivering strategic initiatives.

Before designing Primeco Education technology, Behnam led educational programs and later managed operations for a global education organization based in two major US cities. During this seven-year period, Behnam worked personally with tens of thousands of participants. He was accountable for expanding customer participation, training program leaders, increasing sales, and improving the finance department's efficiency and management of the overall operations for the staff and their team of over 400 volunteers, who together served an annual client base of over 10,000.

Behnam designed the Primeco Education technology in 2001. Since then, he and his team members have helped countless businesses and individuals not only achieve their goals, but also transform their thinking. His proven methodology is based on his extensive experience in business and human relations.

He consistently delivers and works with others to produce results beyond what was predicted or expected. This exceptional rate of business and personal growth is the result of his high integrity, unprecedented teamwork, open communication, and a contagious, unflinching commitment to excellence in all business operations, personal relationships, and professional interactions. Behnam is a shining example of how combining vision and goals with hard work consistently pays off beyond even the highest expectations. His work with businesses has resulted in successful team building, companies that grow through a shared vision, efficient process redevelopment, increased revenues, and work environments that support employee satisfaction and retention.

Committed to lifelong education, Behnam went back to school and earned his Bachelor of Science Degree in Psychology from the University of Phoenix.  He continued his graduate studies at Penn State University to earn a Master of Professional Study in Organizational Development and Change, which was immediately continued by his Doctorate in Workforce Education & Development with a concentration on Human Resources Development (HRD) and Organization Development (OD) in College of Education at Penn State. Behnam enjoyed expanding into psychology as an addition to his already strong background in philosophy and ontology. He particularly enjoyed and was inspired by Positive Psychology and the work of many psychologists who used the Humanistic Psychology approach for empowering and treating their patients. Behnam finds these two psychological approaches very similar to his own work, methodology, and approaches. ​ Behnam is widely known for his commitment to making a difference in every life he touches.  He is distinguished in his field for delivering outcomes that leave all his clients fulfilled in realizing their dreams.  His rigor ensures that results are produced while his compassion and sense of humor bring a play to every working relationship.

About Company

Primeco Education, Inc.

Primeco Education is a coaching and consulting company serving individuals, organization and public since 2001.

Our work consists of a series of coaching conversations, practices and action plans that give our clients the ability to perform with greater freedom, commitment and accountability in their lives and their profession. Our commitment is to remove the obstacles that people face in building sustained growth and success both personally and professionally.

For Booking and Reservations please contact Primeco Education on 570-267-2406 or contact

About Presenter

Aileen Zaballero, PhD, CPTD

Project Manager/Researcher, Rothwell & Associates, Inc.

A Certified Professional in Talent Development (CPTD) with a dual-title Ph.D. in Workforce Education & Development and Comparative International Education from the Pennsylvania State University. 

With over 25 years of experience in the learning and development field, the common thread that aligns my professional focus is the need to understand the challenges in cultivating an engaged and motivated work environment from the lens of improvement. As Dr Deming stated, “improve constantly and forever” with a focus on progress and evolution through incremental changes. As the world of work continues to change and evolve, so must the workplace learning strategies, including the professionals who implement these changes.

Master’s thesis was an exploratory case study on the implementation of diversity initiatives that utilized OD concepts as an approach to a planned change process involving the entire organization.

Dissertation research: The United Nations has recognized the importance of addressing the “worldwide shortage of health workers” (WHO, 2017, p. 4); and the World Bank has calculated a global shortage of 7.6 million nurses and midwives by 2030. This shortage is having adverse effects on health systems around the world (Oulton, 2006), and is leaving governments with a problem in urgent need of solving. A comparative case study was conducted to describe migration flow (magnitude and direction) of migrant Filipino nurses employed in North-America Sub-Group (the US and Canada) and the Middle-East Sub-Group (Saudi Arabia and the UAE). The research examined the ‘push’ and ‘pull’ factors that influence the return of migrant nurses back to their home country. Influencing conditions of migration include (1) economic factors, e.g., wage differentials or purchasing value; (2) political factors, e.g., work visas or bilateral agreements; and (3) socio-cultural factors, e.g., work environment, social connections, and acculturation.

About Company

Rothwell & Associates, Inc.

Rothwell & Associates, LLC. is an independent consulting firm that focuses on critical issues in human resource development and management. As a full-service consulting firm, we customize all programs to address the specific needs of the client. R&A specializes in succession planning, talent management, organization development, human resource development, and performance consulting. Our mission is to accelerate the potential of an organization's talent pool and to optimize the performance of its people.


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Ratings and Review


66 Ratings



Very Good









Jaw-hwa Josie Wen, CPA (CA)

Aug 25th, 2022

Great topic. Materials provided by instructors are useful. Will recommend this presentation to my Colleagues. Thanks.


Valerye Zarrad, SHRM

Aug 26th, 2022

Both presenters were very effective, but at times it was difficult to understand due to their accent.


Amy Guiberteau, CPA (US)

Aug 25th, 2022

The male instructor was somewhat difficult to understand (english was not his first language).


Garrett Hoopes, CPA (US)

Aug 25th, 2022

Good webinar.

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