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Effective Communication - From Ordinary to an Extraordinary CPA Practice

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Before starting this self study program, please go through the instructional document.


  • Communication rights & responsibilities
    9 mins
  • Interpersonal communication styles - options
    17 mins
  • Knowing about performance cycle
    44 mins
  • Communication techniques for problem - solving
    61 mins
  • Obstacles to effective communication
    79 mins

Course Description

Effective Communication - From Ordinary to an Extraordinary CPA Practice

How you communicate to others, especially your staff and clients can make all the difference in growing your practice. Most business professionals listen to respond versus to relate and understand others. Communication that is clear and specific free from assumption and speculation leads to better results long term. Higher engagement is the key to growth while being productive and efficient. 

This Online CPE webinar covers the following Key Topics:

  • Communication Influences
  • Communication Rights & Responsibilities
  • Interpersonal Communication Styles
  • Performance Cycle
  • Communication Techniques for Problem-solving

Come learn the process and how to make shifts with effective communication to build more effective workplaces that lead to higher engagement, morale, and revenue growth.

Learning Objectives

  • To identify the process to apply effective communication and listening for solving problems and creating solutions within your practice and for clients
  • How to relate and understand others for higher engagement with staff and clients while leading to more referrals
  • How to grow your practice by creating an interdependent work environment through effective communication

Who Should Attend?

  • Accountant
  • Accounting Firm
  • Accounting Managers
  • Bookkeepers & Accountants & Tax Preparers
  • CPA (Industry)
  • CPA - Mid Size Firm
  • CPA - Small Firm
  • Senior Accountant
  • Staff of Accounting Firm
  • Young CPA