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Taming the Tornado: Managing Challenging Employees 1 Credit

Taming the Tornado: Managing Challenging Employees 1 Credit

  • Published on

    December, 1969
  • Subject Area

    Personnel/Human Resources

Learning mode

  • Access the course at your convenience
  • Take the assessment test
  • Get your certificate
  • Answer the polling questions
  • Get your certificate

Dec 04, 2024 | 12:00 PM ET

Learning Objective

  • Apply specific feedback to encourage positive behavior changes.
  • Recognize signs that performance needs improvement.
  • Use formal warning procedures to address ongoing issues.
  • Develop actionable performance improvement plans with employees.
  • Implement practical disciplinary actions to support team success.

Course Overview

Performance management – it's that fine line between being a motivational guru and the bad cop in an action movie. How do you celebrate the wins while confronting the not-so-stellar moments, all without creating a scene? This course will arm you with the tricks of the trade to master those delicate feedback sessions, from giving high-fives for excellence to diffusing the most explosive situations. Whether you're praising someone for their brilliance or gently guiding them back on track, you'll walk out ready to turn every conversation into a win.

Get ready to dive headfirst into the art of performance management. We'll break down the process, showing you how to offer feedback that's as clear as it is constructive. You'll get the lowdown on how to keep track of informal chats and formal warnings and learn how to follow through without sounding like a broken record. Along the way, we'll teach you the fine art of managing tough talks, setting clear expectations, and crafting action plans that not only work but thrive. With a no-nonsense, step-by-step approach, you'll become a pro at managing performance, sparking growth, and handling even the trickiest conversations like a seasoned leader.

Major Topics:

  • Reinforcing Positive Behaviors
  • Addressing Performance Issues
  • Formal Warning Procedures
  • Creating Action Plans
  • Managing Disciplinary Actions

By the time you finish, you'll have the keys to the performance management kingdom. Armed with confidence, you'll be ready to implement these strategies and take your leadership skills to the next level. Transform your team's performance today, one witty conversation at a time.

  • 1 CPE Credit of Personnel/Human Resources for Certified Public Accountants (CPA-US)
  • 1 General Credit of Personnel/Human Resources for Accountant/Bookkeeper/Tax Professionals
  • 1 CPD Credit of Personnel/Human Resources for CPA in Canada
  • 1 PDC Credit of Business Acumen for SHRM Professionals (Approval No. 24-R3REV)

    Valid upto : Dec 31, 2024

  • 1 RCH Credit of HR (General) for Human Resource Certification Institute (HRCI) (Approval No. 686968)

    Valid upto : Nov 30, 2025

  • 1 PDU Credit for Project Management Professional (PMP)
  • 1 CPD Credit for Association of Chartered Certified Accountants (ACCA)
  • 1 CPD Credit for Chartered Accountant - ICAEW
  • 1 CPE Credit of Personnel/Human Resources for Iowa Licensed Public Accountant (IA-LPA)
  • 1 CPE Credit of Personnel/Human Resources for Maine Licensed Public Accountant (ME-LPA)
  • 1 CPE Credit of Personnel/Human Resources for Delaware Licensed Public Accountant (DE-LPA)
  • 1 CPD Credit for Chartered Accountants - Ireland (CAI)
  • 1 CPD Credit for Chartered Accountants - Scotland
  • 1 CPD Credit for CPA - Ireland

Additional Information

Credits

1

Course Level

Basic

Instructional Method

QAS Self Study
Group Internet Based

Pre-requisites

None

Advance Preparation

None

NASBA APPROVED

MY-CPE LLC, 1600 Highway 6 south, suite 250, sugar land, TX, 77478

MY-CPE LLC (Sponsor Id#: 143597) is registered with the National Association of State Boards of Accountancy (NASBA) as a sponsor of continuing professional education on the National Registry of CPE Sponsors. State boards of accountancy have final authority on the acceptance of individual courses for CPE credit. Complaints regarding registered sponsors may be submitted to the National Registry of CPE Sponsors.

About Instructor

Suzanne Lucas, better known as the Evil HR Lady, spent a decade in corporate HR, where she hired, fired, managed the numbers, and double-checked with the lawyers. She left that world to embark on a new mission to enhance the world of work for all individuals. Suzanne's company, Improve Your HR, focuses on improving HR for everyone, through writing, training, and speaking. 

You can read her articles at her website Improve Your HR, and watch some of her speeches, including her TedX talk, Forget Talent and Get to Work.

On Demand FAQs

What is Self Study (QAS)?

Self Study QAS (Quality Assurance Service) is a NASBA and other regulatory bodies approved program designed for Professionals to complete their Continuing Professional Education credits through self-paced, interactive courses that meet the highest standards of quality and compliance. We are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn CPE credits through self-study?

To earn CPE credits, you must complete the self-study course, pass the required assessments, and submit the necessary documentation. Credits are awarded based on the completion of course hours and successfully passing the assessments.

Are the self-study courses approved by NASBA and other regulatory bodies?

Yes, all our self-study courses are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the rigorous standards for quality and educational content set by these organizations.

What are the requirements to maintain compliance with self-study courses?

To maintain compliance, you must follow the guidelines set by NASBA and other regulatory bodies, which include completing the course within the specified timeframe, passing the assessments, and keeping accurate records of your learning activities.

How can I access my course completion certificates?

After successfully completing a self-study course and passing the assessments, you can access and download your course completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Live Webinar FAQs

What is a Live Webinar Group Internet-Based Credit?

A Live Webinar Group Internet-Based Credit is an interactive, real-time online seminar where professionals can earn Continuing Education credits by participating in live sessions led by experts in various fields. These sessions meet the standards set by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies.

How do I earn credits through live webinars?

To earn credits, you must attend the entire live webinar, actively participate in any polls or questions, and complete any required evaluations or assessments. Credits are awarded based on your attendance and participation in the live session.

Are the live webinars approved by NASBA and other regulatory bodies?

Yes, all our live webinars are approved by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies, ensuring they meet the high standards for quality, interactivity, and educational content set by these organizations.

What are the requirements to maintain compliance with live webinar courses?

To maintain compliance, you must adhere to the guidelines set by NASBA and other regulatory bodies, which include attending the full duration of the webinar, participating in interactive elements, and completing any post-webinar evaluations or assessments.

How can I access my webinar completion certificates?

After successfully attending a live webinar and fulfilling all participation requirements, you can access and download your completion certificates from your account dashboard on our platform. These certificates are recognized by NASBA, IRS, CFP Board, HRCI, SHRM, Payroll Org, FP Canada, and 25+ other regulatory bodies for compliance and reporting purposes.

How are credits reported to governing bodies?

We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days – the fastest in the industry.

Inclusions
  • Multiple Credits
    Multiple Credits

    Earn continuing education credits with flexibility. Choose from live webinars, on-demand courses, e-books, or podcasts to fit your learning style and schedule.

  • Certifications & Reporting
    Certifications & Reporting

    We issue instant credit certificates, ensuring they are valid for presentation to governing bodies. Typically, we report IRS, CTEC, CFP, IDFP, IWI, VBOA Ethics credits within 7 days - fastest in the industry.

  • Credit Tracker
    Credit Tracker

    Track and manage your compliance across all 50 states and over 100 designations. Our Credit Tracker keeps your CPE credits and compliance requirements always up-to-date.

  • Certificate Vault
    Certificate Vault

    Certificate Vault to upload, manage, and access certificates earned from various sources and an integrated credit tracker, allowing users to monitor and manage their credits conveniently for compliance.

  • Compliance Reminders
    Compliance Reminders

    Stay current with our automated reminder system. Receive timely alerts for your CPE requirements, ensuring you never miss a deadline.

  • Mobile App Access
    Mobile App Access

    The myCPE Mobile App allows you to learn on the go, providing access to educational content on Android and Apple iOS devices. You can learn anytime and anywhere, making it convenient for busy schedules.

  • Live Support
    Live Support

    Our support team is available via live chat, email, and phone from 9 AM to 5 PM ET. We're here to help with any questions or issues, ensuring you have a seamless experience.

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