MYCPE ONE

Healthcare Virtual
Assistant Services
HIPAA-Trained & Ready

Manage patient scheduling, EMR updates, insurance billing, and healthcare bookkeeping services

AICPA SOC certified
HIPAA compliant

As Seen In

Businesses in healthcare hire virtual medical assistant talent across four roles. Each one is scoped narrowly on purpose, so responsibilities never overlap and nothing falls through the cracks:

Patient Scheduling &
Front Office VA

Owns the appointment book and front-desk communication end to end.

Medical Records &
EMR/EHR VA

Owns everything that lives inside the patient chart.

Medical Billing & Healthcare Bookkeeping VA

Owns the money side - claims, patient billing, and the books.

Care Coordination &
Compliance VA

Owns everything that connects your practice to labs, referrals, and providers.

With access to the best offshore staff, you can save up to 70% on costs! But this is not the only reason! Quality staff with extensive training and great experience is the main highlight of offshoring with MYCPE ONE.

Patient Scheduling & Communication

  • Own the daily and weekly appointment calendar
  • Confirm visits and send reminders 24-48 hours out
  • Handle reschedules, cancellations, and waitlist fill-ins
  • Answer routine patient calls/emails about appointments
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Medical Records & EMR/EHR Documentation

  • Enter and update patient charts inside your EMR/EHR
  • Prepare intake forms ahead of visits
  • Transcribe and file visit notes from providers
  • Keep document version control and naming SOPs clean
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Medical Billing & Healthcare Bookkeeping Services

  • Verify insurance eligibility before appointments
  • Submit claims and chase denials/underpayments
  • Post patient payments and manage statements
  • Reconcile accounts, track expenses, and pay vendors
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Care Coordination & Compliance Admin

  • Coordinate referrals and lab/imaging follow-ups
  • Route and triage provider-to-provider messages
  • Track prior authorization requests to completion
  • Compile compliance and reporting documentation
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How to Hire a Virtual Medical Assistant

Three steps, aligned to your practice's workflow and compliance requirements.

01
Sign Up
Introductory Call
Interview and skills test
Staff confirmation
02
Onboarding
Onboarding call
IT and EMR access set-up
HIPAA and compliance orientation
03
Set-up
Staff starts working
Initial training on your SOPs
Continuous review and quality checks
Schedule a Call

Practices that hire healthcare virtual assistant support from MYCPE ONE get talent that's trained, compliance-aware, and matched to clinical workflows from day one.

Time Saving

Offload scheduling, records, and billing so your team can focus on patient care.

Quick Onboarding

Go live in 2-4 weeks through our pre-vetted network of 500,000+ professionals.

EMR/EHR-Agnostic

Our virtual medical assistants work across Epic, Athenahealth, Kareo, eClinicalWorks, and other systems.

Engagement Model Flexibility

Hire part-time or full-time. No fixed costs, no idle hours - support scales with patient volume.

Proven Track Record

Trusted by a network of 300+ businesses and enterprises, with delivery centers built for round-the-clock coverage.

Regulatory Compliance

Our processes are built around HIPAA-conscious data handling, secure systems, and confidentiality standards for patient information.

AI-Ready Professionals

Every MYCPE ONE accountant is trained to work with leading AI tools like ChatGPT, Claude, Copilot, Gemini helping your firm automate repetitive tasks, improve accuracy, and deliver faster, higher-quality outcomes across tax, audit, bookkeeping, and advisory services.

Copilot

One Global Team.Three Strategic Talent Hubs.

Hire accounting professionals from the location that best matches your firm's goals, budget, communication style, and operational needs.

India

India

  • Largest Accounting Talent Pool
  • US Tax, Audit & Advisory Expertise
  • Cost-Efficient for Large Teams
Mexico

Mexico

  • Same Time Zone as the US
  • Real-Time Team Collaboration
  • Bilingual Workforce
Philippines

Philippines

  • Highest English Proficiency
  • Client-Facing Accounting Teams
  • Strong Cultural Alignment
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Your Data Security is Our Priority

We understand the sensitive nature of financial data.
That's why we've built the most secure offshore platform in the industry.

SOC 2 Type-I-II Certified

SOC 2
Type-I-II

ISO 27001:2022 Certified

ISO
27001:2022

GDPR Compliant

GDPR

Biometric Security

HIPAA

Biometric Security

Biometric
Security

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Frequently Asked Questions

A virtual assistant for healthcare reduces administrative overload by handling scheduling, EMR updates, billing, and documentation - freeing clinical and front-office staff to focus on patient care, especially during high-volume periods.
Schedule a call so we can understand your practice's workflows and compliance needs. Our team then matches you with the right talent to hire virtual medical assistant support, typically within 2-4 weeks.
Yes. Our healthcare virtual assistant services cover insurance verification, claims submission and follow-up, patient billing, and ongoing healthcare bookkeeping services such as reconciliations and expense tracking.
We operate under SOC 2, ISO 27001, GDPR-aligned, and HIPAA-conscious data handling protocols, with role-based access, monitored devices, and secure workspaces.
Yes. Many practices hire healthcare virtual assistant support part-time, then scale up hours as patient volume grows, without fixed overhead.
Our assistants are trained across systems including Epic, Athenahealth, Kareo, eClinicalWorks, and other major EMR/EHR and practice management platforms.
Most practices go live with a matched virtual medical assistant within 2-4 weeks of finalizing role requirements.